Tactic Management LLC

Are you running a repair shop or an insurance concession stand?

​For years, auto body shops have been trapped in a cycle of fear. Fear that if they push back on a lowballed estimate, if they demand a necessary supplement, or if they hold the line for OEM procedures... the customer will walk.

​So, what happens? Shops bow down to insurance companies. They eat the costs, cut corners on administrative recovery, or worse—compromise on how a vehicle should be repaired.

​Here is the hard truth: You will NOT lose a customer for fighting to repair their vehicle properly. ​In fact, the exact opposite happens. When you educate the vehicle owner and show them you are fighting for their safety and the value of their asset against an insurance company trying to cut costs, you don’t lose a customer.... ​You win a customer for life.

​At Tactic Management, our supplement recovery process isn't just about getting shops paid what they are actually owed (though we are damn good at that). It’s about shifting the power dynamic.

​STOP backing down.
​STOP fearing the insurance bully.
​STOP getting compensated for every single line item.

​Your customers chose your shop because they trust your expertise, not the insurance company's bottom line. It's time to start acting like the experts you are.

​If you're ready to stop leaving money on the table and start commanding the revenue your craftsmanship deserves, let’s talk about streamlining your supplement process and going after money you were entitled to for the repair you completed.

Every carrier estimate has a line that shouldn't be there. And a line that's missing entirely. Frederick finds both.

Meet the Specialist of Record, action figure edition.

Frederick Baier, Founder of Tactic Management, comes with the exact tools of line-by-line estimate review. Every accessory is something shop owners recognize on sight:

>> The carrier estimate, marked up in red
>> CCC ONE open on the laptop
>> The dog-eared Mitchell CEG procedure binder
>> Sticky notes labeled MATCH / MISSING / DISCREPANCY
>> The TM-ID stamped file folder that holds up in arbitration

Carriers short-pay on labor hours, labor rates, excluded operations, and parts substitutions. Most shops don't have time to fight back line by line, page by page, procedure by procedure.

That's the work. No shortcuts. No vague claims. Just documentation anchored to published standards.

Send us two estimates and the first review is FREE!

Memorial Day isn't Veterans Day.

Today we remember the ones who didn't make it home.

Wisconsin has lost sons and daughters in every war this country has fought. Their names are on courthouse plaques and small-town monuments across this state. Read one today.

To the families who carry that loss every day, not just this one, thank you.

— Tactic Management

https://youtu.be/d3f6qlXw22o

All body shop owners, take a look. You must do something now to combat this. Let's do this together!

TM AI -Threat Shop - Presentation Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.

With Dave Luehr's Elite Body Shop Solutions – I just got recognized as one of their top fans! 🎉

Red tape isn’t just frustrating—it’s expensive.

Every missed line item.
Every “included operation.”
Every unnecessary delay from carriers…

…it all adds up and quietly drains your shop’s profitability.

The hidden cost? Thousands in missed revenue per claim.

At Tactic Management, we cut through the noise:
✔️ Identify overlooked procedures
✔️ Challenge carrier pushback
✔️ Turn underpaid estimates into fully documented supplements

You focus on fixing the vehicle—we’ll make sure you get paid for it.

📩 Want to see what’s being missed in your estimates? Let’s take a look.