Business Process Improvement
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The Power of Business Process Improvement was published by the American Management Association. http://www.powerofbusinessprocessimprovement.com
The Second Edition of The Power of Business Process Improvement, published by the American Management Association, is due in the Fall, 2015.
10/09/2023
The Power of Storytelling in Business Process Improvement (BPI) Work
http://susanpagebooks.com/business-process-blog.html
Business Process Blog I worked for The Walt Disney Company for twenty years and one thing you always heard about was the power of storytelling. After all, that is what Disney is all about, right? In business process...
08/23/2023
Employee Engagement is Key when Using Technology to Improve Business Processes
http://susanpagebooks.com/business-process-blog.html
Business Process Blog The pandemic is over. Employees are returning to the office. Things are returning to normal. Really? I wonder if things will ever return to the way it was before the pandemic. Many employees enjoy...
08/09/2023
Business process improvement after the pandemic: http://susanpagebooks.com/business-process-blog.html
Business Process Blog The objectives of business process improvement are to improve the effectiveness, efficiency, and adaptability of a company’s business processes. While effectiveness relates to delivering what your...
07/25/2023
Simplicity – How Complex are your Business Processes?
http://www.susanpagebooks.com/business-process-blog.html
Business Process Blog The objectives of business process improvement are to improve the effectiveness, efficiency, and adaptability of a company’s business processes. While effectiveness relates to delivering what your...
07/19/2023
New blog on the "efficiency" in business process improvement:
Business Process Blog The objectives of business process improvement are to improve the effectiveness, efficiency, and adaptability of a company’s business processes. While effectiveness relates to delivering what your...
07/05/2023
Business Process Improvement brings Change
http://susanpagebooks.com/business-process-blog.html
Business Process Blog Engaging employees in a BPI effort can appear daunting. We know most people do not like change, so how do you encourage employees to help change your company’s business processes? Telling them...
06/28/2023
What does the customer value?
Business Process Blog Engaging employees in a BPI effort can appear daunting. We know most people do not like change, so how do you encourage employees to help change your company’s business processes? Telling them...
06/19/2023
Customer customer needs your North Star -
Business Process Blog Engaging employees in a BPI effort can appear daunting. We know most people do not like change, so how do you encourage employees to help change your company’s business processes? Telling them...
06/13/2023
Paint a vision for employees before you start a process improvement effort.
https://lnkd.in/dNrYegU3
Business Process Blog Engaging employees in a BPI effort can appear daunting. We know most people do not like change, so how do you encourage employees to help change your company’s business processes? Telling them...
05/24/2023
Align Business Processes to Customer Value -
Business Process Blog How many companies have purchased a new application to support one of their major business processes, only to be disappointed with the return on investment? After completing all the due diligence of...
05/20/2023
Grief is another process. Susan shares her journey after losing her husband in When You Lose a Spouse: A Practical Guide through the Grieving Process. Now available online. ISBN: 9780976042846
When You Lose Your Spouse: A Practical Guide through the Grieving Process When You Lose Your Spouse: A Practical Guide through the Grieving Process
05/04/2023
The age old question - what drives what?
Business Process Blog How many companies have purchased a new application to support one of their major business processes, only to be disappointed with the return on investment? After completing all the due diligence of...
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