Kidstown

Kidstown

Comments

Do you have a website to order from? I have shopped this store in nj about 3x but due to covid I'm unable to travel from my home state
Back to school shopping done best! By your very own kidstown. Check out our website to see stores near you
My recent experience at Kidstown in the mills at jersey garden in Elizabeth NJ was horrific. Union entry into the store I immediately felt excluded because I couldn’t understand the music on the radio station playing throughout the store. When asked why was the station in Spanish if they want everyone to spend they simply stated because most of the customers speak Spanish. When I explained what the primary language was and how all customers should feel included I was advised I didn’t have to buy. I was also followed by 4 store employees before one finally came over and asked if I needed help. I was not able to get any uniforms for my son because they did not have his size in anything. When I asked if I could order off line I was told school uniforms are only sold in store and I should check back next week and the week after because they don’t know when or if they would get his size. Any other retailer would have offered a better solution or at least taken my number and his size to send a text or email to let me know if not make a order for me. This was absolutely disappointing and inconvenient. I finally gather the items I needs and asked the young lady helping if the store had coupons because I did receive any by mail and she advised she saw some but was not certain if the manager would allow me to use them. I would have to ask. This was very strange and I felt like I had to be at the managers mercy as if he was royalty or a God and needed to provide approval for my worthiness. So upon placing my item at the register I ask for a coupon and how I could get them. The cashier asked how many items I had. Wait what!!! She said the manager only gives coupons to people who spend a lot. Please get your manager. Manager comes and asks what do you have looks at my items and says okay you get the discount. Then the supervisor comes to explain that people come in and pick up two items that total $25 to get a $4 shirt free leave come back and do the same thing which is coupon abuse and they are no longer allowing those people to shop there. This within itself may cause a riot and endanger all customers if this type of discrimination happens to the wrong people I could believe what I was hearing. I really couldn’t understand why these employees had no idea of the first rule of business. Appreciate your customers and their buying power they don’t buy there is no need for you ie the customer is right. So I made two separate purchases I didn’t explain why but I requested to have the same discount applied to both immediately the cashier says no. You already received a discount. I asked the manager this purchase is even bigger than the last she approves the discount. But comes over and states it’s one discount per day per customer and when customer don’t like that they can shop else because she is doing her job and my purchase is so insignificant that I could leave and some one else would buy so my spending $190 and requesting a $12 discount would be a lost to the company because I just spent $100 and they already gave me a $12 discount. I know this is a family owned business so I ask what would be the action taken if your family was treated like that in front of a store full of customers? I was also told I couldn’t get coupons from the store because now they only give them to the schools and that’s how people get them. I advised the schools would not be going door to door or paying postage to distribute coupons they don’t even supply free lunch for the kids why would they invest in postage. I saw this as a way to keep the use of the discounts down so parents would just pay full price. Which hurts your business because parents talk now post the board of education meets monthly and the parents that are feed up will ask for new suppliers. But your employees didn’t seem to care. They treated everyone like thieves and were interested in partying to the music. I’m returning/paying customer and upon leaving the store I immediately didn’t a search for another retailer that sold uniforms. I went to another store a purchased 30 pairs of uniforms and received 30% off my entire purchase. The pants were also $4.99 cheaper than the price offered in store. The behavior practice by those employees was deplorable and this is not the first time but by far the worst.
All new beautiful dresses! At Kidstown we have it all
All the summer apparel you’ll need!
Happy Fourth of July! Make sure to stop by and get American apparel all year round
Only the best and safest at Kidstown
Check out our sports wear for this summer!
Come by and check out some of our adidas merchandise!
Summer is coming up make sure your kids have nice stylish swim wear!
When are the winners for the 50 dollar gift card going to be announced? 🤗☺️🤑🙂😇 Just wondering! ☺️😎
Buyer beware!!! It's taken weeks for me to receive my order-still waiting for the last item to be delivered.(9 weeks and counting) The customer service is poor. I had to initiate a claim/complaint with PayPal before they suddenly started following up to my emails re
order status/delivery. I ordered several pairs of infant shoes and the flower on one pair fell off after taking them out of the bag!!!! Never worn!!! It's a shame because they do have some adorable items but really poor service/delivery times and now I even question the quality of the items purchased.

Please visit our website for Kidstown locations. We are a family owned and operated children's retail apparel chain with locations across New York City and New Jersey.

We first opened our doors in 1969 and have been proudly serving our community since. We invite you to visit any of our six current locations for great deals on name brand apparel, school uniforms, layette, toys, juvenile furniture and much more! Don't forget to check out our new party line including everything you need to make your next kids party spectacular! NEW YORK:

Kidstown #4
100 E. 170th S

Operating as usual

Photos from Kidstown's post 12/23/2021

Pretend play

Photos from Kidstown's post 12/23/2021

Baby Alive

Photos from Kidstown's post 12/22/2021

Thomas the Train

Photos from Kidstown's post 12/22/2021

HOT WHEELS

Photos from Kidstown's post 12/20/2021

My Little Pony

Photos from Kidstown's post 12/20/2021

Hello Kitty

12/17/2021

BIG Dream BARBIE

Photos from Kidstown's post 12/17/2021

BARBIE

Photos from Kidstown's post 12/15/2021

DC Universe

Photos from Kidstown's post 12/15/2021

Present Pets, Purse Pets, Pets Alive

Photos from Kidstown's post 12/10/2021

Toddler Toys

12/08/2021

Clean with Minnie Mouse

Clean with Minnie Mouse

12/08/2021

Minnie Mouse Walk and Play puppy toy

12/08/2021

Minnie Mouse microphone. Connects to mobile device

Photos from Kidstown's post 12/08/2021

MINNIE MOUSE Toys

Photos from Kidstown's post 12/06/2021

LOL nail and makeup set

12/06/2021

LOL toys

Photos from Kidstown's post 12/06/2021

LOL

Photos from Kidstown's post 12/03/2021

Block + Cars = An AWESOME gift
For those truck & building fans!

12/01/2021

Our Line Dividers have many get items that can be gifts or stocking stuffers.

Stop by our stores.

Video above is from our store in Elizabeth,NJ located in The Mills of the Jersey Garden Mall

Photos from Kidstown's post 11/29/2021

Girls boots
More Pictures of our boot selection on our Instagram

11/22/2021

Slime Time

Photos from Kidstown's post 11/22/2021

Infant Gift ideas and supplies.

Photos from Kidstown's post 11/19/2021

Sizes 4-6x Dresses

Photos from Kidstown's post 11/19/2021

Sizes 2-4 Dresses

Photos from Kidstown's post 11/19/2021

Skirt sets sizes 7-16

11/17/2021

Holiday Clothing for kids sizes 8-20

Photos from Kidstown's post 11/17/2021

Dressy shirts with matching tie sizes 8-20

11/17/2021

Holiday fashion for kids 8-20

Photos from Kidstown's post 11/17/2021

Button down shirts for kids 2-4

11/15/2021

Holiday Dresses sizes 4-16

Holiday Dresses sizes 4-16

11/15/2021

Holiday Dresses

11/15/2021

Girls Holiday dresses

Photos from Kidstown's post 11/12/2021

Boys PJs
Sizes 2-16

Videos (show all)

Telephone

Address


100 E 170th St
New York, NY
10452

Opening Hours

Monday 9:30am - 7:30pm
Tuesday 9:30am - 7:30pm
Wednesday 9:30am - 7:30pm
Thursday 9:30am - 7:30pm
Friday 9:30am - 7:30pm
Saturday 9:30am - 8pm
Sunday 11am - 6:30pm
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