Etech
Etech delivers next generation BPO solutions. A global minority owned business, Etech has created and trademarked how to turn your data into strategic insights.
Leveraging the power of artificial plus human intelligence Etech enhances training and coaching to focus on critical behaviors creating improved customer experiences and shareholder value. Etech launched in 2003 with only 400 employees and a single contact center in Nacogdoches, Texas. Over the last 20 years, we have expanded our range of services and have grown to include more than 50 global part
06/08/2026
Today, we travel to our Gandhinagar Center to shine the Dream Team Spotlight on Aishwary Lakhlani!
Aishwary, a valued member of our team, is recognized for her dedication, strong work ethic, and the positive impact she brings to every interaction.
Leadership’s Words of Appreciation:
Aishwary consistently demonstrates professionalism, ownership, and a strong commitment to excellence. Her analytical expertise, collaborative approach, and ability to deliver meaningful insights make her a trusted contributor to the team’s success. She actively supports knowledge-sharing, mentors her peers, and plays a key role in driving innovation and continuous improvement across the organization.
Aishwary, thank you for your dedication and the positive energy you bring every day. We are proud to celebrate the impact you make!
Grow your career with us: www.etechgs.com/careers
06/08/2026
A special note from our CEO's Desk - Matt Rocco
06/04/2026
💙📚 Serving Our Community, One Book at a Time! 📚💙
This week marked the kickoff of Summer Literacy at the Boys & Girls Club of Nacogdoches, and we were honored to have several of our Etech leaders volunteer their time to support the youth of Nacogdoches County.
Thanks to the support of the Nacogdoches Rotary Club, the Bookmobile returns each summer to help foster a love of reading. Each week, participants have the opportunity to step aboard and select two books of their choice to take home, encouraging learning and literacy throughout the summer months.
A huge thank you to our incredible volunteers who helped launch this 8-week program and made a meaningful impact on the lives of local children:
⭐ Lexie Rocco
⭐ Kevon J. Deckard
⭐ Sharmion Reed
⭐ Renaldo Hunt
⭐ LaMarcus Wallace
Your willingness to serve truly reflects the spirit of servant leadership and Etech’s commitment to strengthening the communities we call home.
We’re excited to see more of our team step up in the weeks ahead as we continue supporting this impactful program. Together, we’re helping turn pages, spark imaginations, and build brighter futures—one book at a time. 📖✨
💙📚
05/28/2026
At Etech, our teams handle millions of customer conversations every year.
But it’s not about numbers.
It’s about what happens in each one — helping someone, solving a problem, making things easier.
That’s what the work is really about. If that’s the kind of role you’re looking for, we’re hiring.
Apply now: https://bit.ly/JobsEtech
05/27/2026
Today, we travel to our Nacogdoches Center to shine the Dream Team Spotlight on Samuel Munzinger!
Samuel, a valued member of our team, is recognized for his dedication, strong work ethic, and the positive impact he brings to every interaction.
Leadership’s Words of Appreciation:
Samuel consistently demonstrates professionalism, ownership, and a strong commitment to delivering exceptional experiences. His attention to detail, accuracy, and thorough approach help create meaningful customer interactions while setting a strong example of quality and excellence for those around him.
Samuel, thank you for your dedication and the positive energy you bring every day. We are proud to celebrate the impact you make!
Grow your career with us: www.etechgs.com/careers
05/26/2026
“Contact centers are stressful.” We hear this all the time. And we won’t pretend there aren’t hard days.
But here’s the difference at Etech:
When things get tough, you’re not left to figure it out alone. You have support from your team, your leaders, and the systems around you. Because stress without support leads to burnout.
But stress with the right support? That’s where growth happens.
We don’t eliminate pressure. We make sure you’re never handling it by yourself.
Curious what that looks like?
We’re hiring. For more details: https://bit.ly/JobsEtech
05/25/2026
Today, we honor and remember the brave men and women who made the ultimate sacrifice in service to our country. Their courage, dedication, and selflessness continue to inspire us every day.
To all who have served, and to the families who support them, we extend our deepest gratitude and appreciation.
Wishing everyone a safe and meaningful Memorial Day!
05/25/2026
Today, we travel to our Gandhinagar Center to shine the Dream Team Spotlight on Gaurav Singh!
Gaurav, a valued member of our team, is recognized for his dedication, strong work ethic, and the positive impact he brings to every interaction.
Leadership’s Words of Appreciation:
Gaurav consistently demonstrates professionalism, ownership, and a strong commitment to growth and excellence. His ability to combine product expertise with a thoughtful, customer-focused approach makes him a trusted and respected team member. He leads with humility, integrity, and a willingness to support those around him, creating a positive impact across the team.
Gaurav, thank you for your dedication and the positive energy you bring every day. We are proud to celebrate the impact you make!
Grow your career with us: www.etechgs.com/careers
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Opening Hours
| Monday | 9am - 5pm |
| Tuesday | 9am - 5pm |
| Wednesday | 9am - 5pm |
| Thursday | 9am - 5pm |
| Friday | 9am - 5pm |