ARG, Inc.

🎇 Grateful for the freedoms we enjoy and the opportunities they create. From our team to yours, wishing you a safe and memorable 4th of July filled with family, friends, and freedom.

Is your customer service stuck in 2020? 📞➡️🤖

Here's what changed: Customers now expect INSTANT, personalized responses. They'll dump your brand after one bad experience (72% will!), and they actually PREFER AI help over waiting for humans.

The companies winning right now? They're using AI to: 🎯 Predict what customers need before they ask 🗣️ Deploy voice AI that feels natural 📊 Analyze sentiment in real-time 💡 Personalize every interaction

Want to join the winners? Learn everything you need to transform your customer service game.

https://bit.ly/3W8g9UG

Customer Experience - ARG, Inc ARG can help you optimize your customer experience team & gain valuable insights into your business by leveraging RPA, AI, labor augmentation, and machine learning.

We are thrilled to announce that our organization has been recognized as a Washington Post Top Workplace for the 11th time!

This distinction, based entirely on employee feedback, validates our commitment to creating an environment where people can do their best work while feeling valued and supported.
From flexible work arrangements to professional development opportunities, from celebrating successes to supporting each other through challenges—this is what a top workplace looks like

Eleven Years of Excellence: ARG Earns 11th Washington Post Top Workplaces Award - ARG, Inc In the ever-evolving landscape of business excellence, consistency speaks volumes. Today, we’re proud to announce that ARG has been named one of The Washington Post’s Top Workplaces for the 11th time – a milestone that reflects our unwavering commitment to cultivating a workplace where people ...

On Juneteenth, we commemorate June 19, 1865, when Union soldiers arrived in Galveston, Texas, with news that the Civil War had ended and enslaved people were free—two and a half years after the Emancipation Proclamation.

This federal holiday serves as both a celebration of African American freedom and a reminder of our shared responsibility to advance equality and justice in our communities and workplaces.

Today, we reflect on this pivotal moment in history and reaffirm our commitment to creating inclusive environments where everyone has the opportunity to succeed.

👨‍👧‍👦 Happy Father's Day! 👨‍👧‍👦

To the dads who fix scraped knees and broken toys, who teach us to ride bikes and drive cars, who show us how to be strong and kind at the same time.

To the father figures who stepped up, the grandfathers sharing wisdom, and the dads doing their best every single day.

Your love, guidance, and dad jokes (yes, even those!) shape the world in ways you'll never fully know.

Today we celebrate YOU. 💙

Ever been on a call where background noise made it impossible to hear? Or struggled to understand someone's accent during an important conversation? 🤔

AI is changing all of that!

New technologies can now: 🔇 Block out café chatter and street noise completely 🗣️ Gently adjust accents while keeping your personality 🌍 Translate conversations in real-time across 150+ languages

These aren't future concepts – they're happening right now and transforming how we connect globally.

Whether you're a business professional, healthcare worker, student, or traveler, these AI tools are making communication effortless and natural.

Curious to learn more? Check out Jeff Milford's latest insights on how AI is reshaping the way we communicate around the world.

https://bit.ly/4kHBgd6

How AI Is Changing the Way We Communicate Around the World - ARG, Inc In today’s connected world, communicating across languages and accents is more critical than ever. Thanks to advances in Artificial Intelligence (AI), conversations are becoming more transparent and easier, no matter where you are or who you’re talking to.

🎉 Celebrating Our Amazing June ! 🎉

Your dedication, talent, and unique contributions make our workplace better every single day. Congratulations and thank you, team!

The AI Governance Dilemma: Why Organizations Are Hitting the Brakes
The AI revolution is here, but many organizations are pumping the brakes – and for good reason.

Public AI models present real challenges:

Data leakage risks when sensitive information gets fed into training systems
Security vulnerabilities from inadequate access controls
Unintended consequences from biased or hallucinated outputs
Compliance nightmares across regulated industries

Meanwhile, "shadow AI" is spreading like wildfire. Employees are quietly adopting unauthorized AI tools, creating blind spots that keep security teams up at night.

The result? A perfect storm where organizations face two equally problematic paths:

Embrace AI and risk data breaches, regulatory violations, and reputational damage
Ban AI outright and watch productivity gains slip away to more agile competitors

The middle ground? Responsible AI governance that balances innovation with protection. This means:

Secure AI Gateway
Connections to various data sources-(CRM, SaaS, etc.)
Private Hosting
AI Ready Storage
Visibility into adoption and usage

Organizations that crack this code will gain competitive advantage.

The question isn't whether your organization will use AI – it's whether you'll do it responsibly.

ARG can help you empower employees and simplify AI adoption by addressing common challenges to help you unlock AI's full potential

ARG, Inc | IT Clarity For over 30 years, ARG has helped more than 4,000 companies make the right choice from thousands of options & bleeding-edge new products. We call it IT Clarity.

We are grateful for the brave men and women who made the ultimate sacrifice for our freedom. “Our flag does not fly because the wind moves it. It flies with the last breath of each soldier who died protecting it.” –Unknown.

🌟 Small acts. Big impact. 🌟

After over 30 years of serving thousands of clients and returning over $100M annually in savings, we've learned something powerful: the greatest returns come from giving back.

That's why ARG sponsors Random Acts of Kindness (RAK) programs for our team – and we want to inspire YOU to start one too! 💛

✨ The secret? It's not about the money you spend. It's about opening your eyes to opportunities to help others and putting your daily challenges into perspective.

Need inspiration? Here are just a few RAK ideas:

Share a meal with someone experiencing homelessness
Leave quarters at the laundromat
Bring cold drinks to construction workers on hot days
Help an elderly neighbor with yard work
Pay for the coffee of the person behind you
Write a thank-you note to someone who brightened your day
Fill a little free pantry
Give away your prime parking spot
Many of these cost absolutely nothing but create ripple effects of kindness.

Ready to make a difference? Check out more inspiring RAK stories and ideas on our blog! 👆https://bit.ly/2HmTb7W

Kindness - ARG, Inc ARG sponsors employee Random Acts of Kindness (RAK) programs that encourage our team to go forth and make the world a better place.

Happy to these all-star team members! We couldn't be more grateful for all that you bring to the table. Cheers to more amazing years ahead!