Coachmans CCR

Coachmans CCR

Comments

I’m a bit late to get this done! But it’s been rather crazy for me back at home! I have to tell you that I had a AAA Call in! This was in May... Around May 24th.... I was sure I had Serious Truck Issues!! Which I couldn’t Comprehend! I take care of my Truck!! Well Low and Behold Scott and Billy came to give me a hand! I hope you know what Fine, Honorable, Timely, Efficient And Funny young Men These 2 Men Are!! I Cannot tell you the comfort and ease of the service call! If I ever need or know of anyone in need your services you can be assured I will point them to you!!
Thank You For Being There Scott and Billy!
Yours,
Kitty, Zoe and Skittles
in The Red Avalanche
Coachman's has a great response time. Everyone is polite, reasonable and even has a sense of humor when it is most needed. Thank you. I carry your card in my wallet and have your phone number in my phone.
I have used Coachman thru AAA on numerous occasions I have found there drivers to be courteous, professional and extremely helpful. They are all "A" Players. Use Coachman CCR they will make a bad experience better!
Thanks for rescuing us! You guys did an awesome job, and immediately corrected a small hiccup in our delivery of our truck to our driveway. Your service was fast, reliable and courteous. And thanks for taking the time on the phone to offer repair tips and your availability for answering questions. We've never used you before, but you'll be the first one we contact if we ever have need in the future.

Roadside Assistance 365 days a year! 815-633-9300
Services we offer
-On site Car Battery Testing & Replacement
-Flat Tires (install spare or inflate tire)
-Car Unlock
-Fuel Delivery
-Battery Jump Start

Operating as usual

11/02/2021

Our Techs help people that are having a bad day due to car trouble.

Services
Test, Install, and Jump Start Batteries.
Unlock a car when the keys are lock in it.
Change a flat tire.
Bring fuel out when a customer runs out.

We supply the Truck and Equipment and will train you.

Now it's easier to send Coachmans CCR a message. 10/27/2021

Now it's easier to send Coachmans CCR a message.

Now it's easier to send Coachmans CCR a message.

Coachmans 09/27/2021

Coachmans

Check out our new website! coachmansccr.com

Coachmans We service the greater Rockford area including Loves Park, Machesney Park, Roscoe, Rockton, Belvidere, Beloit, and further. Providing our customers with professional roadside service and towing like no other company in the world. We work closely with AAA Roadside, along with many great local repai

12/05/2020

Stop by Rockford Bicycle Company to drop off non-perishable food and get a free battery diagnostic today before 1pm!

Stop by Rockford Bicycle Company to drop off non-perishable food and get a free battery diagnostic today before 1pm!

08/01/2020

Today we received our trophy for winning #AAA's #marchmadness #battery #contest! It was an honor to win and we're proud of our drivers! Thank you to our great team for their hard work in earning this award. We were up against over 30 exceptional AAA providers!
Shout out and thank you Scott and AAA for coming out and awarding us with the trophy and lunch!

03/27/2020

We are still open during this period of time! We are available for on site battery tests and installs, jump starts, tire changes/plugs, air deliveries, fuel deliveries, and lockouts. We are taking measures to keep our customers and employees as safe as possible. We are not requiring signatures, giving our customers the option to leave their keys in their vehicles while they remain inside, wearing gloves, and maintaining the 6 foot rule when possible. Being under social isolation can be stressful and sometimes you just want to go for a drive so we are here for you! We hope all of our customers are remaining safe and healthy!

12/17/2019

Roadside Technician - Machesney Park, IL 61115 - Indeed.com

We're hiring! If you're interested in joining our team check out this link:

indeed.com We are a highly reputable company whose goal is to help people in need on the side of the road with vehicle issues. We maintain very positive reviews from our customers on Google, Facebook, and other sources because we strive to have excellent employees.

coachmansccr.com 05/17/2019

Marzee H.

Local updates from your friendly neighborhood heros at Coachmans

coachmansccr.com “ The driver was awesome. He was very polite and reassuring. Good choice in providers “

coachmansccr.com 05/09/2019

Zasha H.

Local updates from your friendly neighborhood heros at Coachmans

coachmansccr.com “ He was nice, friendly and knowledgeable about my car.”

coachmansccr.com 05/02/2019

Carlos O.

Local updates from your friendly neighborhood heros at Coachmans

coachmansccr.com “Fast, reliable, and most of all friend. Definition go great service. He was at the location in less than 20 minutes. Very convenient”

coachmansccr.com 04/25/2019

Gail L.

Local updates from your friendly neighborhood heros at Coachmans

coachmansccr.com “My husband and I were both pleased with the quality of customer service.”

coachmansccr.com 04/18/2019

Byron H.

Local updates from your friendly neighborhood heros at Coachmans

coachmansccr.com “He did a great job & was very professional!”

coachmansccr.com 04/11/2019

Evelyn

Local updates from your friendly neighborhood heros at Coachmans

coachmansccr.com “Very fast considering how busy they were.”

coachmansccr.com 04/04/2019

Tony D.

Local updates from your friendly neighborhood heros at Coachmans

coachmansccr.com “Chris is a great guys..knows his stuff n very knowledgeable information..i called AAA Coachmans b4 n always good to have him for service”

coachmansccr.com 03/28/2019

Robert H.

Local updates from your friendly neighborhood heros at Coachmans

coachmansccr.com “Cris was a very helpful, and is a credit to your company.His attitude and the way he did the job was professional . I had to wait over 2 hrs but it was because you were given the wrong address.”

coachmansccr.com 03/28/2019

Etaylor R.

Local updates from your friendly neighborhood heros at Coachmans

coachmansccr.com " The young man showed up ahead of schedule and took care of business. Probably the best customer service experience I’ve had in a long long time "

coachmansccr.com 03/28/2019

Chadieu E.

Local updates from your friendly neighborhood heros at Coachmans

coachmansccr.com "Very nice man and he knows his job did it in 5seconds. I really do appreciate how work he knows what he was doing."

coachmansccr.com 03/28/2019

Virgia J.

Local updates from your friendly neighborhood heros at Coachmans

coachmansccr.com “ The drive was awesome and quick, And was very friendly !!!!”

coachmansccr.com 03/28/2019

Mary D.

Local updates from your friendly neighborhood heros at Coachmans

coachmansccr.com “ Mario was very kind and professional-my car is only 4 months old and I sure didn’t expect to need roadside assistance this soon - but I ran over something sharp and Bam ?? flat tire. I felt so safe and privileged to have this service. Thank you.”

coachmansccr.com 03/28/2019

Stepheng G.

Local updates from your friendly neighborhood heros at Coachmans

coachmansccr.com "Extremely friendly Driver! It was raining while my “Hero” in the Neon Green/Yellow armor swooped in to my rescue. As soon as I greeted him outside and showed him the popped tire and the spare tire, he insisted that I got back in my heated car to wait till he was finished changing the tire. Han

coachmansccr.com 02/11/2019

The Coachman’s Story

Coming Soon! https://coachmansccr.com/our-story/2019/2/10/coming-soon-the-coachmans-story

coachmansccr.com This will be a place  to showcase our history. We are very proud of where we came from. Our business is and always has been a family of misfits. We’ve had many challenges over the years and we would like to share our story with you .  

coachmansccr.com 02/10/2019

Current wait time: 60 minutes or less

Current Wait Time #ETA #ServiceUpdate

coachmansccr.com This is the current wait time for us to arrive anywhere in the Greater Rockford area. Times are not guaranteed and can change depending on current demand. Call to set up service and for a more precise estimated time of arrival.

coachmansccr.com 02/10/2019

Current wait time: 60 minutes or less

https://coachmansccr.com/service-updates/2019/2/10/current-wait-time-l6ttn

coachmansccr.com This is the current wait time for us to arrive anywhere in the Greater Rockford area. Times are not guaranteed and can change depending on current demand. Call to set up service and for a more precise estimated time of arrival.

01/11/2019

Coachmans CCR

01/11/2019

Coachmans CCR's cover photo

12/05/2018

Our Christmas party today! We are lucky to have such great employees!

10/24/2018

Coachmans CCR's cover photo

08/27/2018

On Friday we were presented with our 6th conssecutive golden eagle award from AAA for Service Provider of Excellence. Thank you to our awesome crew for not only being family but also helping to give such great service to our members.

08/24/2018
06/21/2018

Truck 25 is hitting the road. So keep an eye out for it and let us know what you think!!! Go get em Scott

06/09/2018

Coachmans CCR

realjobpostings.com 05/04/2018

Job offer from: Coachmans Towing

Hey everyone! If you are looking for a super hero job, this is it. Join our team of X men and Avengers as we save the day for our costumers. Guaranteed interview if over 25yo and clean driving record. Side kicks and super villains need not apply. We are looking for the real deal! https://www.realjobpostings.com/featured-posts/2018/4/27/job-offer-from-coachmans-towing

realjobpostings.com A Pop-A-Post (Featured Post)  from Rockford IL

04/30/2018

Keep Calm and Tow Cars! Become a Roadside Hero - WE'RE HIRING

04/02/2018

My name is Dustin Wilson, I'm the CEO of Coachmans Towing. I take full responsibility for this mistake. I have already contacted the owner of this vehicle. I apologized and worked out a resolution. We pride ourselves as a company that is hyper-focused on our customer satisfaction and the care of their vehicles. In this incident we have failed, and we will make it right. Thank you to the owner for working with us to do so, also thank you to the person that called our office and let us know that he saw this. They allowed us to contact the tow truck operator and the owner of the vehicle right away. Finally, thank you to Cameron David Herme who posted this, it keeps us accountable and will make a great training video for the future.

Dustin Wilson
President CEO

01/26/2018

Here at Coachmans even the owner is ready to help out!!!!!

Videos (show all)

Here is what is happening at Coachmans
Showing the kiddos what we do here on a daily basis! #roadsidehero
We like to have a little fun in the office. Hope you enjoyed this Mickey 😅😂
Attempted to make our boss think we up and left work. Didn't go as planned, caught us in his office! 😂
CAR!!!!!!FRAME ON!!!!
Rock n' Rolling Chassis!
Award-winning service
We had 203 calls yesterday! We want to thank all of our customers for being patient. This was not an easy task.
Dispatch madness
Shenanigans at Coachmans
Coachmans' Christmas party speech

Telephone

Address


1232 Shappert Dr
Machesney Park, IL
61115

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 7am - 10pm
Friday 7am - 10pm
Saturday 7am - 10pm
Sunday 9am - 10pm
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