Hillside Honda

Hillside Honda

Comments

This place deserves negative starts. My husband took his Type R -track ready car for two new tires due to getting a flat since it was the closest service area, he had to leave the car their so they could order the tires and see if everything else was okay with the car. He stopped in to check on the car the following day they told him it’s not ready. The next day he calls and it’s still not ready. The car was there for 5 days. The service advisor had no knowledge about cars at all when we called several times to get information. First she told us the suspension was messed up then turned out to be the drive shaft. Finally when the car was ready, we took the hour drive to get it after confirming what time we would be there our service advisor stepped out an no one else would help us, and was gone for about an hour and a half. When she got back she got the car and the tech to go for a test ride, when he got into the car noticed the dash cam was unplugged and the visors were down to block the footage as well. We then went inside to speak with the service manager, he came out to look and address the issue but most of the footage was deleted out of the camera. The tech said well I took it to Edison and it was fine. Meanwhile 50+ miles were added to the odometer. We went back Inside and they tried to charge us for the part that was covered under warranty which they had to order but then let us take the car home with a broken drive shaft. When we got home we took the SIM card out of the camera and plugged it into our laptop, where we found footage of 5 techs taking out the car going over 80MPH, several videos were still on the camera where you could hear the techs talking, one where one tech was teaching another tech how to drive stick, one where he said he would have ran the red light but noticed a cop and another saying “You took a car out with a camera, I would never do that.” When we got the car back it had grease all over the button you push to put the car in comfort mode or R+ mode as well as all over the shift k**b and steering wheel, as well as a nice little slice on the steering wheel. Then we looked at the GPS tracker which all of the routes were deleted, except one where they drove through a cemetery, off road ways. Also lie after lie was told when we called to get updates on the car, first they said the tires weren’t on yet and that the car still needed to be test drove but when logged into the GPS it was clearly drove during the time they said the tires still weren’t on the car. So now 5 different techs took out our car for a joy ride breaking the drive shaft and now my second gear is grinding non stop but the service keeps saying nothing is wrong with the car. Now the value of the car has dropped significantly from damage the service techs have caused. On top of that they falsified documents which will be brought up to Honda Corporate.
I would say ALEX is a phenomenal asset to your company. He has great customers service. He knows what it is all about to give 100% customer satisfaction. Now the only downside was it took me 6 hours to drive off the lot with my new car. They said it was busy and there was only 2 financial managers. Which I understand but 6 hours was just outrageous. Also they couldn’t offer me the maintenance like oil change etc because they said the deal I had was so cheap. They made me sign a document saying I refused to purchase it for $45 . It’s just unfair. A good car deal shouldn’t take that away from the customer.

Edward Florento
We were misinformed and ultimately misled by staff at Hillside Honda (Queens, NY) on many levels. We have filed a complaint with Honda Automotive Customer Service and will continue to escalate regarding deceptive practices and intent to mislead customers. We hope to come to a resolution.
#StopFiringDarryl #BestSalesMan #HillsideHonda
#MyfirstNewCar #ILoveHillsideHonda
I like to recognize Susan Nolis and Joseph Patanio for an outstanding performance taking care of my vehicle. Only Hillside Honda knows how to service my 2018 Civic EX
How is your experience important to us??? impossible to talk to anyone at service or repair,only if you want to buy .....🤬🤬🤬
Early am appointment schedule very flexible
They take into consideration what you need and honor your requests.
I hate hillside Honda. Please don’t go there if you want to save time and money.
Very good service and sales people.
Service was fantastic. They took their time and were not pushy. No regrets and we love our new car.
CR-V Recall Process. I tried making an appointment via the Honda website because of the recall. I got an error message.

The "Schedule Service" button goes to a 500 internal server error page.

New & Pre-Owned Honda Dealership located in Queens, NY
www.hillsidehonda.com Welcome to Hillside Honda, your NY Honda Dealer, where you can browse our entire inventory of new Honda vehicles, used cars, view our lease specials, make a service appointment, and/or order Honda parts at our Queens, NY dealership.

Operating as usual

Timeline Photos 11/09/2021

Feel the excitement of the journey ahead in the #CivicHatchback.

Feel the excitement of the journey ahead in the #CivicHatchback.

11/08/2021

Before heading out on your holiday travels, be sure to stop by Hillside Honda for a tire rotation and other services! https://www.hillsidehonda.com/service/schedule-service/

Timeline Photos 11/06/2021

A new bar has been set for inspiration. #HondaCivic Sedan

A new bar has been set for inspiration. #HondaCivic Sedan

Timeline Photos 11/04/2021

Packed with excitement and exhilaration. #AccordHybrid

Packed with excitement and exhilaration. #AccordHybrid

Timeline Photos 11/02/2021

Sweater weather meets stylish performance. #HondaPilot

Sweater weather meets stylish performance. #HondaPilot

11/01/2021

Ready for an upgrade? Trade up to something fresh and new at Hillside Honda. Value your trade online today: https://www.hillsidehonda.com/value-your-trade/

Timeline Photos 10/29/2021

Let the adventure continue with the #HondaPassport

Let the adventure continue with the #HondaPassport

Timeline Photos 10/27/2021

Discernibly original. #HondaHRV

Discernibly original. #HondaHRV

Tested: 2022 Honda Civic Hatchback Brings Stick-Shift Fun 10/25/2021

Tested: 2022 Honda Civic Hatchback Brings Stick-Shift Fun

The 2022 Civic Hatchback is an impressive alternative to the already great Civic sedan.

Tested: 2022 Honda Civic Hatchback Brings Stick-Shift Fun A manual gearbox and a big cargo hold make the hatchback a compelling alternative to the Civic sedan.

Timeline Photos 10/22/2021

Discover something new.
#HondaPassport

Discover something new.
#HondaPassport

Timeline Photos 10/20/2021

Never-ending memories. #HondaPilot

Never-ending memories. #HondaPilot

10/19/2021

Are you selling your car? Hillside Honda located in Queens, NY serving Brooklyn, Long Island and Manhattan wants to buy it from you. We Pay Top Dollar on your used car, and there is absolutely no obligation for you to purchase a car from us! We are looking to buy used cars of all makes and models, so you can visit us if you currently drive a Honda, Toyota, Infiniti, Hyundai or any other vehicle!

Click Here For More Info - https://bit.ly/3pj90n1

Are you selling your car? Hillside Honda located in Queens, NY serving Brooklyn, Long Island and Manhattan wants to buy it from you. We Pay Top Dollar on your used car, and there is absolutely no obligation for you to purchase a car from us! We are looking to buy used cars of all makes and models, so you can visit us if you currently drive a Honda, Toyota, Infiniti, Hyundai or any other vehicle!

Click Here For More Info - https://bit.ly/3pj90n1

This Is How the Gas Pump Knows When To Stop 10/18/2021

This Is How the Gas Pump Knows When To Stop

Now you know that there isn’t any magic stopping a gas pump from overfilling your car.

This Is How the Gas Pump Knows When To Stop Ever wonder why the gas pump knows when your tank is full? We explain how this works and why you shouldn't top your tank off.

Timeline Photos 10/15/2021

Set status to “out of office.” #HondaPilot

Set status to “out of office.” #HondaPilot

Timeline Photos 10/13/2021

Bold in the face of adventure. #HondaRidgeline

Bold in the face of adventure. #HondaRidgeline

Rugged Honda HPD Ridgeline to Compete in Grueling Off-Road Rebelle Rally 10/11/2021

Rugged Honda HPD Ridgeline to Compete in Grueling Off-Road Rebelle Rally

Two engineers from Honda's Ohio-based North American Auto Development Center, Liz Long and Tasha Krug, will compete in the grueling eight-day competition from October 7-16.

Rugged Honda HPD Ridgeline to Compete in Grueling Off-Road Rebelle Rally A team of Honda engineers will take the company's product development efforts to the next level later this month as they tackle the 2021 Rebelle Rally, an all-women off-road navigation event through the unforgiving deserts of the American southwest.

Timeline Photos 10/08/2021

Adventure, straight ahead. #HondaPilot

Adventure, straight ahead. #HondaPilot

Timeline Photos 10/06/2021

Here’s to nonstop fun in the #HondaCivic Sedan. 🚗

Here’s to nonstop fun in the #HondaCivic Sedan. 🚗

2022 Honda Civic sedan and hatchback earn Top Safety Pick+ 10/05/2021

2022 Honda Civic sedan and hatchback earn Top Safety Pick+

The 2022 Honda Civic does all of the things well - including keeping you safe.

2022 Honda Civic sedan and hatchback earn Top Safety Pick+ 2022 Honda Civic sedan and hatchback earn the highest IIHS award, Top Safety Pick+ for excellent crash, headlight, driver aid performance.

Timeline Photos 10/01/2021

A setup for success. #AccordHybrid

A setup for success. #AccordHybrid

Timeline Photos 09/29/2021

Drive the road to discovery. #HondaCRV

Drive the road to discovery. #HondaCRV

Timeline Photos 09/27/2021

You will not want to miss out on these incredible Certified Pre-Owned vehicles at Hillside Honda. Shop our current selection online: https://www.hillsidehonda.com/used-vehicles/

You will not want to miss out on these incredible Certified Pre-Owned vehicles at Hillside Honda. Shop our current selection online: https://www.hillsidehonda.com/used-vehicles/

Timeline Photos 09/24/2021

Drive toward adventure in style. #HondaCRV

Drive toward adventure in style. #HondaCRV

Timeline Photos 09/22/2021

Make life match your pace. #HondaPassport

Make life match your pace. #HondaPassport

Timeline Photos 09/21/2021

Honda deals. Your last chance to get a great offer on a Honda during the Summer Sales Event is here! Head to your local dealer by 9/26/21.

Honda deals. Your last chance to get a great offer on a Honda during the Summer Sales Event is here! Head to your local dealer by 9/26/21.

09/20/2021

In loving memory of the wonderful Danielle Clementi.

A life so beautifully lived, and a heart so deeply loved. You were always a joy to be around. May your brightness shine down from above. You will always be in our thoughts and forever in our hearts. We will miss beyond measure.

May You Rest In Peace.

Love Always,
Your family at Hillside Honda

In loving memory of the wonderful Danielle Clementi.

A life so beautifully lived, and a heart so deeply loved. You were always a joy to be around. May your brightness shine down from above. You will always be in our thoughts and forever in our hearts. We will miss beyond measure.

May You Rest In Peace.

Love Always,
Your family at Hillside Honda

Timeline Photos 09/20/2021

Make sure that your child is secured in a booster seat if they’re of age: https://bit.ly/3nxXzHu

Make sure that your child is secured in a booster seat if they’re of age: https://bit.ly/3nxXzHu

Timeline Photos 09/17/2021

Red and raring. #AccordHybrid

Red and raring. #AccordHybrid

Timeline Photos 09/17/2021

Time is running out…The Honda Summer Sales Event ends 9/26/21, so there’s still time! Dash to a local dealer for a great offer on a Honda.

Time is running out…The Honda Summer Sales Event ends 9/26/21, so there’s still time! Dash to a local dealer for a great offer on a Honda.

Timeline Photos 09/15/2021

Scenic exploration. ⛰ #HondaHRV

Scenic exploration. ⛰ #HondaHRV

Timeline Photos 09/14/2021

The summer sale ends soon. The Honda Summer Sales Event ends 9/26/21, so hurry into your local dealer for a great deal on a Honda today.

The summer sale ends soon. The Honda Summer Sales Event ends 9/26/21, so hurry into your local dealer for a great deal on a Honda today.

Timeline Photos 09/13/2021

Let the all-new Honda Passport take you to higher heights, with its V-6 engine and Intelligent Traction Management. Find yours at Hillside Honda online: https://www.hillsidehonda.com/new-vehicles/passport/

Let the all-new Honda Passport take you to higher heights, with its V-6 engine and Intelligent Traction Management. Find yours at Hillside Honda online: https://www.hillsidehonda.com/new-vehicles/passport/

Timeline Photos 09/10/2021

The great outdoors can’t wait to see you again. #HondaPilot

The great outdoors can’t wait to see you again. #HondaPilot

Timeline Photos 09/08/2021

Majestic adventure awaits. #HondaPassport

Majestic adventure awaits. #HondaPassport

09/06/2021

You can still wear white after today, we won’t judge.😉

Our Story

Welcome to Hillside Honda, your NY Honda Dealer, where you can browse our entire inventory of new Honda vehicles, used cars, view our lease specials, make a service appointment, and/or order Honda parts at our Queens, NY dealership. Come visit us for a FREE test drive of any vehicle of your choice, speak to one of our experts, or discuss financing options. You can also call us at our number above and ask about our current new Honda lease specials. Hillside Honda serves the Long Island , Queens , and Brooklyn area with quality Honda cars. Our large selection ensures that we have a new or used vehicle for everyone, no matter what it is you're looking for.

https://www.cars.com/dealers/5625/hillside-honda/reviews/
http://www.dealerrater.com/dealer/Hillside-Honda-review-6576/

Videos (show all)

Driving is so much more fun with three pedals and a shifter. Happy #StickShiftDay to all our fans!
50 years of U.S. auto sales means 50 years of being a part of communities all across the country.
Happy St. Patrick's Day!
Happy Presidents' Day!

Payment Options

Amex Cash Discover Mastercard Visa

Telephone

Address


139-07 Hillside Ave
Jamaica, NY
11435

Opening Hours

Monday 9am - 9pm
Tuesday 9am - 9pm
Wednesday 9am - 9pm
Thursday 9am - 9pm
Friday 9am - 6pm
Saturday 9am - 6pm
Sunday 12pm - 6pm
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