The Mac Doctor, Inc.

Scott Nelson created The Mac Doctor for two reasons: he has always loved Macintosh computers and he has always enjoyed teaching. Scott earned a doctorate degree in Physiology and Biophysics from the University of Illinois at Chicago in 1990, and has held postdoctorate and research positions at the University of Iowa.

Operating as usual

[10/15/21]   When my MacBook Air went on the fritz this week at a particularly crucial time, I was beyond thankful for the expert and timely service of Scott, the Mac Doctor. During his house call, Scott not only fixed the problem but made sure all my questions were answered to my satisfaction. In addition to his computer expertise, Scott is a born teacher and very easy to talk with in layman's terms. I highly recommend him to anyone experiencing Mac issues----you'll quickly learn why I refer to him as the Mac Genius!! — ST

[09/29/21]   “Scott went above and beyond the call of duty in helping us out when we were on a road trip to Iowa to visit my dad from San Diego. Both my husband and I are professors so a laptop is a basic tool of life and when my husband's 2018 MacBook Pro would not turn on or do any of its functions it was a potential disaster. We were visiting my brother in Iowa City that night after driving from Kearney. Nebraska. Though we arrived a little after 5, Scott was waiting to help us when we arrived and met us at our AirBnB and stayed with the problem until he had fixed it. It took about an hour, and he was very professional and pleasant to talk to while he was fixing the problem. He even checked back in with us several times afterwards to make sure everything was working ok. Had he not helped us we would have had to drive two hours to the Des Moines Apple store on a Sunday before driving two hours farther to my dad's farm, and I would have essentially lost a precious day of being with my family. Thanks Scott for going the extra mile to help us!” — SS

iPhone hack is sophisticated spying tech used by 'autocratic' governments, say researchers 09/19/2021

iPhone hack is sophisticated spying tech used by 'autocratic' governments, say researchers

Follow up info on the reason Apple released this past security update.

https://www.foxbusiness.com/technology/iphone-hack-sophisticated-spying-tech-used-by-autocratic-governments-say-researchers

iPhone hack is sophisticated spying tech used by 'autocratic' governments, say researchers A serious iPhone software vulnerability has been traced to a firm accused of providing spy tech to autocratic governments. Here’s what you need to know.

09/14/2021

Apple strongly suggests this security update…

Apple strongly suggests this security update…

08/27/2021

[08/19/21]   Hi Scott;

Thank you so very much for all your time and expert support today and many times before.

As always it is a pleasure working with you.

I wish you and family a blessed rest of the summer, fall ,and beyond.

Best regards.
SG

[08/14/21]   Calling all cadavers... I'm looking for spare MacBook Pro parts. In particular 15" MacBook Pro's from 2015. If you happen to have any MacBook Pro Retina 13" or 15" from 2012 or newer and it has failed for any reason, screen, logic board etc. I would be happy to remove the SSD and transfer your data at no charge in exchange for the donor cadaver. Please call/text 319-354-7447 or email me at [email protected] Thank you!!!

[07/12/21]   The Mac Doctor was so helpful when my computer died! He had solutions for all the problems that came up, got it done quickly, and did it for a reasonable price. — ES

[07/10/21]   Scott,
Lol, I am impressed with your savvy abilities. Thank you so much. Makes me wonder: “Why buy Apple Care when we have Mac Doctor in town?” I never buy warranty because Apple Care is expensive. Seems cheaper to call Mac Doctor when I have a simple Mac problem. — SJ

[05/19/21]   Scott is very knowledgeable, kind and fast. I had a problem that I thought could not be fixed and he did it with ease. Highly recommend! — DW

[05/18/21]   I feared my laptop was done for. The Mac Doctor not only saved my data, he was able to save my machine! The repair costs were very very reasonable when I thought it was really going to sting. I have already recommended him to a friend with a laptop issue and would use him again if I ever have a Mac problem. — MS

[05/18/21]   Scott, it was hard to express my appreciation and gratitude in a few words...

Scott took my ailing, aging Mac Pro, and in a very timely manner, used parts from it and another older Mac and gave me a ‘new’ computer. His knowledge and expertise are exceeded only by his prompt and courteous service and his affordable and fair rates.
I highly recommend Scott if you are looking for a knowledgeable, honest, timely and extremely skilled technician. — KH

[05/16/21]   Scott saved me when my MacBook Air crashed during Covid! He promptly came over & was so professional and quickly assessed the problem and fixed it for me. He also gave me very helpful tips as this was my first Apple computer. I would highly recommend Scott for any computer/iPad/iPhone problems!!! — BM

Watch iMac's Evolution! (1998 - 2021 supercut) 05/16/2021

Watch iMac's Evolution! (1998 - 2021 supercut)

https://youtu.be/5pKWs3TKN_Q

Watch iMac's Evolution! (1998 - 2021 supercut) Apple's iMac has gone through many iterations over the years, from the candy-colored original introduced by Steve Jobs in 1998, to the current colorful, ultr...

Why The MacBook's Glowing Apple Logo Was Removed 05/11/2021

Why The MacBook's Glowing Apple Logo Was Removed

https://youtu.be/P3o2z03JUSU

Why The MacBook's Glowing Apple Logo Was Removed Back in 2015, Apple introduced the 12-inch MacBook. The first model ever to feature an Apple logo that didn’t light up. And since then, the MacBook Pro and M...

iMac 24-inch 04/21/2021

iMac 24-inch

https://www.apple.com/imac-24/

iMac 24-inch The new iMac. 7 vibrant colors. Impossibly thin design. 24-inch 4.5K Retina display. The best camera, mics, and speakers in a Mac. Supercharged by M1.

[04/19/21]   “Scott’s assessment of my computer’s issue was timely and honest, and the pricing for his work was transparent and fair. His services exceeded my expectations for the work agreed upon. I will be contacting him with any future issues my apple hardware might have. -MM”

[03/08/21]   I can't recommend The Mac Doctor enough. I was stressed out about some computer issues I had been having. Instead of addressing them head on, I put them off for a few years because of overwhelm not knowing where to turn.

I found The Mac Doctor on line and when I called him, I felt instantly confident in his capabilities. Any anxiety dissipated and he guided me to what I needed to do.

He not only diagnosed and addressed my computer issues, but also empowered me with knowledge to better understand my computer.

Hire this professional. He is kind, patient, competent and efficient. — TJ

[02/25/21]   Scott “Mac Doc” customer service and work was outstanding. His communication before and after the work was fantastic. He scheduled me in immediately and the work was done quickly and thoroughly. I highly recommend him for any Mac related needs. — BB

02/07/2021

In case you forget your passwords...

In case you forget your passwords...

Apple 1984 Super Bowl Commercial Introducing Macintosh Computer (HD) 02/07/2021

Apple 1984 Super Bowl Commercial Introducing Macintosh Computer (HD)

Apple’s Super Bowl commercial from 37 years ago. Will they advertise an  iCar this year?!?

https://youtu.be/2zfqw8nhUwA

Apple 1984 Super Bowl Commercial Introducing Macintosh Computer (HD) Iconic 1984 Apple Computer Macintosh commercial conceived by Chiat/Day and directed by Ridley Scott was nationally aired on television only once - during the...

[01/26/21]   The Mac Dr breathed new life into my 2012 MacBookPro. She runs fast and smooth again. I am grateful to have his valuable expertise available to me. Plus he’s a really nice guy who makes house calls! Thanks 🙏🏻 — BE

[01/05/21]   Scott is an amazing technician. He spent three hours replacing my MacBook Pro Battery and took care to pay meticulous attention to detail. My computer is running better than it ever has before, and the battery doesn’t drain in an hour and a half anymore. I really appreciate his work! I seriously recommend him to anyone in need of an Apple Certified Support Professional! — TT

01/03/2021

Today... !!!

01/03/2021

44 years ago...  !!!

[11/19/20]   I was amazed at how quickly Scott picked up my misbehaving laptop,
whisked it away and brought it back all fixed up with lightening speed.
He listened to what I wanted and adapted to my preferences.
But he also warned me about a few pitfalls that I can now avoid in operating my
laptop. I had put off the repair and limped along without a working computer
for some months before Scott was recommended to me. So now I say to you:
why wait? Get it done. — JM

apple.com 11/11/2020

Apple M1 Chip

https://www.apple.com/mac/m1/

apple.com Apple M1 chip. It’s a whole new era for Mac. Bringing incredible power, astonishing graphics, and unbelievable battery life.

apple.news 11/08/2020

Apple silicon MacBook launch coming at Nov. 10 event: What to expect — Business Insider

https://apple.news/ANndgGWW3R_i5_ep2mGSIAQ

apple.news Apple is holding a special event on November 10, where it's widely expected to unveil the first MacBooks to run on its Apple silicon chip. The move marks a big milestone for the Mac, giving Apple tighter control over the Mac's hardware and software experience. It also means all of Apple's major prod...

[10/29/20]   Should I be offended...?!? I was in the middle of a phone consultation with a client today when they interrupted and said “I need to take this call it’s a REAL doctor!”

[10/16/20]   Scott, A brief note of thanks. Truth be told, I’m unashamedly ignorant of computers. (I suspect you picked up on that!) I needed your help. You listened to my needs, you helped me select a new computer, and ultimately, you’ve made it possible for me to now do more of my work from home. I appreciate your knowledge, your efficiency, and your patience. I won’t hesitate to call on you in the future.
— DLK

[09/29/20]   Scott - The Mac Doctor saved the day when my computer was hacked! He’s TOTALLY trustworthy and reliable - a wonderful teacher as well if you’re like me and not always up to speed on applications! — JC

[09/28/20]   Scott The Mac Doctor did a great job giving my MacBookPro new life with a hard drive! He also spent extra time with me setting up computer again. Scott is very responsive to emails or calls and gets back to you very quickly discussing your needs. Next class he volunteer teaches at the Senior Center I will be sure to take. — DB

[09/27/20]   Scott is a down to earth guy who is extremely great to work with, and he delivers quality and timely work. He fixed my Mac when I needed it for school and I wouldn't hesitate to contact him for any future repairs or issues that arise. — MR

komando.com 09/07/2020

Apple's iOS 14 adds new privacy features that show how you're tracked

https://www.komando.com/security-privacy/ios-update-privacy-boost/752484/

komando.com If you've ever been curious about how your device is tracked online, the new iOS 14 update will show you in detail.

[08/30/20]   Scott played an integral role in backing up my hard drive when my computer unexpectedly crashed. He took the time to thoroughly explain what my next steps and options were with my Mac. He even took the time to try to reinstall my operating system when things didn’t look so great for reviving “the patient”. Thank you, Scott, for all your hard work and time! — AP

Videos (show all)

“An IT man who makes house calls... That’s pretty posh...”
The Mac Doctor at the Senior Center
Intro to the Senior Center Computer Lab

Products

• Diagnosis and resolution of hardware/software problems
• Data recovery
• Software and hardware upgrades
• Preventive maintenance
- Hard drive directory repair
- Reinstallation of OS X
- Backup plan
• Buying assistance and setup for new hardware, including:
- iMacs and Mac Minis
- MacBooks and MacBook Pros
- Mac Pros and Xserves (including RAID systems)
- iPhones, iPads, and iPods
- Printers
- Scanners
• Training in the use of Apple and third-party software, including:
- OS X
- BootCamp install of Windows XP (SP2) and Vista
- Mail, Safari, iTunes, iChat, Address Book, iCal
- iLife (iPhoto, iMovie, iDVD)
- iWork (Pages, Keynote, Numbers)
- Time Machine
- Microsoft Office Suite (Word, Excel, Entourage, PowerPoint)
- Adobe Creative Suite (Acrobat, Photoshop, Illustrator, InDesign)
- QuarkXpress
- Quicken and QuickBooks
- EyeTV

Telephone

Address


Iowa City, IA
52240
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