LPC Personnel

LPC Personnel

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We are a full service staffing agency

10/21/2019

Call Center Representative
Hourly Rate: $10-11

Requirements:
•Strong work ethic
•Excellent communication skills (written, verbal, and telephone)
•Persistent, assertive, and competitive nature
•Ability to self-motivate and work with minimal supervision
•Ability to work in a diverse team environment
•Ability to work effectively in a high-volume, fast paced environment
•Comfortable with using computer/able to function within multiple windows

Responsibilities:
•Effectively handle call volumes of 200+ calls daily, working with the floor supervisor to maintain the efficient operation of the call center.
•Representatives will manage a portfolio of accounts assigned to them.
•Update account information to ensure contact and other required information is current.
•Handle call while simultaneously utilizing the account management system to assist customers in resolving their concerns.
•Assist customers in bringing delinquent accounts current, working in a positive and collaborative fashion to support repeat business.
•Demonstrate consistency in reaching and/or exceeding monthly goals and company objectives.
•Project a positive image over the phone while utilizing negotiation skills to balance the needs of the customer and the business.
•Work independently and maintain focus through self-motivation.

If you are interested give us a call at (713) 680-9898
You can also email us your resume at [email protected]

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Houston, TX