SkilCheck Services

NEW BLOG WITH VIDEO!
🌸 Spring is the perfect time to elevate your facility’s curb appeal!
From clean signage to refreshed landscaping, small updates can make a BIG impact on customer perception and rentals.
🎥 My latest blog + video walks you through it all: https://www.skilcheck.com/self-storage/enhancing-the-curb-appeal-of-your-self-storage-facility/

We’ve received numerous requests for our shoppers to update us on any follow-up calls from the self-storage managers they interacted with. We’re excited to announce that we’ve created a special shop specifically for this purpose!

🏷️ DETAILS & PRICING HERE: https://www.skilcheck.com/phone-shoppers/

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Our most common customer questions:
✅YES...we can use a different shopper for each visit.
✅YES...we can shop only one of your properties if that's all you need.
✅YES...we can invoice each property individually.
❌NO...we do NOT hold you to a time commitment.

In-person mystery shopping is vital for the self-storage industry! It empowers managers to connect meaningfully with customers on-site and successfully close sales. Our shopper feedback offers valuable insights into opportunities for improvement, while celebrating staff strengths and identifying areas for further training. Embracing this process will undoubtedly enhance your team’s performance and boost customer satisfaction!

🏷️ DETAILS HERE: https://www.skilcheck.com/in-person-mystery-shopper/

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NEW BLOG: "Embracing Mistakes is Part of the Learning Process"

🖊️Excerpt: "One of our constant reminders here at SkilCheck is that embracing mistakes is part of the learning process. We regularly observe improvements in telephone scores and phone sales evaluations. It’s encouraging to see managers taking their scores seriously and consistently achieving scores between 80% and 90%. However, when they occasionally receive a score between 65% and 70%, many take it personally and feel down. We like to remind everyone that perfection is not attainable every time; instead, these situations provide valuable learning opportunities."

📖Read More: https://www.skilcheck.com/self-storage/embracing-mistakes-is-part-of-the-learning-process/

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Embracing Mistakes is Part of the Learning Process Feedback on your sales techniques is a form of constructive criticism. It's not negative; it's an opportunity for growth.

Embrace your SkilCheck evaluations and transform the constructive feedback you receive into a pathway for growth and excellence!

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For our current SkilCheck customers who have had phone shops completed this month, be sure to get registered for your FREE TRAINING DAY on Thursday with Carol Mixon!

Let us know if you need the link: [email protected]

📰NEW SKILCHECK BLOG: "Helping Self-Storage Customers Solve a Problem."

Ultimately, selling in self-storage is about being kind, showing genuine interest, and not just focusing on the sale of storage.

👉Read the Blog Here: https://www.skilcheck.com/self-storage/helping-self-storage-customers-solve-a-problem/