Honda of Freehold

Honda of Freehold

Comments

Please continue to support our amazing Platinum and Gold sponsors! We appreciate all their support of our girls!! Cousins Maine Lobster Honda of Freehold

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Does anyone know whom I can contact at this location that will actually call me back? It’s been weeks of leaving messages and I’ve been ignored. I bought my car brand new on 2016 and had several manufacturer issues I never complained about. Now that I almost died had I not avoided an accident when my transmission imploded, I can’t seem to get in touch with anyone. I had been working near Philly until recently and the dealership there always helped me ASAP. They can’t help with this due to the fact I purchased my car in freehold. It’s been weeks as I stated above and I was told
So and so is too busy right now or he will call you right back. After 20 calls I lost count. Please help me. I have lost a ton of money because I can’t work without a vehicle and ive had to borrow a car to pick up my kids medicines or groceries or run any errands.
Very disappointed in this establishment. I’ve never bought a car from a dealership before, unfortunately this was my first experience. I just had to put 1,000$ of work into a car that I purchased 34 days ago. Never make the mistake of trusting a salesman’s empty promises, MAKE SURE YOU READ THE FINE PRINT IN THE PAPERWORK BEFORE YOU SIGN ANYTHING AND BRING A MECHANIC TO CHECK THE CAR YOU PLAN ON PURCHASING.
For over a month I've been trying to reach them about an offer that was made at time of purchase. Seems no one wants to bother after people make the purchase. Will pursue this with the BBB.
Worst company ever.
The worst experience ever nothing but regret doing business with this company.. other than a additional$800 dollars doc prep there is an additional $2000 prepfee to which they do nothing.. they don't even service the vehicle before you get it. They are scammers and should not be trusted.. always ask for the car fax and take a copy from them because they lie about that too.
Started out nice, but ended badly! Read the entire review.

Busy place! But they were good to work with and we made a good deal. Fair price on trade-in using carfax numbers.
Sharalynn was good with the follow up regarding the scheduling of the appointment. Our designated sales person Damian was very comfortable to work with as he was no pressure, truthful and direct.

I would definitely buy another car there. Well not NOW, read update below!

Update 11/9/20 - I was contacted by the bank who financed my trade in today as the small amount remaining was not paid off yet and the bank was looking for payment. My wife called the finance department and left a message. I was just steaming about this as it effects our credit rating. Here we were thinking this deal is done.

I called and asked for the General Manager of the dealership and was told I would receive a return call. Ed from the sales department called me up and ask what was wrong and I briefly explained that my trade-in was not paid off from a deal that was done on 10/3/20. I asked to speak to the highest ranking member of management and still wanted to do this. If the company was not going to be truthful in their deals and not pay off notes on trade-in I would take the F***ing hondas back. Ed hung up on me.

I then called the General Sales manager Amir and explained my situation and that I am extremely unhappy about this and wanted to speak to the General Manager of the dealership and he say that he was not there. I asked if he could look into this issue in the meantime, which he agreed to do. I explained that I talked with Ed, but Ed hung up on our conversation. Amir explained that Ed hung up because I used a curse word (I said F***ing hondas) and that I should not disrespect Ed by using profanity. Since I didn't swear at Ed and used it as an expression of frustration, I thought this was a little over sensitive as he apparently took it personally, but OK.

Amir did get back to me to explain a check went in mail on 11/4/20. I asked Amir if the deal was completed on 10/3/20, why would it be acceptable to send a check over a month later! He said he didn't know. As of 11/10/20 the bank has not received the check. I told Amir that I still wanted to talk to the GM and that I wasn't joking about returning the Hondas.

Interesting points
* No return call from finance department
* No return call from the GM of dealership
* No one apologized that this happened
* No sense of urgency about this situation made me feel that this was a common occurrence.

Checking with the bank regularly to see when and if a payoff check comes to payoff the balance. If not, will start legal action.

Don't trust this dealership to payoff your trade-in.

NOT HAPPY WITH THIS DEALERSHIP AND WILL NOT BUY ANOTHER CAR FROM THEM REGARDLESS OF THE RESPONSE NOW.

BBB rating 1 star out of 5 stars. Many integrity issues at this dealership.
This dealership sucks- they don’t care about thier customers. Do not shop here!! They rip you off in every way possible! Very disrespectful staff!
Shady dealership. Warning stay away. Especially system sales manager Steve.
Warning please do not use this dealership. Mike the assistant sales manager is an outright liar and he's very shady.
Disappointed in Freehold Honda. I found a vehicle I wanted and was going to pay advertised price plus MV, Doc, and tax, yet they come back with a out the door price over $3,000 more than that after saying there are no hidden fees. They add on Prep and Certified Vehicle charges!!! That’s sad because they have the vehicle I wanted and was willing to purchase today.
You guys suck! Was there Today for a simple
Oil change appointment at 1:20pm and was told it would take an hour and a half, had to get my car back at 3:45pm because I had to work at 4pm and my Oil was never changed, worst service ever! Never going back and will never recommenced anyone to you guys, you just lost a customer!

Honda of Freehold provides FREE loaner cars for life, FREE car washes for life, and we will make your last 3 payments on your new lease or purchase up to $1,500!
*With your new vehicle purchase.

Honda of Freehold dealership is in the Middlesex, Trenton, Edison, Monmouth County & surrounding NJ areas, offering new Honda vehicles & certified used cars. Our dealership has an extensive selection of New Jersey vehicles guaranteed to fit your needs for those New Jersey roads. More than just your average NJ Honda dealership, we value pride, passion, achievement, respect, responsibility, family,

Operating as usual

04/06/2018

Each day brings a new adventure. That’s why the HR-V has versatile cargo configurations.

04/05/2018

There’s something for everybody in the Honda Odyssey. What is your family’s favorite feature?

04/04/2018

The Ridgeline with available AWD is the perfect truck for going on a nature cruise. Where’s your favorite place to watch the seasons change?

04/03/2018

Visit Honda Of Freehold for a battery check and renewed peace of mind.

03/30/2018

Dreaming of a new Civic, Pilot or Fit? You could find an amazing deal at Honda Of Freehold.

03/29/2018

Surprise yourself this weekend and end up somewhere new in the 2018 Honda Pilot.

03/28/2018

Great views aren’t hard to find when you’ve got a Honda Ridgeline.

03/27/2018

Get more from your Honda this spring with Honda Genuine Parts + Service from Honda Of Freehold during the Dream Garage Spring Event.

03/26/2018

The all-new 2018 Accord Hybrid is now available at your local Honda dealer. Check out its completely redesigned look and two-motor powertrain for yourself.

03/23/2018

Spring into a new Civic, Pilot or Fit at Honda Of Freehold during the Dream Garage Spring Event!

03/22/2018

The 2018 Fit is a perfect treat every time of year.

03/21/2018

The Civic Si sees your turbocharged engine, and raises you another. You up to the challenge?

03/20/2018

The versatile and adaptive CR-V is always ready for a change of scenery.

03/19/2018

Brighten your springtime with new wiper blades from Honda Of Freehold.

03/16/2018

The Dream Garage Spring Event is in full bloom at Honda Of Freehold! Take home a Civic, Fit or Pilot today.

03/15/2018

When you need to get some fresh air, you need an aerodynamic vehicle like the Civic Type R.

03/14/2018

Stand out as you step out in the all-new 2018 Accord.

03/13/2018

The 2019 Ridgeline is now available nationwide. Gear up for the outdoors with an in-bed trunk and dual-action tailgate.

03/12/2018

Roll smoothly into spring with the help of factory-trained technicians at Honda Of Freehold.

03/09/2018

The stylish 2018 Honda Accord is perfect for every kind of outing. Get yours at Honda Of Freehold today.

03/08/2018

One Civic Type R on the track is thrilling. Two demand a race.

03/07/2018

With a 280-hp V-6 engine, the Honda Pilot powers through your day.

03/06/2018

The CR-V offers an available Road Departure Mitigation System to help keep you traveling smoothly.

03/05/2018

The Civic Hatchback always prefers to point in the direction of adventure. Where are you taking it today?

03/02/2018

Get more fun out of your Fit with the available paddle shifters for the new Sport trim. Claim yours at Honda Of Freehold today.

03/01/2018

The Pilot helps you prepare for the next detour with available AWD and four traction modes available- normal, mud, sand and snow.

02/28/2018

Watch as the 25-millionth U.S.-built Honda automobile* rolls off the assembly line in Ohio. A big thank-you to our Honda owners for helping us achieve this milestone.

*Honda vehicles that are built in the U.S. use domestic and globally sourced parts.

02/28/2018

The available auto LED headlights on the Ridgeline let you adventure on your schedule.

02/27/2018

Take sport from the court to the driver’s seat with the available paddle shifters on the Honda Accord.

02/26/2018

Life is full of surprises and so is the Honda Fit, like how Bluetooth® Streaming Audio is standard.

02/23/2018

Hurry to Honda Of Freehold. These Presidents’ Day deals won’t last long!

02/22/2018

Get where you’re going with confidence with the available Honda Sensing® suite of technologies on the Odyssey.

02/21/2018

The stylish Civic is available with 17-inch alloy wheels. See it for yourself at Honda Of Freehold today.

02/20/2018

Who will you be inviting in your HR-V this weekend?

02/19/2018

Light up your driveway with a great deal from the Honda Presidents’ Day Sales Event at Honda Of Freehold.

Videos (show all)

Watch as the 25-millionth U.S.-built Honda automobile* rolls off the assembly line in Ohio. A big thank-you to our Honda...
Plenty of SUV's, minivans and trucks to choose from. All makes and models at a discounted price! #hondaoffreehold #honda...
Hundreds of pre-owned vehicles to choose from. All makes and models! #hondaoffreehold #honda #toyota #nissan #ford #jeep...
😃 Welcome to Honda of Freehold. We're now celebrating our 3 year Anniversary! Join us Saturday for a BBQ, DJ and Prizes!
A romantic moment at Honda of Freehold yesterday. Our employee of 3 years Corinna Vega long term boyfriend surprised her...
Another $100 bundle gift card winner! #dunktankchallenge #hondaoffreehold 😁
#dunktankchallenge #hondaoffreehold #$100bundlegiftcardwinner
Father and son! #dunktankchallenge #$100bundlegiftcardwinner
Are you coming in to buy a car? Stop by the dunk tank and dunk our Sales Manager for a $100 bundle gift card! #awesometh...
Happy Memorial Day! Come join us, we're have a BBQ, DJ, dunk tank and amazing deals! #hondaoffreehold
2014 Audi A8 L

Telephone

Address


4244 U. S. Highway 9
Freehold, NJ
07728

Opening Hours

Monday 9am - 9pm
Tuesday 9am - 9pm
Wednesday 9am - 9pm
Thursday 9am - 9pm
Friday 9am - 9pm
Saturday 9am - 8pm

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