Official page for Hot Topic in Fair Oaks Mall! Come in to see all of the great deals and products we have daily!
Operating as usual
We’re looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Key Holder, you’ll be a huge part of our success by supporting the store leadership team in providing the best customer experience, ensuring that fellow fans are able to get their hands on the merch they love. You’ll use your fandom knowledge to help train new recruits and ensure their success, while also supporting your Store Manager in daily operations and meeting sales targets.
WHAT YOU'LL DO
•Provide an amazing shopping experience that will encourage customers to return. They’ll be impressed by your product knowledge, customer experience skills and use of the Force
•Step in and step up when needed. You’ll provide leadership support and help run the store when your Manager gets pulled away
•Understand store sales plan and comp sales goals, and help drive sales by increasing key KPIs: UPT and ADT
•Cover the sales floor zone and ensure that assigned areas are up to visual standards. You’ll also help in the opening and closing of the store
•Work the register; you’ll process sales transactions and use your fandom knowledge to drive add on sales. We’ll need you to also be able to close out the register and communicate and shortages or overages to your Store Manager
•Assist with planogram changes including store map, wall, fixture, & merchandising mix
•Let your voice be heard! You’ll communicate fashion & music trend information to management and respective HQ partners
•While we welcome wizards, we don’t like it when spells are stolen. You’ll work with Store Management to ensure there’s no misuse of spells and wizardry around theft.
•Support the maintenance of the mother ship; you’ll help keep the stock room organized and the store tidy.
•Train and coach new Sales Associates as needed to help them quickly get acclimated to the team
•Any other activities as assigned by your Store Leader
WHAT YOU'LL NEED
•Previous experience working in a retail environment. If you love music and pop culture, you’re in the right place!
•Superpowers in providing customer service and selling
•A High School Diploma or GED equivalent
•Avenger like collaboration and communication skills, as well as Captain America-like leadership
•The usual retail stuff: able to stand and walk around during scheduled hours, reaching for Merch using a ladder, step stool and pole. You’ll also have to be able to move around boxes of awesome merchandise that may weigh up to 50 pounds
HT Fair Oaks Mall
HT Fair Oaks Mall's cover photo
Hey guys!! Emerald city pops are here! Hot cash is NOT able to be used on these, however you can still earn new ones. So come on in and get them while you can!! #eccc2020 #funko #mulan #harrypotter #dccomics #dragonballz
For all those waiting, #frosé is back!! Along with the new @arcticfoxhaircolor bleach kit #bleachplease just in time to get ready for spring.
New pops in store this morning!!
Brand new pops this morning!! @ Hot Topic Fair Oaks
What’s this? What’s this! Nightmare before Christmas is buy 2 get 1 free today and today only!! @ Hot Topic Fair Oaks
Don’t let him get wet!!! Just released today, just in time for the holidays!!
Guys!!!! This is for today only!!! Come grab those last minute gifts and maybe a little something for yourself!!
‘Baby Yoda’ is up for presale on hottopic.com!!!! There’s also a 10” style and a plush doll! #starwars #babyyoda #themandalorian
New pops this morning here at fair oaks mall!!! Come in and get them before they’re gone in a snap! #marvel #endgame #avengers #funko #funkopop #popvinyl #dtagonball @ Hot Topic Fair Oaks
MY BABIES! #myheroacademia Mei Hatsume is here!
New this morning at fair oaks!! #pop #popvinyl #funko #funkopop #harleyquinn
“Names Hades, lord of the dead. Hi, ya doin’?” #disney #hercules #hades #pop #funkopop #glowinthedark
Come in for a spell! Only 4 more days left to spend your #hotcash before it’s gone!! And remember, if you can’t make it into the store before then you can use them online and have it shipped to us for free shipping!! #harrypotter #gryffindor #hogwarts #hottopic
ITS OVER 9000!!!! And #hotcash preview day starts.... NOW!!
New pops this morning!!! @ Hot Topic Fair Oaks
Apologies for the delay, Dr. Brown said something with the flux capacitor went haywire.. causing them to be a day late!!! #backtothefuture #martymcfly
Just casually brooding. #PLUSULTRA !!! Look at these sweet cosplays! #hottopic #mha #myheroacademia #todoroki #bakugoukatsuki
🦄 "I just wanna die for the hype" #yungblud #hype #cool #930club #hottopic
Nightmare mystery boxes are here!!! And only $25!!
|Monday||10am - 9:30pm|
|Tuesday||10am - 9:30pm|
|Wednesday||10am - 9:30pm|
|Thursday||10am - 9:30pm|
|Friday||10am - 9:30pm|
|Saturday||10am - 9:30pm|
|Sunday||11am - 6pm|
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