Dock & Door Tec

Will we see you at ?

Subzero temps and an imperfect door frame did not stop our master technician, Jared from replacing an old service door (personnel door) earlier this week. Jared wielded several skills and tools to get the frame just right for a new, tight-fitting door.

Thanks to our new, inside sales rep Jake for capturing. As part of our internal training, all new employees participate in ride alongs so they have a comprehensive understanding of our proven process.

Quarterly meetings are always a favorite for the team. We get to dream big 💭 celebrate accomplishments 🎉 and enjoy rewards 💸. Thanks to our team for being better everyday!

At Dock & Door Tec, as we say good-bye to 2021 we reflect on our many blessings – especially the trust that our clients have placed in us.

We are honored to serve you, and want to wish all of you a very happy and healthy 2022.

From our Dock & Door Tec family to you & yours – our very best wishes for a joyous holiday season.

Wishing all of you a safe Thanksgiving spent with those you enjoy and love! As we reflect on the past year we are thankful for good health, safe worksites and most importantly, the trust and confidence our clients have placed in us. Happy Thanksgiving!

With respect, honor and gratitude, we salute all who have served. Thank you veterans.

Everyone loves that Spring is on its way.

Leave this type of spring to our guys!

Another job well done.

"I love doing inventory," said no one ever.

Everyone in the office was still smiling on Friday. Maybe, because they knew after it was over the day would turn into the weekend like magic.

Teamwork at its best.

Welcome, Danita & Brian to the D&DT team.

When departments come together to bring a job to completion a true partnership can be made with our clients.

We strive for partnership in all of our client relationships.

Danita has been working on our service team and Brian is serving our North Western territory.

We are so happy to have both of you!

These guys are cold, it is freezing out there!

We couldn't be more blessed to have these amazing guys out there working hard for you.

Can we get a round of applause 👏

Take a moment to remind someone you appreciate them today.

Happy Valentines Day. Show love today.

Brrr, it's cold outside around here - let's seal those trucks up.

Another fantastic before and after.

These guys do such a great job of being there when our clients need them.

We hope you enjoyed your Thanksgiving, from our family to yours.

Responsibilities:
Manage and answer inbound phone calls
Communicate with clients regarding inbound service calls, enter call data into systems
Responsible for scheduling technicians
Responsible for shipping and receiving administrative duties
Prepare work orders for billing
Manage DDT’s PM clients and files
Manage product shipment dates and consolidated shipping
Assist with inventory management
Evaluate suppliers for maximum value
Handle various projects as the need arises

Relationships and Roles:
Reports to Service Manager
Partners with Inside/Outside account managers and service technicians
Demonstrate ability to interact and cooperate with all company employees and vendors
Build trust, value others, communicate effectively, drive execution, foster innovation, focus on the client, collaborate with others, solve problems creatively and demonstrate high integrity
Maintain professional internal and external relationships that meet company Ensures client experience is of the highest to level to encourage repeat business, referrals and introductions

Job Specifications:
Excellent communication skills
Experience with scheduling or dispatching
Experience with Microsoft Outlook, Word, Excel, PowerPoint and QuickBooks
Strong understanding of basic office operations and equipment operation
Willingness to learn and adapt new technology and techniques to better self, co-workers, company & clients

We are hiring an experienced Outside Account Manager for the NW Metro Minnesota area, please see the full description here: https://www.dockdoortec.com/outsideaccountmanagernwmetro.html

Resumes must be sent to [email protected] to be considered for the position.

Our guys were out doing what they do best today while sporting their new gaters.

Thank you for always being great with pictures 📷 guys!

We have hit milestones this year, this beauty is headed out to our Wisconsin Technician. Look 👀 at those fresh Wisconsin phone numbers!

We want to honor veterans, thank you for your service!

"The battle, sir, is not to the strong alone; it is to the vigilant, the active, the brave." -Patrick Henry

Do you have pride in your work, your reputation, and your company’s reputation? Do you let your high-quality workmanship speak for itself? Are you looking for a challenging career showcasing your experience? Is good enough NOT good enough for you?

Extraordinary service is a key factor in our success, our future growth, and our reputation as the area leader in the commercial loading dock & door industry. We are looking to expand our expertise in the service door / access systems arena. Are you the technician that can lead us there?

If this sounds like you, we want you as part of our established team of technicians.
We are an established owner-operated company with exciting growth plans throughout Minnesota, Western WI, the Dakotas, and Northern IA. Our continued successful growth will be realized by continuing to acquire cream of the crop employees that will help us attract and secure new clients, offer new problem-solving products, provide the highest quality service, establish satellite locations, and embrace continuous improvement within the organization.

Our clients include users of material handling services and products in all types of industries as well as property managers and building owners. We are a true solutions-based company that puts a premium on partnerships with our commercial clients. Because of that, it doesn’t take long for our customers to see the difference between us and our competition.

Our high level of training offers a much deeper understanding of our products and the equipment we service. We combine on the job training with office-based, factory, and industry training to ensure that our technicians are the experts in our field.

What You’ll Be Doing:
• Provide the highest quality service on service doors, ADA doors, entrance doors, fire rated doors, hollow metal doors, and other access systems to our clients in MN, Western WI, Northern IA, and Eastern Dakotas.
• Perform proactive maintenance
• Generate sales leads for our account managers (incentives available for qualifying leads)
• Provide expert advice and recommendations to clients while on-site to exceed their needs
• Travel and occasional overnights are required
• Provide emergency service after hours and weekends, as needed (rotating on-call schedule)

Required Experience / Qualifications
• Dependable work history
• Clean driving record
• Valid driver’s license
• High mechanical aptitude
• Excellent written, verbal, and electronic communication
• Superior attention to detail
• Excellent organization & time management
• Tech-savvy (Use of Email, Tablet, Laptop)

Bonus Skills / Experience:
• Material handling and / or commercial loading dock or door experience
• Gate or other access systems experience
• SmartService / iFleet / SafeDoor
• Welding experience and / or certification
• Forklift / Aerial Lift/ Boom Lift experience and / or certification
• Crane truck operation experience with Class A CDL
• IDEA or IDA certifications
• ADA compliance knowledge
• AAADM certification

Benefits:
• Company truck
• Highly competitive compensation
• Learn – N – Earn program
• Profit sharing
• Steady and reliable work
• Health
• Dental
• Vacation
• Cell phone reimbursement
• Company & factory training
• Company branded clothing
• On-the-Job training
• Company iPad
• Company credit card
• Industry certifications
• Forklift / Aerial Lift / Boom Lift certification
• Crane truck training
• CDL procurement
• Satellite office opportunities

How Do I Start My Career with Dock & Door Tec?
If you believe that you are right for this career and we are the right company for you, please apply now! You can also give us a call at 763-753-0792 or send your resume to [email protected]

Keywords: maintenance, installations, specialized, facilities maintenance, service door technician, industrial doors, industrial interior doors, maintenance technician, commercial garage door, garage door, welding, welder, CDL, DOT, loading dock expert, commercial door expert, industrial mechanic, mechanic, commercial door, industrial door, material handling, entry door, service door, automatic door, gate entry, ADA compliance, welder, mechanic

Extraordinary service is a key factor in our success, our future growth, and our reputation as the area leader in the commercial loading dock & door industry. Extraordinary technicians are an absolute necessity in that equation.

Are you extraordinary? Do you have pride in your work and your reputation? Do you let your high-quality workmanship speak for itself? Are you looking for a challenging career allowing your experience to shine? Is good enough NOT good enough for you?

If this sounds like you, we want you as part of our established team of technicians.

We are an established owner-operated company with exciting growth plans throughout Minnesota, Western WI, the Dakotas and Northern IA. Our continued successful growth will be realized by continuing to acquire cream of the crop employees that will help us attract and secure new clients, offer new problem-solving products, provide the highest quality service, establish satellite locations and embrace continuous improvement within the organization.

Our clients include users of material handling services and products in all types of industries as well as property managers and building owners. We are a true solutions-based company that puts a premium on partnerships with our commercial clients. Because of that, it doesn’t take long for our customers to see the difference between us and our competition.

Our high level of training offers a much deeper understanding of our products and the equipment we service. We combine on the job training with office-based, factory, and industry training to ensure that our technicians are the experts in our field.

What You’ll Be Doing:

Provide the highest quality service on commercial loading docks, doors, and other material handling equipment
Perform preventative maintenance
Generate sales leads for our account managers (incentives available for qualifying leads)
Provide expert advice and recommendations to clients while onsite to exceed their needs
Travel and occasional overnights are required
Provide emergency service after hours and weekends, as needed (rotating on-call schedule)
Required Experience / Qualifications

Clean driving record
Valid driver’s license
High mechanical aptitude
Dependable work history
Excellent written, verbal, and electronic communication
Superior attention to detail
Excellent organization & time management
Tech-savvy (Use of Email, Tablet, Laptop)
Bonus Skills / Experience:

Material handling and / or commercial loading dock or door experience
SmartService / iFleet / SafeDoor
Welding experience and / or certification
Forklift / Aerial Lift/ Boom Lift experience and / or certification
Crane truck operation experience with Class A CDL
IDEA or IDA certifications
Gate or another access system experience
ADA compliance knowledge
AADM Certification
Benefits:

Highly competitive compensation
Learn – N – Earn program
Profit-sharing
Steady and reliable work
Health
Dental
Vacation
Cell phone reimbursement
Company & factory training
Company branded clothing
On-the-Job training
Company iPad
Company credit card
Industry certifications
Forklift / Aerial Lift / Boom Lift certification
Crane truck training
CDL procurement
Satellite office opportunities
How Do I Start My Career with Dock & Door Tec?

If you believe that you are right for this career and we are the right company for you, please complete the short form below or submit your resume to [email protected]. You can also give us a call at 763-753-0792.


Keywords: maintenance, installations, specialized, facilities maintenance, maintenance technician, commercial garage door, garage door, welding, welder, CDL, DOT, loading dock expert, commercial door expert, industrial mechanic, mechanic, commercial door, mechanic, welder, loading dock, industrial door, material handling, high-speed door, entry door, service door, automatic door, crane truck, gate entry.