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ZapScale is the easiest Customer Success Platform for B2B SaaS companies.
ZapScale is the easiest Customer Success Platform for B2B SaaS companies to help them reduce churn, improve retention and increase upsell. ZapScale is the only Customer Success platform that provides:
- The deepest, most comprehensive customer health scoring with pre-built 40 KPIs to track customer, user, and overall business health
- 50 pre-built automated playbooks to run CS ops that take mon
07/13/2023
🦸 CS Superhero Alert! 🚀
📣 Calling all CS Superheroes! The wait is over! 🎉
🌟 The moment you've been waiting for has arrived! The agenda for the CS Superhero Meet is OUT! Prepare for an EPIC gathering of customer success champions like never before! 🦸♂️🦸♀️
💥 Get ready to unleash your superpowers and dive into an action-packed afternoon filled with knowledge, inspiration, and industry-leading insights! 💼✨
🔥 Here's a sneak peek of the thrilling agenda:
1️⃣ Icebreaker: Heroic Icebreaker League - Forging Superpowered CS Connections with Kundan Sengupta 💪🎙️
2️⃣ Keynote: Journey through the CS Realms - with Sreedhar Peddineni (Ex-Founder Gainsight, Current CEO, GTM Buddy & Mausmi Ambastha
3️⃣ Debate-Style Panel: Clash of Titans: CS Tool Creators vs Users
Srikrishnan Ganesan (Rocketlane), Manoranjan Ingudam (AppEQ.ai), Sreedhar Peddineni (GTM Buddy) V/S Amitt Sharma (GoKwik), Swathi Reddy (Darwinbox), Atma Gunupudi (MoEngage)
4️⃣ Session: Unmasking Customer Health with Manasij Ganguli, Founder CEO (ZapScale)
5️⃣ Networking: Forge Alliances with Fellow Heroes! 🤝💥
🚀 This is YOUR opportunity to learn from industry leaders, exchange battle stories with fellow CS superheroes, and elevate your customer success game to unprecedented heights! 🚀✨
📅 Save the Date: 22nd July, 2023
🕒 Time: 3:00pm - 6:00pm
📍Location: Whatfix Towers, HSR Layout, Bangalore
Secure your spot today before it's too late!
07/13/2023
🌟 Exciting News! ⭐️
🎉 Thrilled to announce that ZapScale will be a part of the electrifying by SaaS Insider! 🚀✨
🗓️ Mark your calendars for two action packed days 20th and 21st July at JW Marriot, Bangalore.
Join us at our booth to explore how our cutting-edge tools are empowering businesses to scale customer success operations and drive exceptional value for their customers. 🚀
🖥️ Secure your spot: https://bit.ly/3NL8jyT
07/10/2023
Exciting News! ZapScale welcomes Valuefy as Our Newest Customer! 🤝🎆
As a leading wealth tech firm, Valuefy empowers wealth managers with smarter, data-driven decision-making capabilities.
Valuefy’s partnership with ZapScale solidifies their dedication to delivering exceptional experiences and ensuring long-term success for their valued clients. 📈
Cheers to the new beginnings! 🥂🥳
07/05/2023
Prepare to unleash your customer success superpowers at Scale Tale, The Ultimate Customer Success Meet-up happening in Bangalore on July 22nd! 📅
Join us for a day filled with empowering sessions, industry insights, and networking opportunities that will supercharge your customer success skills. 🚀✨
🎟️ Register now at https://lnkd.in/dryNkYuV to reserve your place. Limited spots are available, so don't wait! ⏳
🕒 Date: July 22nd
⏰ Time: 3 pm to 6 pm IST
📍Location: Whatfix Towers, HSR Layout, Bengaluru
07/04/2023
Inner me: Here we go again 😰
06/30/2023
And the wait is over! 🎉 We are delighted to share that 'Scale Tale: The Customer Success Podcast' is now LIVE! 🎙️ Join us as we kick off with an incredible first episode featuring Clay Telfer, hosted by Mausmi Ambastha, Co-Founder of ZapScale.
In this episode, Mausmi and Clay discuss:
🔹 How to build an onboarding experience that delights your customers from day one
🔹 How to foster strong customer relationships and ensure long-term success
🔹The most common challenges faced during onboarding and how to overcome them
🔹 Real-world examples of organizations that have achieved remarkable results through customer-centric onboarding
The link to the podcast is in the first comment! Do check it out and let us know your views! 🎧✨
06/27/2023
To the humble beginnings and surely a bright future! 🥂
ZapScale Earns Two G2 Badges in the Summer Grid 2023! 🚀
This marks an incredible milestone for our dedicated team and the customers who have been truly instrumental in our journey! 🏆 It’s just the beginning of our pursuit to deliver exceptional solutions and make customer success easy for B2B SaaS businesses! Cheers! 🥂
🏆 After a successful event in Bengaluru on 17th June that saw the largest gathering of Customer Success Professionals in India, we're ready for another electrifying Customer Success event where we will embark on a thrilling journey through the world of Digital Customer Success. 💻 💪
Don your cape and unleash your inner superhero 🦸♀️ as we explore the latest technological advancements and strategies to digitize your customer success initiatives! Register now to book your seat in advance, the link is in the first comment 😉
More exciting details to follow in the coming days, so stay tuned! 🤩
06/19/2023
What a power-packed, insightful, and fun evening at 'The CS Mentor' meet-up event that took place in Bengaluru yesterday! 🤩🥳
It was such a pleasure to have organized this remarkable event for the customer success community with Ankit Aggarwal (The CS Mentor).
✅ With insightful keynotes w/ Amitt Sharma from GoKwik 🔎
✅ Thought-provoking panel discussions w/ 💭
Suhesh Haridas from AppViewX
Mausmi Ambastha from ZapScale
Rupesh Rao from CogniSaaS, and
Ankit Aggarwal from MoEngage
✅ A captivating session on Churn Prediction using AI w/ Manasij Ganguli from ZapScale
✅ And an engaging networking session ⚡️
What an incredible gathering it was! Over 150 customer success professionals, start-up founders, and seasoned SaaS experts came together for a day filled with learning, networking, and driving success in the startup ecosystem. 💪
06/16/2023
Presenting our 3rd panelist for the panel discussion in 'THE CS MENTOR' meet-up event this Saturday - Rupesh Rao 🥳
Rupesh is a tech industry veteran with over 20 years of global experience in large multinational companies and fast-growing B2B SaaS companies. 💪
Passionate about delivering value to customers, Rupesh founded CogniSaaS to address the pain points he experienced as a CS leader in his earlier roles.
Catch him LIVE at the event in Bengaluru on 17th June, registration link is in the description below 😉
🤔💭 Wonder how does Zo have so much time to craft such LAME JOKES being a CSM! Maybe she uses ZapScale so she has more free time at work! 😉
ZapScale offers:
💪 40 out-of-the box customer health KPIs (so you don't have you build you customer health core yourself)
⚙️ 50 automated CS playbooks (so you don't have to take ages to set them up)
⚡️ The fastest 1-day onboarding (so you can focus on your customers from Day 1)
But don't take our word for it, try it yourself 👉 https://hubs.la/Q01TC0vh0
06/07/2023
Just 10 days left for what's going to be an unforgettable evening! ZapScale, in collaboration with Ankit Aggarwal (The CS Mentor), is organizing a meet-up for our amazing CS heroes in Bangalore on 17th June!
Get ready for an amazing panel discussion on the topic 'Aligning Customer Success Metrics With Business Growth. 📈
On the panel, we'll be joined by 🧍♂️🧍♀️
Rupesh Rao - Founder and CEO Cognisaas
Mausmi Ambastha - Founder and COO ZapScale
Suhesh Haridas - Global CS Director AppViewX and
Ankit Aggarwal - Lead, CS Enablement MoEngage
If you're into Customer Success and around Bangalore on the 17th of June, you should NOT miss this exciting event! Register and reserve your spot before it's too late, link is in the comments 😉
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