Job Match Making

Looking for candidates in Irving,Tx and Austin, Tx
Customer Service

Interfaces with customers to resolve 1st and 2nd tier/escalated customer service issues. Investigates, analyzes, coordinates and tracks moderately complex customer issues.

• Conducts research as needed. Escalates issues for action as appropriate to more senior or specialized staff for immediate action.

• Creates and maintains logs, reports, records and files.

• Makes proactive calls to determine issues requiring close attention, identifies problems and works through to resolution.
Call center or customer service experience required
Candidates must be able to type 35 wpm. The candidates must be available to work between 7a – 8p and Saturday from 8a – 2p.

4-month contract role

Underwriting Analyst with operations experience to join the team. You will be responsible for reviewing and evaluating Loan Forgiveness Applications for Paycheck Protection Program customers from an operational, fraud, and risk perspective. You will also be expected to closely partner across the risk, compliance, and operations teams to drive successful growth.

Must Have:
-1+ years of experience in small business, or commercial underwriting
-Knowledge of financial statement components and solid understanding of key risk drivers
-Bachelor's Degree

Looking for a Data Entry Specialist contractor with a high attention to detail to join the team. You will be responsible for receiving, reviewing, and evaluating Loan Forgiveness Applications for Paycheck Protection Program customers from an operational, fraud, and risk perspective. You will also be expected to closely partner across the risk, compliance, and operations teams to drive successful growth.