Allina Health Customer Experience Center

Our new Customer Experience Center is now open in C**n Rapids.

The consolidated call center with state-of-the art technology will make it easier to navigate the healthcare system and improve access to care. The new Customer Experience Center is designed to be a virtual front door – allowing you to communicate with Allina Health where you want, when you want and how you want. Whether it’s scheduling the right care at the right time or receiving medical advice, the new Customer Experience Center is designed to make life easier for you.


Every tax-deductible gift you make to Allina Health’s 2024 Annual Fund Drive now DOUBLES! That’s 2X the impact to make lives healthier and happier! Give now:


Good luck in your season opener tonight, Loons!

We’re looking forward to another great season of helping Minnesota United FC feel good and stay in peak condition as the team's Official Health Care Provider. Remember, at Allina Health, we provide pro-level care, just about anywhere.


As we continue celebrating , we are reminded of the brilliance of E.C., a registered nurse at Mercy Hospital. The way she brings her whole self to work has helped sustain a culture of care and belonging and made it easier for others to do the same. Take a moment to watch E.C.'s story and consider your next step toward inclusion.


Recognized every Feb. 22 during American Heart Month, Heart Valve Disease Awareness Day raises awareness about heart valve disease.

In partnership with the Minneapolis Heart Institute Foundation, our Allina Health Minneapolis Heart Institute team members recently presented at a local event in Lakeville, drawing many patients, providers and community members who showed up to learn more about symptoms of the disease and how to treat it. Congrats on a job well done, everyone!


To her teammates, Kim Whitehead is the heart and soul of the Allina Health Cottage Grove Clinic. When she was diagnosed with nervous system lymphoma, her teammates formed a support squad with the single mission of making sure Kim felt their love and support through every part of her journey.

Photos from Allina Health's post 02/20/2024

Orthopedic surgeon – and Minnesota United team physician – Dr. Aimee Klapach represented Allina Health at Delta Dental’s 3rd Annual FLOSS event earlier this month at the Mall of America.

Part of National Girls and Women in Sports Day, the event brought together women playing leading roles in the WNBA, the business community, healthcare and more to inspire girls and young women with the message that, “If you see her, you can be her.”

Thank you, Dr. Klapach, for inspiring the current and future generations of women to unlock their limitless potential!

Photos from Allina Health's post 02/18/2024

This was easily one of our favorite weekends of 2024 thus far!

We loved every second of getting to cheer on the MNUFC Power Soccer team as they took on teams from across the country the past few days. Great work, everyone!

Photos from Allina Health's post 02/16/2024

And they're off! Join us in wishing the MNUFC Power Soccer team good luck as they head down to St. Louis, MO for the Jerry Frick Power Soccer Tournament.

Interested in following along? Be sure to follow us on Instagram for updates throughout the weekend:


Parents are constantly searching for ways to be the best parent possible. But is there truly a BEST parenting style?

Allina Health psychologist David Nathan, PsyD, LP, joined WCCO-TV news to break down the differences between the four most common styles of parenting and share some resources for parents looking to learn more.


Each year, we ask our employees to nominate co-workers who represent our top employee recognition award through their impact on our organization, each other and those we serve.

We recently celebrated our incredible 2023 Allina Health Annual Award recipients, and are excited to share the ways they shine over the next few weeks!


For the first time in Minnesota, an Allina Health Minneapolis Heart Institute (AHMHI) team at Abbott Northwestern Hospital has used a new medical device to help treat heart failure.

FOX9 News spoke to Dr. Peter Eckman, a cardiologist with AHMHI, and one of his patients about how the device works and the difference it can make in patients' lives.

Vegan diet proves to be a heart health booster 02/12/2024

A plant-forward diet improved heart health in just eight weeks, a study says. We break down the findings to reveal how the research may help your heart health here:

Vegan diet proves to be a heart health booster A vegan diet offers a fast way to improve your heart health.

HeartScan test can help show heart attack risk 02/09/2024

What's your heart hiding? For $100, our HeartScan test may just save your life. Learn the secrets in our recent Healthy Set Go article:

HeartScan test can help show heart attack risk The CT scan reveals risk for those who may not have cardiac symptoms.


Here’s a cool bonus for volunteers: 1000s of healthy steps! 🚶

Watch this video to meet Bill Friedland — and see if you can keep up with him! Bill logs steps, smiles and a feeling of accomplishment with every volunteer shift at Cambridge Medical Center.


Every name tells a story, and across Allina Health, we're honored to be a part of these beautiful narratives. Check out our top baby names in 2023! ✨


February provides us the opportunity to shine a spotlight on the rich contributions African-Americans have made to the medical community, and far beyond.

Join us in making it a priority to seek out ways to engage, learn and grow as we see Black voices uniquely amplified this month.

The double shot of benefits in a coffee nap 02/05/2024

It may seem counterintuitive to drink a cup of coffee before trying to grab a little shuteye. But if naps leave you feeling groggy, it might be time to try a "nappuccino."

The double shot of benefits in a coffee nap Move over power nap, a coffee nap gives rest and a post-sleep boost.


2X the power! A special matching opportunity doubles your impact during Allina Health’s 2024 Annual Fund Drive. Don’t miss your chance. Make your gift today:

Photos from Allina Health's post 02/02/2024

In February, we wear red. ❤️

More specifically, our providers and staff are wearing red today to help demonstrate their support for National Wear Red Day - A day dedicated to driving awareness of the importance of women's heart health.


Prostate cancer will affect nearly 13% of men in the US, leaving many to navigate a dizzying array of decisions regarding screening, treatment and new advancements.

In a wide-ranging interview with Targeted Oncology, Dr. Badrinath Konety, president of the Allina Health Cancer Institute and chief academic officer for Allina Health, discusses the evolving landscape of prostate cancer, including the impact of minimally invasive and robotic-assisted techniques. Check out the interview here:


Fun fact: Wade Brennom, MD, loves working the night shifts at Abbott Northwestern Hospital and WestHealth. He says fatherhood inspired him to try the night shift, but it’s his love for Minnesotans and delivering quality care that motivates him to keep scheduling overnight hours.


Making a difference, one donation at a time! Our employees recently got together to gather and donate 15,000 lbs. of supplies and furniture, some of which was delivered to Twin Cities Habitat for Humanity.

Thank you to all our staff who helped with this effort!


Jim Svoboda, a member of Allina Health's maintenance and operation team went into cardiac arrest on the job late last fall. He usually works alone, but he happened to be with his teammates that day - Ultimately saving his life.

Fox 9 covered the team's reunion earlier this month.

Photos from Allina Health's post 01/26/2024

Sue and her certified therapy dog Luna are registered volunteers at Buffalo Hospital, MN and Courage Kenny Rehabilitation Institute (CKRI) Buffalo. They are fan favorites among patients and staff!

Here’s an example of why they’re so beloved: When a patient hit a plateau in speech therapy and began to disengage, the therapist called in Sue and Luna. It changed everything. The patient began spouting words and sentences like never before, all because of the presence of Sue and Luna. The patient now comes to appointments early because of the dynamic duo and always talks the most in therapy when Luna is around. That’s a major win!

Thank you, Sue and Luna, for brightening everyone’s day.

Photos from Allina Health's post 01/25/2024

In the middle of a war filled with airstrikes, explosions and bloodshed, two Allina Health employees traveled to Kyiv, Ukraine with one mission: to help improve care for people who have lost their limbs in the war.

Read how Rev. Michael Le Buhn, M. Div and Troy Decker, PA-C, joined others in Kyviv to help educate individuals about compassionate care for amputees:



Know someone interested in becoming a pharmacy technician? Muy Lair may be able to help them reach their goal. Check out the video to meet Muy, hear her story and learn about a program that supports people with little or no experience in becoming technicians.

How to avoid winter-related injuries 01/24/2024

Let's face it, winter activities can be a slippery slope that leads to injuries. Keep these safety tips in mind as you bundle up to enjoy your favorite winter pastimes.

How to avoid winter-related injuries Some winter activities can leave you vulnerable to injury. Learn how to enjoy your favorite winter pastimes safely.


Cold plunge fanatics claim that spending time in icy water boosts your mood, immunity and energy. But are cold plunges good for your heart? Dr. Mario Goessel, a cardiologist at the Allina Health Minneapolis Heart Institute, joined the Henry Lake Show on WCCO Radio to share more:


As the shorter, darker days of winter continue, many of us are feeling the effects of the winter blues. So what can we do to improve our mood?

Dr. Sarah Paper and Dr. Andrew Stiehm share their top tips in this MinnPost article:


Monday through Friday, Jolie Davis is a high school senior with a weighted 4.22 grade point average. On Saturday and Sunday, she helps our hospital patients follow their nutrition requirements as one of our nutrition call center operators.

Read her story to learn about her role and our efforts to expose more young people like her to careers in health care:

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8880 Evergreen Boulevard
C**n Rapids, MN

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