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Years ago, I came across a transcript of a conversation between Tom Burnett, and his wife, Deena. Tom was a passenger on Flight 93, who was in contact with his wife moments before he and several others rushed the cockpit and brought down the plane. I shared their conversation here two years ago, because every time people say "never forget," this is what I think of. It's strange, because I have my own memories and my own personal stories about that day, but whenever I hear "never forget," I remember a conversation I didn't have. A conversation I hope to never have. A conversation between a man who caught an earlier flight, because he was so anxious to get home to his family, and the wife he would never see again.

It's painful to read, but I'm sharing it again because I choose to remember, and hope you do, too.

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6:27 a.m.( pacific time) First cell phone call from Tom to Deena

Deena: Hello
Tom: Deena
Deena: Tom, are you O.K.?
Tom: No, I’m not. I’m on an airplane that has been hijacked.
Deena: Hijacked?
Tom: Yes, They just knifed a guy.
Deena: A passenger?
Tom: Yes.
Deena: Where are you? Are you in the air?
Tom: Yes, yes, just listen. Our airplane has been hijacked. It’s United Flight 93 from Newark to San Francisco. We are in the air. The hijackers have already knifed a guy, one of them has a gun, they are telling us there is a bomb on board, please call the authorities.
6:31 Deena calls 911

6:34 The phone rang in on call waiting, Tom’s second cell phone call.

Deena: Hello
Tom: They’re in the cockpit. The guy they knifed is dead.
Deena: He’s dead?
Tom: Yes. I tried to help him, but I couldn’t get a pulse.
Deena: Tom, they are hijacking planes all up and down the east coast. They are taking them and hitting designated targets. They’ve already hit both towers of the World Trade Center.
Tom: They’re talking about crashing this plane. (a pause) Oh my God. It’s a su***de mission…(he then tells people sitting around him)
Deena: Who are you talking to?
Tom: My seatmate. Do you know which airline is involved?
Deena: No, they don’t know if they’re commercial airlines or not. The news reporters are speculating cargo planes, private planes and commercial. No one knows.
Tom: How many planes are there?
Deena: They’re not sure, at least three. Maybe more.
Tom: O.K….O.K….Do you know who is involved?
Deena: No.
Tom: We’re turning back toward New York. We’re going back to the World Trade Center. No, wait, we’re turning back the other way. We’re going south.
Deena: What do you see?
Tom: Just a minute, I’m looking. I don’t see anything, we’re over a rural area. It’s just fields. I’ve gotta go.

6:45 a.m. Third cell phone call from Tom to Deena

Tom: Deena
Deena: Tom! you’re O.K! (She thought at this point he had just survived the Pentagon plane crash).
Tom: No, I’m not.
Deena: They just hit the Pentagon.
Tom: (tells people sitting around him “They just hit the Pentagon.”)
Tom: O.K….O.K. What else can you tell me?
Deena: They think five airplanes have been hijacked. One is still on the ground. They believe all of them are commercial planes. I haven’t heard them say which airline, but all of them have originated on the east coast.
Tom: Do you know who is involved?
Deena: No
Tom: What is the probability of their having a bomb on board? I don’t think they have one. I think they’re just telling us that for crowd control.
Deena: A plane can survive a bomb if it’s in the right place.
Tom: Did you call the authorities?
Deena: Yes, they didn’t know anything about your plane.
Tom: They’re talking about crashing this plane into the ground. We have to do something. I’m putting a plan together.
Deena: Who’s helping you?
Tom: Different people. Several people. There’s a group of us. Don’t worry. I’ll call you back.

6:54 a.m. Fourth cell phone call to Tom to Deena

Deena: Tom?
Tom: Hi. Anything new?
Deena: No
Tom: Where are the kids?
Deena: They’re fine. They’re sitting at the table having breakfast. They’re asking to talk to you.
Tom: Tell them I’ll talk to them later.
Deena: I called your parents. They know your plane has been hijacked.
Tom: Oh…you shouldn’t have worried them. How are they doing?
Deena: They’re O.K.. Mary and Martha are with them.
Tom: Good.
(a long quiet pause)
Tom: We’re waiting until we’re over a rural area. We’re going to take back the airplane.
Deena: No! Sit down, be still, be quiet, and don’t draw attention to yourself! (The exact words taught to me by Delta Airlines Flight Attendant Training).
Tom: Deena! If they’re going to crash this plane into the ground, we’re going to have do something!
Deena: What about the authorities?
Tom: We can’t wait for the authorities. I don’t know what they could do anyway. It’s up to us. I think we can do it.
Deena: What do you want me to do?
Tom: Pray, Deena, just pray.
(after a long pause)
Deena: I love you.
Tom: Don’t worry, we’re going to do something...
http://www.tomburnettfoundation.org/