True North

YOUR NEXT OPPORTUNITY IS WAITING.

At True North, we’re looking for motivated people ready to build more than just a job— we’re building careers, teams, and futures. 🚀

Whether you’re looking to grow professionally, make an impact, or find a team that supports your success, your seat could be right here.

Take the next step and apply today 👇
Explore Open Positions- https://www.paycomonline.net/v4/ats/web.php/portal/7FBF433D76497264AADE0A81A220CD20/career-page

👋 Meet Beth Durst!

As a Remittance Processing Specialist, Beth has been an important part of the True North team for nearly 4 years, celebrating her anniversary with us this September.

When she's working, you'll often find her listening to music or a favorite podcast. One fun fact- Beth is the youngest of five siblings, and her oldest sister is 21 years older than she is!

These days, she's enjoying spending more time with family and friends and making the most of every moment.

We're grateful to have Beth on the team and appreciate all she does each day! 🧡

The Best Caregivers Are Applying at 10:00 PM

Most home care agencies think they have a caregiver shortage.

What they actually have is a response-time problem.

Here's the reality nobody wants to say out loud: the best caregivers aren't short on options. They're in demand. A good, reliable caregiver can have a job by the end of the week at any agency in your market — and they know it. That changes everything about how recruiting works. You're not screening a stack of desperate applicants. You're competing for someone who has their pick.

And they're not sitting at home scrolling job boards waiting for you to post an opening. They have a life. They're working, raising kids, running a household. When they finally decide to make a move, they don't browse — they apply, fast, to several agencies at once, and then they go to bed.

That's why the best caregivers are applying at 10:00 PM. Not at 10:00 AM while your recruiting coordinator is at their desk — at 10:00 PM, after the kids are down, after a shift at another job, after they finally get a few quiet minutes to think about their future.
That's where it falls apart.

Most agencies don't answer until the next morning.
By then, that caregiver has applied to three or four other agencies — and one of them already answered. Maybe booked an interview. Maybe walked her through a few questions and started pre-screening. While your team is still unlocking the office, the best applicant in your market is already in a conversation with someone else.

When a caregiver applies to five agencies at once, the first one to respond gets the first impression — and the first impression is most of the battle. You can't earn the job if you're not even in the room, and showing up the next morning means you're not in the room.

But getting there first only buys you a seat at the table. It doesn't close anything.

Because the same caregiver who's weighing five agencies is also weighing whether she can trust you. Fast and sloppy is worse than slow — a quick response that dead-ends in confusion, vague answers about pay, or a clunky application just gets you eliminated faster. Speed gets her attention. What you do with it decides whether she shows up.

So the agencies winning right now do two things, in order. They respond first. Then they earn it. They answer her real questions — the schedule, the pay, the drive, what the work actually looks like — instead of making her chase them. They keep the conversation moving instead of letting it go cold between voicemails. They treat her like a professional who has options, because she does.

That's why we built CareForce Recruiter.

We watched home care owners spend thousands of dollars generating applicants and then lose them — not because the candidates weren't good, but because nobody was there to engage them the moment they raised their hand. The problem was never attracting caregivers. It was responding fast enough to keep them, and then staying in the conversation long enough to win them.

Careforce Recruiter engages applicants the second they apply — 10:00 in the morning or 10:00 at night. It starts the conversation immediately, holds the momentum, and closes the gap between "applied" and "engaged" down to almost nothing, so your team is the one building trust while everyone else is still reading the inbox.

In this labor market, the first agency to reach a qualified caregiver usually gets the first shot at hiring her. What you do next decides whether you keep it.

Tomorrow morning is too late.

Learn more at www.careforcerecruiter.com