Brockton smoke shop

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Wrote a review on you guys, It Said I live in San Francisco, CA.
Never even been there. lol.. More should write, who love this place.. Didn't know how to before.. Got it now. Yay! 😊💜 I was just witting on other posts who were looking around.

I came here on 1/24/18 and spent $230.01 on capes and juice...walked away very happy customer. On 2/27/18 one of my $80 capes broke. The mechanism you plug the charger into completely fell out. Due to the distance from my home I wasn't able to come till 3/15/18 to speak to the store employees about the problem. Neither employee seemed to care or mind and neither employee apologized or showed any remorse for the problem I was! I didn't want or ask for my money back I just wanted a replacement for the product that I purchased. After the amount of money I had spent in there not including the oils I had bought in over the two months span since my purchase, I figured there would be no problem with my product being exchanged. Instead I was told I needed to send it to China in about 2 months I'd get a response as to what can be done with my product and to follow the directions in a booklet that came with v**e. My v**e happened to be set up on display and was placed back into the box after I purchased it in my box did not contain the information I need in order to do that. So in other words I was basically told I was f***** . Very very poor customer service at this place. I would suggest that if you're purchasing a v**e from here, be sure to read the reviews and that the product is going to be good because you're stuck with whatever you buy. · Don't mind the dirty picture of my receipt.

Great customer service and awesome deals all the employees are real nice and very happy to help I'm a be going back all the time for all my v**e stuff I give them 5 stars especially Andrew