Outpatient Psychiatry and Counseling center. Birmingham:
3000 Southlake Park Suite 100 Birmingham, AL 35244. Telephone: (205) 987-0724
This page for Psychiatry South is informational only.
No PHI (Protected Health Information) should be disclosed on this site. In addition, please do not use this site to message the office regarding care, routine business matters or emergency situations. Please call 911 or proceed to your nearest emergency rooms should you need emergent assistance.
Operating as usual
Our internet is intermittently down due to requirement we believe was damaged in the overnight storm. Please be patient with us today as we work to have that repaired.
Out of an abundance of caution for both our staff and patients and to align with the local school systems, our office will be closing at 200pm today, Thursday 2/17/2022.
Thank you for your patience and understanding.
As we celebrate the life and work of Dr. Martin Luther King Jr. today, let us all remember to put his words into action in each and every day of our lives.
Update: normal operations from 12:00p forward today.
Operations Update for Monday 1/2/2022:
Out of an abundance of caution for both our patients and staff, we are adjusting some operations for tomorrow morning. For those scheduled before 12:00pm, who are eligible and can have telemedicine visits have been sent that information via email and in the portal. Those who need to be rescheduled have also been sent portal messages.
Please bare with us as we navigate the operational changes In the morning hours.
Our office hours for this week will be the following:
Monday 12/20/21-Wednesday 12/22/2021 730am-530pm
Thursday 12/23/2021 730am-1:00pm
Friday 12/24/2021 Closed
Monday 12/27/2021 Closed
We wish all of you the happiest and most joyful of holiday seasons! 🎄🎄🎄
Psychiatry South will close, Wednesday 12/15/2021 at 11:30AM and reopen Thursday 12/16/2021 at 7:30AM.
400 PM Update: We apologize however the Internet in our area is still out. We are using what hotspots and data services that we can to respond to your calls and messages. We are able to access the majority of our systems but at a much slower rate. As much as possible, please use your patient portal to communicate with the office. We have continue to see all of our scheduled patients and will continue to do so as well.￼￼
Update at 1230p: internet is still out. Per Charter there is a cut fiber optic line in our area impacting the service. Unknown time of repair at this point.
There is another area wide charter outage impacting our internet and phones. We may not be readily available during the next few hours due to this. We apologize in advance.
We wish everyone a Happy Thanksgiving!
Our office will be closed Thursday 11/25/2021 and Friday 11/26/2021. Our phones will be offline starting today, Thursday, at 3:00pm.
We will re-open on Monday 11/29/2021 at 730am.
Edited 1036AM: Power is restored. Please allow us time to get everything back online! Thank you
10/6/21 at 10:05 AM
The power in our complex is currently out. We have no ETA for repair and it appears to be our area, both sides of Valleydale Road.
We are not able to answer the phones or access records at this time.
We apologize for the inconvenience.
Labor Day is a great opportunity to honor all American workers and show them how appreciated their efforts are.
We certainly appreciate each and everyone on our staff!
Thank you for your continued outstanding work and dedication.
Happy Labor Day!
We did have damage on our internet server/switch yesterday.
We are open and up for calls and some access to our systems today.
If you have a scheduled appointment in-office or telemedicine, we will be able to complete those.
If you have any questions, please contact us at 986-0724 opt 3.
Unfortunately this afternoon during the storms, our building took a lightning strike. All of our personnel had to evacuate the building and we currently have no power or access to Internet/phones.
Our staff is safe and we are very thankful for that.
We do have an after-hours service answering the phones just to let everyone know that our building did take a lightning strike. We are unable to access our systems at the current time. We are hopeful that we will be back up tomorrow.
Please call us after 8 AM tomorrow or use your patient portal.
Patients who have telemedicine visits scheduled this afternoon will still have those as all of our providers have gone remote. Anyone who had an in-office appointment this afternoon￼, we have done our very best to try and reach and notify everyone.￼￼￼
Thank you for your patience during this time.
A gentle, but necessary reminder, masks are still REQUIRED in our office, regardless of vaccination status. Current CDC mandates have not changed in regard to healthcare facilities and healthcare settings.
Please bring your mask to all in-office appointments. We are happy to provide a disposable one to you if you forget yours. We also may be able to provide you a reusable one if you find that your current situation doesn't allow for you to purchase one of your own. We are very willing to help with that, the best we can! Speak to a member of our team.
We have also not changed our policies on entering the clinic, notification of arrival, etc. Please call us at 205-987-0724 opt. 3 or you may text arrival information to 205-937-2240 when you arrive for your scheduled in office appointment of service and, please remain in your vehicle. Only the patient of record will be allowed admittance to the clinic, unless otherwise arranged with a member of our healthcare staff.
Please arrive at least 10 minutes before your scheduled appointment so that you have time to notify the staff of your arrival and the staff has time to enter all required information without hindering your allotted appointment time(s).
All emails, reminders and notifications being sent to you via emails, the portal, etc. are also very important and may contain vital details regarding office policies, etc. Please read those in their entirety. Again, our app is MyHealthRecords and it is available on Apple and Android devices. You may also access the patient portal by visiting our website at www.psychiatrysouth.com and clicking on "Patient Portal" in the top right corner or going directly to https://psychiatrysouthinc.prognocis.com/prognocis/psychiatrysouthincClinicIndex.html
Please be respectful of our staff and your provider(s). We are all working together to continue to provide your mental healthcare needs, abide by state and governmental mandates and limit the risk of exposure of the COVID-19 virus. Please take responsibility for the energy you bring as your words matter. Your behaviors matter, as do ours. Our patients and our teams matter.
#COVID19Updates #healthcaretips #psychiatry #mentalhealthmatters
Psychiatry South will be closed Friday 7/3/21 in observance of Independence Day.
Psychiatry South will be CLOSED Friday 06/11/2021 to complete staff training and updates. We are excited to have change and several new faces at Psychiatry South and need to take the time to train and update them appropriately.
Patients who are currently scheduled for Telemedicine visits with our providers WILL have their appointments via Telemedicine. Please do not worry!
The office will not be reachable for routine business matters, medication questions/refills, etc. If you are in crisis, or have an urgent matter, please call 9-1-1 or proceed to your nearest emergency room.
Please call or reach out to us before 5:30pm on Thursday 06/10/2021 or after 7:30am 06/14/2021 during normal business hours.
There are a lot of storm damage repairs going on near our office. Fortunately, our office was spared in the tornado last week. However, with the repairs, we have lost power a few times today. Unfortunately we cannot control this and it may cause times that we are unavailable by phone. We apologize for any inconvenience and will do our best during these times.
Our phones will be rolled to urgent calls only for the remainder of the day. Our staff is safe. We are without internet in the office at the current time. If you have a urgent matter you may use the after hours service. As a reminder we cannot call in or handle medication needs through the after hours service.
We hope everyone remains safe.
The office staff is in tornado safety precautions and unable to answer incoming calls at this time due a potential tornado on the ground in the area.
3/25/21 at 215p￼
For the safety of our staff and patients, we will be moving to a Telemedicine only platform starting at 12 PM today for the remainder of the day.
Please check your email, portal messages or voicemail as we have tried to contact everyone impacted.
We will be unavailable via phone today from 12P-1P while we make this transition.
Please stay weather aware and safe today!
On this day, we wish and celebrate all of the women in our lives, personally and professionally, a Happy International Women’s Day! Our organization is directed by strong and confident women and we are very proud of the work they have and continue to do.
“A wise woman wishes to be no one’s enemy; a wise woman refuses to be anyone’s victim.” - Maya Angelou
Winter Weather Operations Update:
Our office will move to Telemedicine/Remote operations today, Monday 02/15/2021 at 12:00pm.
**OUR PHONES WILL BE TURNED TO OUT OF OFFICE/ANSWERING SERVICE FOR EMERGENCIES ONLY FROM 12:30PM-1:45PM TO GIVE OUR STAFF TIME TO GET HOME. PHONES WILL BE BACK ON AT 1:45PM TODAY.
In an abundance of precaution and safety for both our staff and patients, we will be completely Telemedicine/Remote for operations on Tuesday 02/16/2021.
We have attempted to contact everyone either by phone, portal message in MyHealthRecords or by square invoicing.
If you have any questions about scheduling, please call our office at 987-0724 opt 3.
We wish everyone health and safety during this time!
Monday 2/15/21 Weather Operations Update:
All patients who were scheduled for in-office appointments after 12:00pm have been contacted by phone, portal or both and moved to tomorrow morning.
After 12:00pm operations will be by Telemedicine (scheduled) visits.
Again, all in-office operations WILL CONTINUE until 12:00pm tomorrow.
If you have any questions, please call our office at 987-0724 opt 3. after 7:30 am tomorrow.
Tuesday 2/16/21 operations will be determined tomorrow afternoon.
Thank you all and stay safe (and warm)!
Happy Holidays from our family to yours!
Our office is closed today (12/24) and tomorrow (12/25) and will reopen on Monday (12/28)!
We will be closed or closing early on the following days:
- Thursday 12/17/2020, our office will close at 11:00am.
- Wednesday 12/23/2020, our office will close at 3:00pm.
- Thursday 12/24/2020 and Friday 12/25/2020, our office will be closed.
-Thursday 12/31/2020 and Friday 01/01/2021, our office will be closed.
We wish you health and happy holidays!
Our office will close today, Wednesday 11/25/20 at 3:00 PM and will reopen on Monday 11/30/2020 at 7:30 AM. We wish everyone a Happy Thanksgiving!
Our office will be closed Monday, 9/7/2020 in observance of Labor Day.
We will reopen Tuesday, 9/8/2020 at 7:30am.
Our systems are back up. Please give us some time to return your calls.
We are currently experiencing a phone outage. We apologize for the inconvenience. Our IT department is working to resolve this matter.
We have new signage to make our arrival instructions more visible!
Our office will be closed tomorrow, Friday 07/03/2020 in observance of Independence Day.
We will resume operations on Monday 07/06/2020 at 7:30am.
We are￼ thoroughly committed to the safety of our patients and staff.
To safely provide care, we are continuing our reopening in phases and have added additional measures.
You will see a number of notices and action items taken by our staff and providers to provide the safest and quality care as possible. We re-evaluate these plans and perform quality checks often.
We’ve shared some of the most recent updates we’ve done to include our notice for Phase I and II combined, requirements for masks, social distancing markings laid upon entry, identified parking with reminder notices, modified hours for scheduling, etc. ￼Throughout our facility you will see sanitation/disinfection stations that our staff uses regularly.
We ask as a patient to our facility that you follow our guidelines to protect the safety and overall well-being of yourself, other patients, visitors and our staff.
We’ve been able to maintain consistent availability and access to care for our patients during this time, and we hope by continuing our precautionary measures and constantly reevaluating, we will maintain that same level of access to care.
|Monday||8am - 6pm|
|Tuesday||8am - 6pm|
|Wednesday||8am - 6pm|
|Thursday||8am - 6pm|
|Friday||8am - 12pm|
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