Direct Line Tele Response

Direct Line is a multiple award-winning Call Center and Answering Service. Never miss another call! Call us at: 1-888-365-2424

Our professionally certified Call Agents are trained to manage your calls exactly as an in-house member of your administrative staff would. Your call handling is 100% customized and is based on the needs of your business and of your callers. Our custom scripted client solutions can be changed anytime so our Call Agents represent your business to callers exactly in accordance with your instructions.

Photos from Direct Line Tele Response's post 06/11/2024

Taking home the W! We're so proud of our amazing team who continues to deliver excellence in telephone answering and call center services. This year marks the 23rd consecutive win for the Association of TeleServices International, Inc.'s highest and most esteemed honor β€” The Award of Excellence. Please join us in congratulating all of our team members. WELL DONE!

06/07/2024

πŸ‘‰ An after-hours dispatching service can be the start of a wonderful journey that brings you new clients and increases the trust with your existing ones.

βœ… We will answer your phone, take messages and dispatch emergency calls and ensure your day is easier to manage and your productivity is high.

☎️ For more information about it, contact us today - 888-365-2424.

06/06/2024

πŸ‘‰ By outsourcing phone answering to a live answering service, your company can provide exceptional customer service around the clock, free up staff time, and save money on hiring costs.

πŸ‘‰ If you’re a small or large company looking to improve customer service and streamline operations, consider using Direct Line Tele Response.

☎️ Call today to find out more at 888-365-2424.

06/05/2024

πŸ‘‰ If you find it challenging to track absences and tardiness in your company, you should consider integrating an employee attendance hotline.

πŸ‘‰ Ideal for medium to large companies, a solution like this makes it easy to centralize your internal absentee management processes.

βœ… Our after-hours call answering services can help you increase productivity and keep your overhead costs low.

☎️ Contact Direct Line for more details at at 888-365-2424.

06/04/2024

πŸ‘‰ Many small business owners, including start-up companies, are lean on capital and may not be able to afford a full-time receptionist.

πŸ‘‰ This is where a reputable answering such as Direct Line Tele Response comes in to be that 24/7 Live Virtual Receptionist for you at a fraction of the cost that it would take to hire an administrative assistant.

☎️ For more information regarding our answering services, call us for a free consultation today at 888-365-2424.

05/31/2024

πŸ‘‰ Why do I need a telephone answering service for my plumbing company?

βœ… Answering services for plumbers can present huge savings when compared to hiring an in-house administrative staff.

βœ… You avoid paying salaries and all of the associated cost of benefits.

βœ… You also receive 24/7 coverage, so you never miss a call.

05/30/2024

πŸ‘‰ Focus on making your business grow while saving money with 24/7 services. βœ…

βœ”οΈ Let us customize a program that fits your needs perfectly.

βœ”οΈ Get your calls forwarded right to you or have messages recorded and emailed for later.

☎️ Call 888-365-2424 to get started!

05/29/2024

Our bilingual answering and call center services continues to provide the award-winning excellence our clients have come to expect.

βœ… Professionally certified
βœ… 100% U.S. based
βœ… Fluent in English and Spanish

Call us today at 888-365-2424 and let’s discuss how our Bay Area bilingual answering service can assist you with reducing your labor costs.

05/28/2024

πŸ‘‰ So what's the real importance of an ?

βœ… The first impression of your business is crucial to callers. If you get it right, you can have an incredibly successful working relationship and a long-term client.

❓ But what if you get it wrong? What if the phone rings endlessly, a voicemail box is full, or the staff member answering wasn't helpful?

🀝 That's where we come in! And that's only where the benefits begin.

Answering Service CRM Integrations for IT Companies and Why Are They Essential | Direct Line 05/27/2024

IT companies constantly strive to enhance operational efficiency and customer satisfaction. One of the most effective ways to achieve these goals is by seamlessly integrating answering services with Customer Relationship Management (CRM) systems. Learn more πŸ‘‡

Answering Service CRM Integrations for IT Companies and Why Are They Essential | Direct Line CRM Integration Services for IT Companies IT companies constantly strive to enhance operational efficiency and customer satisfaction. One of the most effective ways to achieve these goals is by seamlessly integrating answering services with Customer Relationship Management (CRM) systems. At Direct L...

05/24/2024

πŸ‘‰ The last thing your tenants and prospective ones want is to land in your voicemail.

βœ… At Direct Line, we know that keeping tenants satisfied comes from the responsiveness of their property manager.

βœ… This is why we have been assisting property managers with our customized 24-hour live answering services to facilitate effective communication and deliver exceptional tenant service.

☎️ Call 888-365-2424 to get started!

05/23/2024

πŸ‘‰ Whether you are a small to medium size company or a large corporate enterprise, we’ve got you covered β€” 24/7/365.

πŸ‘‰ Our team of professionally certified call agents have vast experience working with businesses of all sizes and types.

☎️ Call us today at 888-365-2424 to learn more!

05/21/2024

πŸ‘‰ How can an benefit your small business?

Here is how πŸ‘‡

- Call screening
- After hours or weekend call answering
- Handling high volume calls during holidays
- Make sure all calls are answered, and customers get help
- Instant message delivery
- Set basic appointments
- Text and email communication
- Customer service and technical support

05/20/2024

πŸ‘‰ Our in-house IT department can configure integrative monitoring and email alerts to identify conditions such as errors or potential emergencies.

πŸ‘‰ We’ll alert you when specific conditions arise.

πŸ‘‰ These alerts can be communicated to a specific person or group based on triggering data.

πŸ‘‰ If you want to learn more, contact us today at 888-365-2424.

05/16/2024

πŸ‘‰ How can an answering service help eldercare facilities?

βœ… Facilities that support elders have a large workload where everyone has different tasks.

πŸ‘‰ As a result, managing phone calls from patients and their family members can get complicated.

βœ… This is where an answering service such as Direct Line steps in as the perfect way to provide responsive call answering without distracting anyone from their day-to-day responsibilities.

05/15/2024

πŸ‘‰ Features and benefits of implementing an employee reporting hotline:

βœ”οΈ Immediate notification to management team
βœ”οΈ Ensures accurate documentation and compliance
βœ”οΈ Reduces employee disputes
βœ”οΈ Eliminates guess-work
βœ”οΈ Frees up management’s time
βœ”οΈ Reduces work stoppage
βœ”οΈ Streamline attendance monitoring processes

☎️ Interested to know more? Talk to us πŸ“ž 1-888-365-2424

05/14/2024

⏰ Client calls and inquiries for legal representation don’t end at 5 o’clock.

βœ… Rest assured, prospective and existing clients are getting the help they need by connecting with an experienced .

☎️ Call 888-365-2424 to learn more about the best answering service in town.

05/13/2024

πŸ‘‰ Faster service increases your customer satisfaction and reduces the stress placed on your staff.

βœ… Our services are available 24/7/365 where we are available to handle your excess calls whenever you need us.

☎️ 888-365-2424

05/10/2024

πŸ‘‰ What is Secure Interactive Messaging?

βœ”οΈ Secure Interactive Messaging replaces the traditional pager so you can carry one less device.

βœ”οΈ Secure Interactive Messaging is a type of messaging service that keeps information private through a secure messaging platform.

βœ”οΈ Direct Line’s SIM program is ideal for organizations where HIPAA compliance is a necessity or where sensitive data must be delivered in a secure manner to mobile devices.

05/09/2024

Using our real estate answering services, your office will run more efficiently with lower operating costs while providing superior customer service to your clients.βœ…

We've been providing real estate investors, agents, and brokers with our award-winning answering services since 1979. πŸ†

Let us help you as well. 🀝

05/08/2024

πŸ‘‰ At Direct Line, our 100% HIPAA-certified live call agents and virtual receptionists are highly experienced in the medical and eldercare-related fields.

πŸ‘‰ We provide professional assistance without sharing sensitive information.

βœ… Call today to learn more about our award-winning answering services for healthcare organizations and PACE programs.

☎️ 888-365-2424

05/07/2024

πŸ‘‰ One of the best things about working with a professional answering service is the peace of mind you will get from someone answering your calls 24/7.

βœ… So if you are interested in growing your business with the right partner by your side, contact us today!

☎️ Call 888-365-2424!

05/06/2024

πŸ‘‰ Are there any other services besides telephone answering?

βœ… Yes. We offer call forwarding, basic appointment scheduling through Calendly, message taking, and other services that you can include in your answering service.

βœ… All call answering scripts are customizable.

☎️ Interested to know more? Talk to us πŸ“ž 1-888-365-2424

05/02/2024

πŸ‘‰ What is the purpose of an support answering service?

βœ… An IT support answering service can be set up to answer calls, solve issues, and give callers important information on behalf of your company.

βœ… The primary purpose is to offer excellent customer service while freeing up your time so you can allocate your help desk support needs to a professional IT call center.

05/01/2024

πŸ‘‰ Outsourcing your telephone answering service as a small business or startup gives you a lot more time to manage your business.

πŸ‘‰ If you are interested in hiring our leading Bay Area phone answering service for your small business, contact us today at 888-365-2424.

04/30/2024

πŸ‘‰ An after-hours dispatching service can be the start of a wonderful journey that brings you new clients and increases the trust with your existing ones.

βœ… We will answer your phone, take messages and dispatch emergency calls and ensure your day is easier to manage and your productivity is high.

☎️ For more information about it, contact us today - 888-365-2424.

04/29/2024

πŸ‘‰ Can a contractor answering service manage high call volume during peak seasons?

βœ… Yes, we can comfortably handle hundreds of calls per day.

βœ… Whatever your needs are, we can take messages, dispatch emergency calls, and warm patch important calls to you or any other specific person or department.

☎️ Interested to know more? Talk to us πŸ“ž 1-888-365-2424

04/25/2024

πŸ‘‰ There are many ways to benefit from an e-commerce call center service.

βœ… You can rely on live agents to do your order taking, order processing, general telephone answering, after-hours or 24/7 support, help desk, and even live chat support.

βœ… At Direct Line, we work with many e-commerce brands and ensure that every call they receive is handled professionally.

☎️ Interested to know more? Talk to us πŸ“ž 1-888-365-2424

04/24/2024

βœ… With Direct Line your business can be available, every minute throughout the year.

βœ”οΈ Never miss a call β€” especially when you’re not available.

☎️ Interested to know more? Talk to us πŸ“ž 1-888-365-2424

04/23/2024

❌ If your tech department can’t provide immediate live phone support to your clients, you might lose your clients to the competition.

βœ… Our professionally certified call agents will field your first-level support calls by asking callers pertinent questions to determine whether they are experiencing a critical outage and need immediate support.

☎️ 888-365-2424.

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Videos (show all)

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2847 Shattuck Avenue
Berkeley, CA
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