Jose Luis Salon & Boutique
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Comments
Our Welcome Kits feature and direct these new families to a small number of local businesses for the goods, services & professionals that they need to find.
Since our Welcome Kits are exclusive, and we can only accommodate one Hair Salon, I would ask you to kindly let me know if you are interested in being featured in our local Welcome Kits.
It is worthy to note that, according to Dr. Cathy Goodwin in her book “Making the Big Move”, 55% of new residents and families seek out a new Hair Salon within 6 months of their relocation. As such, more than one-half of our Welcome Kit recipients are actively looking for a new Hair Salon.
I would like to schedule a time when you are expecting me so that I may drop off a sample of our "Welcome Kit" and explain the program in greater detail.
Please reply with your availability or call me at your earliest convenience.
For a faster response, or if you prefer, feel free to text me on my cell which is listed in my signature.
Thanks.
Pam Dugdale
(512) 516-9213
[email protected]
Customer service is a JOKE. I have been to salons in LA, San Diego, NYC, Miami, etc and this salon is by far the worst experience I have ever had in my life. The pricing is INSANE and it's your typical "hoity toity" snobbish salon. My best friend passed away this week and all I wanted was to look pretty for her funeral. I fly out tomorrow and I had an appointment today with Abel to put in my extensions. I have microbeads and he is the only stylist who can do them. My first appointment I was booked about a month ago and it was to consult with Abel about them. They ended up telling me that he would not be able to fit me in that day so I could go to Krystal (Chrystal?) instead. I was sort annoyed because the whole reason I wanted to book with Abel was so he could look at my extensions, BUT I let it go and the manager even comped a hair treatment for me the second time I came in. So all was well I guess. Then, i came in for a second time about 2 weeks ago to meet with Abel and let him look at the extensions. He agreed he could do them and he took my old ones out. Everything seemed to be going ok except that their pricing was OUTRAGEOUS for what I got. But still, I let it go as I am new to ATX and didn't know anyone else who could do microbeads.
So this brings me to July 2nd. I stopped in with my mother in law and Abel was not there and I was told I could consult with Krystal (Chrystal?) about potentially toning the extensions out because they were slightly darker than my real hair. I told her I was aware that salons are sometimes uncomfortable with dying or toning extensions they haven't worked with and I was more than willing to sign a waver stating I was ok with it if anything happened. So I did. I then was just asking simple questions on her opinion of toning them and told her that I had it done several times before with my Russian hair that it's all natural and better quality hair than anything they have ever worked with and I could assure her it was safe to tone. She proceeded to get very snippy and even argue with me. I told her that this hair did not have a "film" on it like she kept mentioning. That hotheads hair is CRAP and she needed to just trust me that it was ok to tone. So I left and had the waver signed and thought ok well she was rude BUT it's done, it's over, I'll be in on next Wednesday to get them in and this nightmare will finally be over and I will look good for the trip home to bury my best friend.
This brings me to today. I walk in all excited ready to go. Abel walks out and simply says "I'm sorry but the owner is too afraid to do your extensions. I can't do them. My hands are tied." My jaw dropped. After alllll of the efforts and times I drove in, conversations I had, signed waver, EVERYTHING... THE DAY BEFORE I LEAVE YOU TELL ME NO? I replied, "well if it's just the toner you don't feel comfortable with, that's ok I guess, but can you still just put them in (confused as to why he couldn't do this since he had already established months ago even before I moved here that he COULD install microbeads)?" He said, "no, sorry, my hands are tied. Person (forgot girls name at front desk) said she called you and left a message for you on your phone letting you know we couldn't do it."
NEVER DID I EVER receive a phone call. Why would I be in such shock if I had? UNBELIEVABLE. Shame on you José. Your salon is an ultimate let down and I am going to see that every website, Yelp, anywhere that promotes your salon gets my review. Enough is enough. Terrible customer service! Luckily, I believe everything happens for a reason and I some how managed to find a much more reasonable salon that can get me in last minute tonight before I have to attend a funeral I am dreading.
Shame. Shame. Shame on you. It's really too bad because you have a beautiful store there in the Domain and it's very close to where I live. Also, I was going to talk further to Abel about getting in contact with my lady out of LA for this top of the line natural beautiful hair from Russia. He mentioned he was interested. Nope! I'll be sure to let every one I know how terrible of an experience this was. Even my sweet mother in law was floored by Krystal standing there arguing with me like that. So unprofessional!
Artistic...Team Oriented...Highly Trained professionals providing the ultimate salon experience.
This is what the José Luis Salon has strived for during its rich history, triumphant story, and bright future.
11/29/2022
Hand ties extensions by for
11/26/2022
Celebrate Small Business Saturday with our Annual Gift Card Sale! Purchase a gift card for $125 and we will add $25 as our gift to you! Making it a value of $150! Also, check out our boutique for gift sets, jewelry, Jose Luis makeup, and more! Happy Holidays!
11/23/2022
Leslie will be back with us the week of 11/29. Only a couple of appointments left! Give us a call! Leslie won’t be back until 1/10.
11/18/2022
We currently have ONE full-time stylist position available at our Downtown West Sixth Street location.
Established since 1988, we are currently looking to add to our team.
Benefits include medical, dental, vision, life insurance, and 401K options. Continued education classes with top industry favs, photoshoots, and partnership opportunities, amongst many others. Want to know more? Feel free to visit our website at https://www.joseluissalon.com/.
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11/18/2022
The Perfect Holiday Gift Sets from Oribe. Lux gift boxes designed by Japanese artist Available at our 6th street and Domain Northside locations while supplies last.
11/10/2022
We are currently hiring two full-time stylists at our Downtown West Sixth Street location.
Established since 1988, we are currently looking to add to our team.
Benefits include medical, dental, vision, life insurance, and 401K options. Continued education classes with top industry favs, photoshoots, and partnership opportunities, amongst many others. Want to know more? Feel free to visit our website at https://www.joseluissalon.com/.
10/22/2022
Ultra Blonde!
10/18/2022
We Love Our Awesome Guests! Added some spice for fall. .4717
10/07/2022
Color Correction Transformation. Swipe for before….
10/03/2022
Beyond Blonde! …swipe for before. Beautiful work by .by.sofi
10/01/2022
Spicy! Beautiful cut and gloss.
09/29/2022
Strike a Pose…. Hair and makeup by our talented staff Teresa Romero ( hair ) Sarah Contey ( makeup ) Leticia Tapia ( makeup ). Photo by
09/29/2022
Strike a Pose.. Hair:Teresa Romero Makeup by : Leticia Tapia And. Sarah Contey
09/24/2022
Congrats to Sarah and Lindsey on becoming Masters Color experts! A huge accomplishment !
09/23/2022
Beyond Blonde!
09/20/2022
Brightened up this Beauty..
09/19/2022
Drastic change! Swipe for before.
09/13/2022
Some male model looks. NYFW.
09/13/2022
NYFW…a little more of our models from Fashion Week.
09/09/2022
Excited to be working with some great people this week .uae Great group and some great shows to do.
09/09/2022
Dry Texturizing Spray, for the model off-duty look.
09/06/2022
Love it!
09/04/2022
Red Hot! Lizz is working her majic at our location.
09/02/2022
More beautiful work by Kira.
09/02/2022
Repost from
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That hair. Those eyes. Those lips…
Entries open for Avant Guard Hairstylist of the Year for the 2022 Southwest Hairstyling Awards… let’s see it.
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Hair-
Hair Support-
MUP-
Photography-
Model-
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Entires open for the 2022 .
We will celebrate in November as a part of , hope to see you there.
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Entry deadline for all categories has been extended to October 16, 2022.
Be sure to review the Criteria for Submissions.
Link in bio.
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Email your entries directly to [email protected]
:
SouthwestHairstylingAwards.com
DenverFashionWeek.com
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CO WY CA NV UT AZ NM OK TX
:
- Co-founder, HAUSA
- founder, SEHA
- founder, NWHA
- founder, MWHA
- director, SWHA
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08/30/2022
What a beautiful blend! Color by
08/26/2022
Hair and Makeup by the team. photography.
08/23/2022
Calling all donors! Blood drive Austin TX
08/14/2022
Sunday Funday.
08/14/2022
Twinning!
08/12/2022
Congrats to on Another Award Nomination!
08/06/2022
She couldn’t wait for Pumpkin Spice! New color for Isabel.
08/05/2022
A Little Glam for Friday.
07/30/2022
Another brilliant blonde ! Way to go Cass !
07/23/2022
We love our client selfies! Thanks to stylist Mike Jones at our location and the gorgeous
07/18/2022
had the pleasure of doing hair for the awesome for
07/18/2022
Jose and the talented working together this weekend. He’s the best!
07/18/2022
live Hair by These ladies are the best!
07/17/2022
Makeup by Leticia for Lived-in Precision Cut. Published in Bangstyle magazine.
07/15/2022
Another beautiful blonde by Cat! #
04/06/2018
Bridal Coming Soon | Book Online | Frequent Blowdryer | Open Sundays
Bridal Coming Soon | Book Online | Frequent Blowdryer | Open Sundays -
Bridal Coming Soon | Book Online | Frequent Blowdryer | Open Sundays
03/09/2018
Jose Luis Salon & Boutique now takes appointments on their Page.
Jose Luis Salon & Boutique now takes appointments on their Page.
Book Online | Frequent Blowdryer | Open Sundays
Book Online | Frequent Blowdryer | Open Sundays -
01/29/2018
JL Blowout Program, Online Booking and more!
JL Blowout Program, Online Booking and more! -
11/08/2017
Rescheduled: Jose Luis X Liza Beth Jewelry Trunk Show
Rescheduled: Jose Luis X Liza Beth Jewelry Trunk Show -
08/12/2017
Jose is now available on Saturdays!
Sidewalk Sale at Jose Luis Domain Northside!
07/31/2017
Sidewalk Sale at Jose Luis Domain Northside!
What's Happening at Jose Luis!
07/24/2017
What's Happening at Jose Luis!
What's Happening at Jose Luis!
02/03/2017
Category
Telephone
Website
Address
3100 Esperanza Crossing Ste 124
Austin, TX
78758
Opening Hours
| Monday | 9am - 8pm |
| Tuesday | 9am - 8pm |
| Wednesday | 9am - 8pm |
| Thursday | 9am - 8pm |
| Friday | 9am - 8pm |
| Saturday | 9am - 8pm |
| Sunday | 12pm - 6pm |
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