Pella Windows and Doors - Austin
Nearby home improvement businesses
Burnet Road
Burnet Road
Longhorn Boulevard
N Lamar Boulevard
United Drive
Nearby interior services
Saunders Lane
Saunders Lane
Burnet Road
Longhorn Boulevard
Research Boulevard
Nearby furniture stores
Burnet Road
78757
Mccann Drive/Booth
Research Boulevard
Nearby contractors
Burnet Road
Waterford Centre Boulevard
Longhorn Boulevard
Comments
Did you have an unexpected amount of bulk pickup or a ton of junk in your space due to suspended schedule since covid-19? We know you want to get your property cleared out as soon as possible. Let us help reduce your stress and loss of income by doing the work for you. We’ll haul it away, allowing you to operate business with ease in record time.
Call Now: (512) 373-5668 or
email [email protected]
I will talk here about 2 aspects that I rate as "Bad" and "Lousy"
1. Quality (Bad) - While the quality of the windows looks very good (so far, it has been 2 months since the install), the way the installation and demolition was handled and completed was terrible. Pella hires contractors to do the demo and install, and I was told I was getting the BEST demo/install team. As can be seen in the picture below, after completion my living room picture window wall has a "warped" look that appeared immediately after window installation and the wall was completed. The explanation I was given by the contractor - "the wall was leaning since construction". The left side of the window, however, is perfectly flush and smooth. The Pella Install Manager - Mike Carvajal, came a week after work completion, and re-iterated the same exact thing. Pella's explanation to this error made by the contractors they used is, simply, the wall was bent. When I asked them why this was not made clear to us earlier, before project start, they simply lied to us saying that "this was informed to you before project start". Quoting Mike's words, " I have determined that this is a structural and preexisting condition. I am willing to provide you with contact information for contractors In your area that may be able to handle this type of repair for you." Repair? What repair??? The job was done bad! Two lies were told after the warp in the wall was pointed out to us: #1 - Our installer made it clear to you prior to the work beginning that you had issues with your wall. #2 - Acc. to Pella this was a "structural" issue that would have to be "repaired" so it could not be part of the contract. I challenge them to provide me with a 3rd party, unbiased view saying that the warp in the wall is a structural issue.
2. Professionalism (Lousy) - Pella does a great job upfront in giving you the estimates, date of project start, etc. The moment you tell them something is wrong with the project, their immediate reaction is how to put the blame on the customer. The Pella Austin Manager, Anthony Marino, is just a sweet talker with zero accountability. We told him we weren't satisfied that our bedroom windows were opening in the opposite direction and that wasn't our intention. To their credit, they had the right windows per the contract, so we were looking at an option to rectify this aesthetic error. He made false promises, "we want to make sure you're completely happy", "we would be OK loosing some money over giving you new windows". His final solution/offer: replace 1 window for $500. And according to Pella this was a "discounted" offer!
All said and done, 2 months in, our windows look nice but the way this project was handled was extremely poor in terms of the demo/installation/rebuilding quality of work and customer support they provide DURING and AFTER project completion. Maybe Pella projects in other locations have a better track record, but after my experience I would never recommend Pella Austin to anyone.
Pella Windows & Doors of Austin provides new and replacement windows and doors to Austin-area homeowners. We invite Central...
The recently updated showroom is open Monday through Saturday and showcases our classic product lines and newest features. We invite Central Texas residents to simply stop in to experience the Pella difference. Learn more about the energy-efficient options available to you in our wood, vinyl and fiberglass product lines. Our durable Pella® Impervia® fiberglass line, available in a trendy black fin
07/24/2023
Destress and chill in a room full of windows—we know what you need to stay cool during this heat wave. Book an appointment to discuss how we can make your space your own! http://bit.ly/3fup5mZ
07/20/2023
We start off our quarterly meeting with a fun ice breaker and this time it was Jeopardy! 💥
We love to have the team all together to discuss how we can improve and make Pella Austin the best!!
In this heat an ice cream truck is the perfect treat after a meeting..🍦
07/17/2023
Pella windows can dramatically improve the beauty of your home – inside and out. Wood, fiberglass and vinyl windows are available in a range of interior and exterior finishes to coordinate with your style and the style of your home. http://bit.ly/3fup5mZ
07/13/2023
Whether you live in a bustling big city or on a farm, miles away from your nearest neighbor, your windows and doors can help block out the noises that bother you.
07/11/2023
Pella windows are known for three things:
1. The Strongest Material for Windows
2.Won't Dent, Bend or Break
3.Heavy-Duty, Powder-Coat Finish
Ready for new windows? Book your appointment today... http://bit.ly/3fup5mZ
07/05/2023
New Built Home in Spicewood Gets Black Windows and Doors!
Our team at Pella of Austin was excited to be part of this project. The homeowners opted for customized windows and doors with a black interior and exterior color to create a bold contrast on their home. http://bit.ly/3fup5mZ
07/03/2023
We will be closed Tuesday the 4th but we are open today! Stop by the showroom or call 512-339-6601 if you have any questions.
Farmhouse vibes! Our team installed lifestyle clad wood black windows and doors to match the grey exterior of this fantastic house. Link in bio!
Pella Windows and Doors - Austin Pella Windows & Doors of Austin provides new and replacement windows and doors to Austin-area homeowners. The recently updated showroom is open Monday through Saturday and showcases our classic product lines and newest features. We invite Central...
06/26/2023
We are having our final windows and doors warehouse sale Friday the 30th! Don't miss the opportunity to purchase high-quality windows and doors for a low cost! RSVP: https://conta.cc/3XhwTuq
Time:8am-12pm
Location: 9517 McNeil RD. Austin TX 78758
06/21/2023
Pella’s extremely durable fiberglass material is the strongest material for windows. Engineered to be long-lasting, Pella’s fiberglass windows hold strong against dents, bends and breaks, without holding back on style.
06/15/2023
French doors are made of high-quality, energy-efficient materials that keep your home comfortable in the summer and save you money on heating and cooling bills.
06/13/2023
Explore our collection of windows and find the perfect fit for your home. Our window styles are timeless and beautiful but are also energy efficient and easy to operate. http://bit.ly/3fup5mZ
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06/07/2023
Need a reason to upgrade your windows and doors? They can help reduce noise pollution and make it easier to sleep.
06/05/2023
Efficient windows and doors from Pella can reduce your utility bill and add comfort to your home. We’ve designed our products to deliver exceptional energy efficiency for savings and home comfort year-round. Schedule an appointment today! http://bit.ly/3fup5mZ
05/30/2023
Let us help you save energy and money with our Efficient Windows and Doors. With the lowest U-Factor, best window and door insulation, and dimensional glass options, we can help you make your home more comfortable while keeping your utility bills low. Schedule a FREE consultation today: http://bit.ly/3fup5mZ
05/26/2023
We will be closed on Monday the 29th of May, but if you would like to stop by the showroom this weekend, we will be open on Saturday from 10am- 2pm!
What a fun project! Thank you, Uchi for allowing us to film the installation of your new Pella windows.
05/22/2023
Casement windows can be used in any style home. The sleek window frame can bring a modern feel with an unobstructed, large pane of glass. If traditional is more your style, adding a grille pattern can offer timeless design interest by dividing the light that enters a room.
05/18/2023
We love the subtle elegance of this arch window in the living room. A custom shape window with simple grilles is the perfect way to dress up this space in an understated way. The natural light makes this living room feel bright and airy.
05/10/2023
Determining the “wow” factor when balancing black and white takes an artful eye and experienced craftsmanship. Ready to replace your old windows with new ones? https://bit.ly/3T9ACrV
05/08/2023
Look at that transformation! Are you ready to replace your door? Book a FREE in-house appointment today and review all the different door selections. Link in bio!
05/02/2023
This kitchen gives off the best combination of and modern. ceiling beams and the center island bring warm, natural beauty while sleek black offer moody contemporary vibes. Simple grille patterns on these kitchen windows tie it all together.
04/27/2023
Our Sliding patio doors are easy to use and offer a contemporary look. These patio doors also provide lots of glass space, which enables natural light to brighten up the home!
04/19/2023
We deliver tailor-made solutions and intentional innovations to achieve your unique vision without concessions. From simple yet sophisticated style to historical detailing, anything less simply won’t do.
04/17/2023
We love before and after shots and this is one of our favorites!
From white grid windows to black vinyl picture windows!
04/06/2023
With the chaos of the outside world, our homes call us to find ways to create peace and serenity. The contemporary Pella neutral design has a calming effect with light colors and natural textures to help create an airy space that is both sophisticated and relaxed.
04/04/2023
Modern design is about more than just aesthetics. It’s about embracing what makes us different and creating spaces that encourage connection and optimism.
Schedule a Free Consultation to find windows and doors for your home. https://bit.ly/3fup5mZ
03/29/2023
To deliver a pure, contemporary design, we pay attention to every detail. Our contemporary Pella Reserve windows feature expansive glass, sleek minimal profiles, and through-stile construction to complete your design vision.
03/27/2023
The Pella Austin team of experienced installation professionals has been certified and trained to install Pella windows.
They strive to deliver a no-mess, no-guess window replacement installation experience, always maintaining the utmost respect for your home and your project’s objectives.
03/20/2023
Want an opening that’s elegant, sleek, and easy to use? Folding glass doors are the answer. These doors comprise three or more panels connected with hinges to fold open and closed. When bifold patio doors are closed, they create the look of a glass wall. In-swing panels can be folded and stacked neatly indoors, while out-swing doors stack toward the outdoors when opened to create a larger opening. They close flat for a seamless look.
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03/13/2023
Each window in our Lifestyle Series offers exceptional energy efficiency and noise reduction. With their full-frame design, these premium windows are built to last. http://bit.ly/3T9ACrV
03/06/2023
A Pella casement window is hinged on one side and swings outward to the left or right. It easily opens and closes with a crank that folds away when not in use or an Easy-Slide Operator that uses the same simple motion as dimming the lights with a dimmer switch.
Is your open-window season drawing to a close? Try these tips to properly clean and prepare windows for colder weather.
02/28/2023
Make Summer Efficient With Pella Windows! We can't wait for the summer months, and there is no better time to prepare your home for the season than right now. In addition to maximizing energy efficiency and reducing your use of air conditioning, Pella will help you enjoy a safe, comfortable and secure home that's built to last a lifetime.
02/24/2023
Our proprietary fiberglass is superior in strength to wood, vinyl, and aluminum. The impact resistance of Pella fiberglass is 100x more superior than the other materials.
Get the ultimate in with our Integrated . Built into the frame, the appear when you need them and roll away when you don’t. No separate storage—simply let them disappear out of sight.
02/20/2023
Your home is unique, so why shouldn’t your windows be as well? We offer a wide selection of unique window shapes and sizes, coupled with distinct hardware and grille profiles, to create personalized windows that are perfectly suited to your living space.
Find the perfect complement to your home with beautiful replacement windows and exterior doors from Pella. Start with a free, no-obligation quote and fall in love with your home all over again. http://bit.ly/3fup5mZ
02/08/2023
Pella picture windows are a stunning way to bring in light and warmth to your home. They are the perfect choice for rooms with tall ceilings and can be placed on the wall or overhead so that you can open them from the bottom. With a variety of beautiful styles and finishes to choose from, Pella is ideal for floor-to-ceiling designs.
02/06/2023
Now is the time to take another look at how Pella can help improve your climate control everyday. Our special mid-winter offer of 50% OFF Qualifying Installations or No Payments, No Interest for 24 Months PLUS An Extra $500 OFF Your Project ends February 25! Message us for more info!
Click here to claim your Sponsored Listing.
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Telephone
Address
9222 Burnet Road, Suite 106
Austin, TX
78758
Opening Hours
| Monday | 8am - 5pm |
| Tuesday | 8am - 5pm |
| Wednesday | 8am - 5pm |
| Thursday | 8am - 5pm |
| Friday | 8am - 5pm |
| Saturday | 10am - 2pm |
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