National Water and Sewerage Corporation

Water supply to the following areas has been closed off to allow for emergency works.

Affected areas:
Lweza, Katale, Seguku, Busabala road, Nyanama,
Nalumunye, Bunamwaya, Ngobe, Kisugula, Nalumunye, Katale-Bukwenda, Serengeti, and surrounding areas.

Bandwe, Mugongo, Kazinga, Kinaawa, Kasenge, Nakirama, parts of Magwa Mpangala, Kikajjo and surrounding areas.

Budo Hill, Nakasozi, Nagalabi, Kimbejja, parts of Magwa Mpangala, Nabbingo, Ttega, Kakungube, Kisozi, Bataka and the surrounding areas.

Namagoma, Nakitokolo, Kitemu, Kivu, Nsangi, Kateleke, Buwali, Kigwanywa, and the surrounding areas.

All inconveniences are highly regretted. (ECT: 3HRS)

Supply Update:

Supply to our dear customers in Lweza, Katale, Seguku, Busabala roadd, Nyanama, Nalumunye, Bunamwaya, Ngobe, Kisugula, Nalumunye booster, Katale-Bukwenda, Serengeti, Bandwe booster service area (Bandwe, Mugongo, Kazinga, Kinaawa, Kasenge, Nakirama, parts of Magwa Mpangala, Kikajjo), Buddo booster service area (Budo hill, Nakasozi, Nagalabi, Kimbejja, parts of Magwa Mpangala, Nabbingo, Ttega, Kakungube, Kisozi & Bataka), Namagoma, Nakitokolo, Kitemu, Kivu, Nsangi, Kateleke, Buwali & Kigwanywa) and the surrounding areas experiencing low pressure and no water situations has temporarily been interrupted to enable repairs on a damaged DN700 transmission main. All inconveniences caused are highly regretted.

EDT: 3 hours.

Hellos good people, seen a a leak, burst or sewer overflow in your area code?
Holla at the waterman, we are here to serve.

Good morning! Happy day! Looking forward to seeing who answers best! 😃

*Which African country was formerly known as Abyssinia?*

TIP:

Collect Rainwater: Set up a rain barrel to catch rainwater from your roof. You can use this collected water to water your plants, garden, or even for non-potable indoor uses like flushing toilets.

“Just one small positive thought in the morning can change your whole day.” — Dalai Lama

The team wishes you a happy and positive Sunday!

Supply Update:

Our sincere apologies to our dear customers in Mityana Municipality business centre, Busimbi, Nakaseta, Naama, Kigalama, Myanzi, Magoma and the surrounding areas experiencing low pressure and no water situations. Supply has temporarily been interrupted to enable repairs on a damaged transmission main. Our team is on ground working around the clock to ensure restoration of your supply as soon as possible. EDT 7hours.

Good morning! It’s Fridaaay! 😃😃 Tugoinge wa? Let’s start the day with another to set the tone for a fun filled weekend.
We remain committed to serving you 24/7 so don’t hesitate to reach out to us for assistance.

Ongoing: We are laying water mains to boost water supply to Naggalabi, upper areas of kimbejja, Nakasozi, king's college Buddo and the surrounding areas.

This is part of ongoing works to improve water supply in various parts of the city.

TIP
If you're considering landscaping, choose plants that are native to your region. They're adapted to local conditions and require less water.

Greetings from the land of 😁 Happy Tuesday! 😃It’s time for another We hope that you are all ready!! Let’s goooo! 😃😃😃

What word in the English language is always spelled incorrectly?

Happy Friday!!! 😃 The team is more than thrilled to usher you into the weekend by bringing you another !

Water remains the most amazing and versatile resource and we at remain committed to serving you 🤗 Do not hesitate to reach out and let us know how we can assist 💪🏾🙏🏾

PHOTO: The Inner Murchison bay covered by an algae blanket this morning.

Our water quality experts treat this water according to WHO drinking water standards, we use power/fuel to pump it clean and safe, maintain the system etc.

Paying bills helps us keep the taps running

Throwback to 1972 Remember when the first NWSC pumps were switched on to provide clean and safe water to the people of Uganda. NWSC has come a long way since then, but there's still more work to be done. Let's continue striving for a cleaner and healthier future.

Supply Update:

Apologies to our dear customers in Ntinda, Matugga, Luteete and the surrounding areas experiencing low pressure and no water situations, Supply has temporarily been interrupted due to a technical glitch our Namugongo booster. All is being done to restore Supply in the shortest time possible.

Good morning! Its Tuesday which means is geared up with another trivia question to tickle our brains small, small! 😁

Before Mt. Everest was discovered, what was the highest mountain in the world?

Patiently awaiting your answers! 😃

💧 Tip of the Week:

Conserve water at home by fixing leaky faucets promptly. A small drip can waste liters of water over time. Let's all do our part to save this precious resource!

Tip:
🌧️ Did you know that collecting rainwater can help you significantly cut down on your water bills? By using harvested rainwater for activities like watering your garden or flushing toilets, you'll see a noticeable reduction in your monthly expenses. It's a win-win for your wallet and the planet!

🌊 Did you know? Clean water is essential for a healthy life. At NWSC, we're dedicated to ensuring safe and accessible water for all. Learn more about our initiatives and how you can contribute to a cleaner future. .

Emergency Works at Ggaba Water Works

The Management of National Water and Sewerage Corporation (NWSC), Kampala Water regrets to inform its valued customers and the general public that there will be interruptions in water supply tomorrow Saturday 12th August, 2023 from 7pm to 5am.

This is to allow a team of specialist engineers undertake emergency works along the Ggaba-Muyenga bulk water transmission main.

Affected areas:
Muyenga, parts of Kampala CDB, Kireka, parts of Bweyogerere, Nakawa, parts of Mbuya, parts of Banda, Kyambogo, Kinawataka, Rubaga, Nansana, Namirembe, parts of Kanyanya, Namungona, Kamwokya, Mulago, Bwaise and the surrounding areas.

The works are estimated to last 11 hours.

Customers are therefore advised to store enough water and use it sparingly as we work.

All inconveniences are highly regretted.

Good morning! It’s time for another 😃😃😃

Did you know that a newborn baby is 78 percent water? Adults are 55-60 percent water. Water is involved in just about everything our body does. It’s a big part of the blood that brings nutrients to all our cells.

Be sure to drink your water today! 😃

Supply Update.
Supply to CMI, Parts of Solent Avenue, Ismail Road, Mbuya Hill and the surrounding areas experiencing low pressure and no water situations has been temporarily interrupted to enable repairs on a damaged transmission main. Our team is working around the clock to ensure restoration of supply as soon as possible.

🌱 Sustainability Sunday 🌿:
Adopt eco-friendly practices like rainwater harvesting and using greywater for irrigation to reduce water wastage. Let's take small steps towards a greener future!

Happy Tuesday! This morning, we have entrusted to present you with the Trivia question of the week. Let’s test your knowledge! 😃

What percentage of the Earth's surface is covered with water?

Ongoing
We are laying a 20Km water mains extension from the new Nsumba tanks to serve Katosi landing site, Kisoga Town and the surrounding areas.

This is part of ongoing works to improve access to clean water in Kampala Metropolitan Service Area.

Every Drop Counts:

Do you close the tap while brushing your teeth? If not,start today and save up to 1000 litres a month. This will significantly reduce your water bills and expenditure during this period.

🚰 Water Tip of the Week:
As we go about our daily routines, let's remember the importance of conserving water. Small actions can make a big difference! Turn off the tap while brushing your teeth, fix any leaks promptly, and consider using a bucket instead of a hose when washing your car. Together, we can preserve this precious resource for future generations! 🌍♻️

📢 Fun Fact Friday!

💡 Did you know that water covers about 71% of the Earth's surface, but less than 1% is accessible freshwater? Let's use it wisely and responsibly!

🏆 Customer Spotlight!
🤩 We are proud to serve Ugandans and ensuring access to safe and clean water. Thank you for being a part of our journey towards a better tomorrow!

Emergency Works at Ggaba Water Works

The Management of National Water and Sewerage Corporation (NWSC), Kampala Water regrets to inform its valued customers and the general public that there will be interruptions in water supply tomorrow Thursday 3rd August, 2023 from 6am to Friday 4th August, 7am.

This is to allow a team of specialist engineers undertake emergency works at Ggaba 1 water treatment plant.

Affected areas:
Lweza, Katale, Seguku, Busabala rd, Nyanama,
Nalumunye, Bunamwaya, Ngobe, Kisugula, Bukwenda, Serengeti, Bandwe, Mugongo, Kazinga, Kinaawa, Kasenge, Nakirama, Magwa, Kikajjo, Budo hill, Nakasozi, Nagalabi, Kimbejja, Nabbingo, Ttega, Kakungube, Kisozi, Namagoma, Nakitokolo, Kitemu, Kivu, Nsangi, Kateleke, Buwali, Kigwanywa and the surrounding areas.

The works are estimated to last 24hrs.

Customers are therefore advised to store enough water and use it sparingly as we work.

All inconveniences are highly regretted.

🚰 Tip!

🛠️ Learn how to detect water leaks at home and take action promptly. Remember, small leaks can lead to big problems.

Emergency Works at Ggaba Water Works

The Management of National Water and Sewerage Corporation (NWSC), Kampala Water regrets to inform its valued customers and the general public that there will be interruptions in water supply tomorrow 2nd August, 2023 from 6am to Thursday 3rd August, 7am.

This is to allow a team of specialist engineers undertake emergency works at Ggaba 1 water treatment plant.

Affected areas:
Lweza, Katale, Seguku, Busabala rd, Nyanama,
Nalumunye, Bunamwaya, Ngobe, Kisugula, Bukwenda, Serengeti, Bandwe, Mugongo, Kazinga, Kinaawa, Kasenge, Nakirama, Magwa, Kikajjo, Budo hill, Nakasozi, Nagalabi, Kimbejja, Nabbingo, Ttega, Kakungube, Kisozi, Namagoma, Nakitokolo, Kitemu, Kivu, Nsangi, Kateleke, Buwali, Kigwanywa and the surrounding areas.

The works are estimated to last 24hrs.

Customers are therefore advised to store enough water and use it sparingly as we work.

All inconveniences are highly regretted.

Ongoing;
In a bid to improve service quality across all our areas of operation.

NWSC MD Dr. Eng Silver Mugisha is coaching/mentoring team leaders on the "Next utility management principles" for excellent service delivery in Uganda.

"We cannot use the skills and knowledge of yesterday to solve the emerging customer concerns of today. We need to unlearn and acquire new skills for improved service quality.

To do this, we must speak the same service language, drive in the same service vehicle, and subsequently arrive at the same location, with the same purpose of delighting our customers."

The coaching and mentoring sessions will greatly improve service quality, improve customer service and subsequently deliver customer delight to our valued customers

Emergency Works at Ggaba Water Works
Tuesday 1st August, 2023

The Management of National Water and Sewerage Corporation (NWSC), Kampala Water regrets to inform its valued customers and the general public that there will be interruptions in water supply tomorrow 2nd August, 2023 from 6am to Wednesday 3rd August, 7am.

This is to allow a team of specialist engineers undertake emergency works at Ggaba 1 water treatment plant.

Affected areas:
Lweza, Katale, Seguku, Busabala rd, Nyanama,
Nalumunye, Bunamwaya, Ngobe, Kisugula, Bukwenda, Serengeti, Bandwe, Mugongo, Kazinga, Kinaawa, Kasenge, Nakirama, Magwa, Kikajjo, Budo hill, Nakasozi, Nagalabi, Kimbejja, Nabbingo, Ttega, Kakungube, Kisozi, Namagoma, Nakitokolo, Kitemu, Kivu, Nsangi, Kateleke, Buwali, Kigwanywa and the surrounding areas.

The works are estimated to last 24hrs.

Customers are therefore advised to store enough water and use it sparingly as we work.

All inconveniences are highly regretted.


For more information, call our toll free numbers; 0800200977/0800300977
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Web Chat; nwsc.co.ug

Supply Update.

Supply to our customers in Kyabuginbi Town Council and the surrounding areas experiencing low pressure and no water situations has been temporarily interrupted to enable repairs on a damaged 4 inch distribution line in Nyakatooma. Our team is on ground working around the clock to ensure restoration of your supply as soon as possible. All inconveniences caused are highly regretted.

Happy 30th Coronation Anniversary

Tukuyoozayooza Ayi Ssabasajja Kabaka Ronald Muwenda Mutebi.

Wangaala Ayi Ssabaasajja, Maaso Moggi

Supply Update:

Supply to parts along Jinja road, Kayunga Road, Mbalala and the surrounding areas experiencing low pressure and no water situations has temporarily been interrupted to enable repairs on a damaged DN150 transmission main along Jinja road near Resort Hotel. Our team is working around the clock to ensure restoration of your supply as soon as possible. All inconveniences caused are highly regretted.