EL AL

This week, we inaugurated the new in-flight catering facility of Tamam, part of the EL AL Group - one of the most advanced facilities in the world and the largest of its kind in kosher airline catering.

The new facility, nearly twice the size of the previous one, will enable the production of up to approximately 50,000 meals per day, almost double the previous production capacity.

We continue to invest in enhancing the travel experience, with the understanding that every detail is part of the overall journey. The new facility will allow us to expand the variety of meals served onboard, further improve product quality, and elevate the culinary standard for EL AL passengers.

The transition to full operations at the new facility will take place gradually over the coming months.

Behind every meal served onboard are dedicated people, advanced technologies, and careful attention to the smallest details - all to continue providing a thoughtful and high-quality service experience at 30,000 feet.

Not actors.
The people featured in our commercials are real members of our cabin and flight crew.

They’re the ones who welcome you before takeoff, care for you at 30,000 feet, and help bring you home.
Each with their own story, dreams, favorite destinations, and a genuine passion for what they do.

Meet some of them:

Sharon Levy, 56, Boeing 787/777 Captain for the past 26 years.
From a young age, he knew he wanted to fly. He loves the variety that comes with the profession, the people he meets along the way, and what he calls “the office with the most beautiful view in the world.” His favorite destination is Los Angeles.

Eldad Golub, 34, Senior Flight Attendant for the past 5 years.
His connection with people and his desire to turn every flight into a memorable experience are what led him to the profession. For him, service and attention to detail are part of a daily mission. His favorite destination is Tokyo.

Yaara Sobol, 23, Flight Attendant for the past year and a half.
Her dream of becoming a flight attendant began in childhood, inspired by her older sister. Beyond flying, she also creates lifestyle and travel content. Her favorite destination is New York.

Eran Carasso, 53, Senior Flight Attendant for the past 3.5 years.
For him, the job is first and foremost about human connection. He loves meeting new people, helping others, and being there for passengers throughout their journey. Between flights, he is also involved in educational work with Yad Vashem and leads educational trips to Poland. His favorite destination is Boston.

Dana, 24, Flight Attendant for the past two and a half years.
She entered the world of aviation thanks to friends who were already working at the company, and quickly fell in love with the profession herself. Her favorite destination is New York.

After more than a decade, we are returning to South America and launching a non-stop flight to Buenos Aires, Argentina.

We will operate two weekly flights using our new and advanced Dreamliner aircraft, featuring three classes of service - Economy, Premium, and Business. Flight duration is expected to be approximately 16.5 hours outbound from Israel and 15.5 hours on the return. Ticket sales for this route are expected to open during the month of May.

Through our codeshare partner Aerolíneas Argentinas, as well as additional partnerships, we will offer onward flights to gateways across the continent from Buenos Aires, alongside connections to other destinations in South America via a variety of European gateways.

This is a significant step in strengthening the connection between Israel and South America, particularly with the Jewish community in Argentina, which is the fifth largest in the world and currently the largest without direct flights to Israel.

Daylight Saving Time update – please note that during the night between Thursday (March 26) and Friday (March 27), Israel will switch to Daylight Saving Time. At 02:00 AM, the clock will move forward to 03:00 AM.

• Flight LY0541 to Athens departs at 00:50 – Winter Time.
• Flight LY1627 to Newark departs at 03:05 – Daylight Saving Time.
• Flight LY1317 to Miami departs at 04:40 – Daylight Saving Time.
• Flight LY1309 to New York departs at 05:40 – Daylight Saving Time.

Due to the security situation and in accordance with the guidelines of the relevant authorities, flight operations are currently running on a reduced schedule and changes to flight times may occur. We recommend checking for updates close to your departure time on the EL AL website or mobile app.

Check-in counters open approximately 2.5 hours before departure. Please make sure to verify your updated departure time via Manage My Booking.

Following the Ministry of Transportation’s announcement regarding a significant reduction in the number of passengers departing Israel, as well as a reduction in takeoffs and landings, EL AL is currently examining the full operational and safety implications of the new framework.

The airline is working to define a reduced operational structure that will enable the continuation of essential activity to maintain the air bridge to and from Israel. EL AL will provide updates throughout the day regarding how it will operate. As always, EL AL will do everything required, within the existing limitations, to remain the air bridge for Israelis in Israel and around the world.

At the same time, EL AL calls for the opening of Ramon Airport as a complementary alternative to Ben-Gurion Airport, in order to maintain aviation activity and support the needs of the traveling public.

We announce that, due to the restrictions on operations at Ben Gurion Airport and in accordance with the guidelines of the Home Front Command, flights scheduled to operate between March 21 and March 27 to the destinations listed below are canceled.

Tbilisi, Budapest, Zurich, Barcelona, Belgrade, Berlin, Boston, Batumi, Fort Lauderdale, Frankfurt, Heraklion, Krakow, Larnaca, London Luton, Lyon, Marseille, Bucharest, Paphos, Prague, Chisinau, Thessaloniki, Sofia, Salzburg, Podgorica, Tirana, Tivat, Venice, Vienna.

Additional updates regarding destinations not listed in this announcement will be provided based on developments and the instructions of the official authorities.

At this stage, due to current restrictions, we are unable to offer alternative flights for customers whose flights have been canceled.

We are offering a full refund or a credit voucher for future EL AL travel.

We continue to operate under strict limitations, with passenger safety and security as our highest priority.

Photo Credit: Ido Luzon

Due to the state of emergency, EL AL and Sundor flights that were part of the regular flight schedule prior to the start of Operation Roaring Lion, and were scheduled to depart up to and including March 14, 2026, are canceled. The corresponding return flights are also canceled.

We contacted all passengers via a WhatsApp message and offered them the option to be rebooked on an alternative flight. Passengers who replied that they wish to be rebooked are being assisted accordingly.

Passengers who did not confirm that they wish to be rebooked will not be assigned to an alternative flight. They may receive a credit voucher for future use or a refund, in accordance with the law and company policy, at the following link:
https://elalisrael.info/3Oyeyci

For rights under the Aviation Services Law:
https://elalisrael.info/4rExu7F

The operation of flights is subject to regulatory approvals and to guidance from the security and aviation authorities, which is updated from time to time, and therefore cannot be guaranteed. For passengers departing from Israel, we cannot ensure that the return flight will indeed operate.

Photo Credit: David Daniel

We are publishing a special fare list for the recovery flights we are operating to Israel from more than 20 gateways, after completing the rebooking of most of our customers whose flights were canceled (approximately 38,000 passengers) from the 22 designated gateways.

The fare list was set as part of our commitment to bring Israelis home while ensuring that the fares remain the lowest recovery flight fares in Israel in the coming period. Each gateway will be sold at a single flat fare for all available seats on the aircraft. Full pricing details are available on our website, and tickets are now open for purchase on our website and through travel agents. Due to the high demand, sales are being opened gradually.

Examples of fares for flights to Tel Aviv:

Larnaca–Tel Aviv for 99 USD
Athens–Tel Aviv for 149 USD
Rome–Tel Aviv for 199 USD
Paris–Tel Aviv for 299 USD
Bangkok–Tel Aviv for 599 USD
New York–Tel Aviv for 699 USD

Please note that sales are opening gradually, in line with the priority given to rebooking our customers whose flights were canceled.

Additionally, we will add recovery flights from Tokyo, bringing the total number of recovery flight gateways we operate to 23.

We have completed assigning all customers whose flights were canceled to recovery flights to Israel operating from 22 gateways.

Customers who have not yet received a text message with their updated flight details are asked to check the current status of their flight through Manage My Booking on our website or app.

If, due to a technical issue, a customer still does not see an assigned flight, they are invited to contact us via the dedicated WhatsApp line at +972-3-9771111.

With the completion of the assignment process for all customers whose flights were canceled, we are expected to open the recovery flights to Israel for sale to the general public soon. Flight prices will be published tomorrow.

We continue to work around the clock to bring our customers back to Israel. Our commitment to our customers guides every decision and every action we take.

Real-time updates are published continuously on our website and on our social media accounts:
https://www.elal.com/eng/about-elal/news/recent-updates