Resourcery

LET RESOURCERY TAKE THE BURDEN OFF YOU!

As a reputable and leading IT systems integrator, Resourcery understands the connection between IT Infrastructures and the business strategy employed by an organization.

We assist organizations in developing and executing technology-related strategies that drive business success and growth.

At Resourcery, we help businesses leverage technology to achieve set goals and maintain a competitive edge.

5 Reasons to Consult Resourcery for Your Business

IT and Organizational Goals Alignment: We ensure that IT strategy supports and aligns with the broader business goals and objectives.

Technology Roadmap: We provide an IT roadmap that outlines the adoption of new technologies and the retirement of obsolete infrastructures.

Risk Assessment: We do not only assess to identify potential risks and challenges related to technology. We proffer solutions and recommend ways to avert future challenges.

Cost Optimization: We assist organizations in optimizing their IT budget and resource allocation for maximum efficiency.

Security and Compliance: We draw up IT strategies that comply with regulations and global best practices. Also, we address all cybersecurity concerns.

Why not contact us today for comprehensive and bespoke Managed Support Services?

Do you know that 350,000 tweets are sent per minute?

As of August 2022, around 6,000 tweets are sent every second on average.

350,000 tweets are sent per minute and 500 million tweets are sent each day. In a year, 200 billion tweets are sent on Twitter now known as X.

So, how often do you tweet?

On the 28th of March 2011, Hayastan Shakarian, dubbed "the spade hacker", cut off the internet service in Georgia and neighbouring Armenia for more than 12 hours with only her garden spade. She sliced through an underground cable while digging to scavenge copper.

Georgia provides 90% of Armenia's internet, and the woman's unwitting sabotage had catastrophic consequences. The damage was detected by a system monitoring the fibre-optic link from western Europe and a security team was immediately dispatched to the spot, where the 75-year-old Georgian woman was arrested.

We all know how one can get frustrated whenever there is internet service downtime.

HOW SUPPORTIVE IS YOUR END-USER SERVICE?

Employees in every business organization yearn for a healthy and conducive working environment that supports productivity. End user support and services, often known as EUSS or IT support, refers to the variety of services and assistance offered to end users inside an organization.

Efficient end-user support and services are essential to maintain a seamless and effective IT environment inside any business organization. The EUSS or IT support assists workers of an organization in using and troubleshooting information technology (IT) resources and systems. These services are essential for keeping an organization's IT infrastructure productive and effective.

Here are 9 essential elements of end-user support and services:

1.) Help Desk: Many businesses feature a dedicated help desk or service desk as a focal point for customers to report problems or seek support. Help desk staff members classify and rank concerns, offer preliminary problem-solving and refer more complicated issues to specialized teams.

2.) Technical Support: End users who experience issues with, or have inquiries about, hardware, software, network connection, or other IT-related concerns can turn to IT support teams for assistance.

3.) Hardware/Software Support: IT support teams also deal with hardware-related difficulties, such as identifying and fixing issues with desktops, printers, mobile phones, and other peripherals.

The software support helps end users with difficulties with software, such as installation, setup, updates, and resolving issues with programs and operating systems.

4.) Network & Remote Support: A crucial component of IT support is ensuring that end users can access and utilize the company's network resources, including internet access, intranet services, and file sharing.

As the volume of remote work increases, IT support teams frequently have to help users in remote locations. Remote troubleshooting and assistance tools are employed.

5.) Documentation: Producing and maintaining documentation, such as user manuals and knowledge bases, may provide end users with the skills they need to address common problems individually.

6.) Asset Management: Keeping track of IT assets, crucial inventory control and ensuring end users have the right equipment. Examples of IT assets to keep track of include computers, software licenses, and peripherals.

7.) Security: End user assistance advises users on security best practices, assisting them with password changes, and handling security-related issues like malware infections or data breaches.

8.) Training and education: Giving end users training and educational materials makes it easier to utilize IT solutions and comprehend business regulations about technology use.

9.) Service Level Agreements (SLAs): SLAs are used by many businesses to provide explicit guidelines for issue resolution and response times, ensuring that end customers get timely assistance.

End users may work productively, reducing downtime and frustration, when they receive timely and trustworthy help. For optimal employee productivity and business performance, business owners or managers must have robust end-user support and services.

Over 90% of the world's currency is digital. It is between credit cards, debit cards, online purchases, and cryptocurrency, only 8% of global currency is physical money.

According to Investopedia.com, Up to 93% of the world’s central banks are experimenting with some form of digital currency (CBDC), with two dozen expected to have one in circulation by the end of the decade, the Bank for International Settlements (BIS) found in a survey.

What do you think about Nigeria's e-Naira?

It's Friyay!

At Resourcery, we believe in a work-life balance lifestyle. So, we encourage healthy and moderate physical activities such as walking.

Do you know a 30-minute walk can burn about 150 more calories? A 30-minute daily walk helps blood circulation, personal productivity, and weight control among other benefits. See other benefits of a 30-minute walk per day below.

Why not start your 30-minute walk today?