DreamBig-Digital Learning Program

Factors responsible for failure in Business.
1. The absence of value that is needed and useful. Your value most be useful and needed by the people around you and the generation.
2. The absence of important relationship and network.
3. Wrong and unhealthy character and moral.
2. Ignorance or incomplete knowledge of financial system.
3. Lack of creativity and innovation.Not paying attention to people needs and problem around you. Lack of investment insight.
4. Miss management of time, money and opportunities. Inconsistency and carelessness.
5. Lack of Productivity and Excellent. You may be valuable but not productive. Most people compromises on excellent.

Be customer's discernment
The need of great men and women in business is your point of connections and entrance into their life. Be smart to discover people needs.
Every customer needs and want is your point of contact and opportunities of your service into their life.

Examples is my company DreamBig Media who saw that players needs of getting video was difficult and expense, so we started providing those needs and in a period of times we got their attention and connection.

You should be thinking and creative on what you can do to make their life better and more efficient, that is art of successful entrepreneur.

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🔑Don't stop investing in yourself:
➡️The first and most important investment you can make is in yourself.
➡️The most critical contributing factor to the success of your business is you first. When you grow yourself by investing in your mind and yourself everything will begin to grow.
➡️ If you are not manifesting the best version of yourself,you're putting your business & career at high risk and lowering your chances of achieving the results you want.

Growing your business by growing yourself through investing in your personality.

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How you treat your customers and the experience you create for them is key to running a successful business.

All you do should be in the interest of giving your customers the maximum satisfaction & experience.

Customer service is how you deal and serve your buyers, the relationship and respect you delivered to them. Customer service is a behavior life style from the Seller to the buyer.

Customer experience is the benefits and the effect the products and services had or will have on the customer and the memory it creates.

One of the best way to build a successful business, is for you to stand out so people will choose you over your competitors.

1. Don't just be better — be different:
A product or service that is better than your competitors is great, but a product or service that is different is even more important and that's what will consistently attract and keep the customers.
2. Your business should Maintain a strong, multi-channel presence:
You need to be where your customers are to maintain top-of-mind awareness. Make use of the social media and follow ups call.
3. You should Provide evidence of happy customers/clients through video and audio: Get feedback, experience and feeling of customers, it helps you rebrand and package your services and product for more better experience and satisfaction.

What is customer satisfaction?
Customer satisfaction is how happy customers are with your company, product or services after buying or coming in contact with it. One customer can bring in hundreds plus customers or drive away thousands.

Retaining customers is an important aspect of customer service and they can easily be achieved through customer satisfaction.
Increased or decreased Customer loyalty to your business or company shows a customer satisfaction or dissatisfaction.

Always strive in creating a culture and business ethics in order to enhance your customer satisfaction and loyalty.

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Successful entrepreneurs aren't born or made overnight. It takes, discipline, determination, time, hard work, patient and passions to experience or reach at such level of entrepreneur success.
To succeed you must be willing to pay the price and make the necessary sacrifices.

✅ A marketing plan sets the vision for your business over a period of time & breaks it down into business objectives,strategies,& tactics.
You need to know where you want to go and choose a strategy that’ll get you there.
➡️When you create a marketing plan, start with the big picture vision you have for your business. Then, break your high-level view into smaller goals and decide what tasks you need to achieve your goals.
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What is a Business Vision?
✅How will customers, societies and the world be different because of your product, service,company or business, is what we call a Business Vision.

➡️The entrepreneurs that make headlines put in years of work before their businesses become “overnight successes.” They always see opportunities in people problems and needs and keep finding creative and satisfactory means of solving it with a profit and benefits in mind.
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✅Customer experience is the impression you give your customer. It tells them what your values are and how much you care about them. & this impacts their perception of your brand.

➡️Entrepreneur need to focus on the buyers. You need to identify the problems and find innovative way to solve it and provide new opportunities to create a lasting buyer experience.
➡️Look at your product experience from their perspective.Solve problems before they impact your audience.
➡️Make you sure your customer experience become your priority. Focus energy on what's most important to your customers.

Every business exists in an environment, and it’s important to understand that environment to be successful.The ability to understand the
Environment in which your business is
operating is essential for your business growth, influence & success.

These environment are:✅Political ✅ Economic ✅Social ✅Technological ✅Legal✅Environmental
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To make your business Stand out you’ll need to Add Value to your Brand and Invest in building a strong Visual Identity and do things that make your service unique in a distinct way to your clients, the public & employer.

The secret to gaining that distinction is to influence customers by being who you are, delivering service from a foundation based on purpose and working with confidence about what differences you can make in people's lives through your product or service. Building authentic Service, product & relationships is the best way to stand out from the crowd.
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