Keyproco
KeyProCo (Key Professional Consulting) provides solutions related to Human Resources and quality man
We have the pleasure and we are ready to invest our expertise and know-how in assisting our clients in:
- HR CONSULTANCY
- BUSINESS MANAGEMENT CONSULTANCY
- RECRUITMENT EMPLOYMENT SERVICES
- TRAINING SERVICES
- QUALITY MANAGEMENT SYSTEM CONSULTANCY
07/11/2025
๐จ Hiring Mistakes SMEs Make โ and How to Avoid Them
Many small and medium businesses struggle with recruitment, and itโs costing them time, money, and talent. Here are the top 3 mistakes we see all the time:
1๏ธโฃ Rushing the process โ Hiring under pressure leads to poor fit and high turnover.
2๏ธโฃ Ignoring cultural fit โ Skills matter, but alignment with your values is key.
3๏ธโฃ No onboarding plan โ A new hire without guidance is a missed opportunity.
At KeyProCo โ Your HR Business Partner, we help SMEs hire smarter, onboard better, and retain longer.
Letโs build your dream team together ๐ผ
๐ฉ DM us for a free recruitment audit
๐ง [email protected]
๐ WhatsApp: https://wa.me/96171174442
๐ข ู
ุทููุจ ู
ูุฏูุจูู ู
ุจูุนุงุช (ุนุฏุฏ 4)
ุงูุดุฑูุท ุงูุฃุณุงุณูุฉ:
ุญูุงุฒุฉ ุฑุฎุตุฉ ููุงุฏุฉ ุจูู ุฃุจ (ุฑุฎุตุฉ 10 ุทู)
ุฎุจุฑุฉ ุณุงุจูุฉ ูู ุงูู
ุจูุนุงุช
ุทุจูุนุฉ ุงูุนู
ู:
ุชุญู
ูู ุงูุจุถุงุนุฉ ู
ู ุงูุดุฑูุฉ (ุฃูู ุงูุฌููุจ) ููู
ููุง
ุงูุชูุฒูุน ูู ุงูู
ูุงุทู ุงูุชุงููุฉ:
ุจูุฑูุช ูุทุฑูู ุงูุฌุฏูุฏุฉ ูุงูู
ูุงุทู ุงูู
ุญูุทุฉ (ู
ูุฏูุจ ุนุฏุฏ 2)
ุงูุถุงุญูุฉ ุงูุฌููุจูุฉ (ู
ูุฏูุจ ุนุฏุฏ 2)
ุงูุฑุงุชุจ:
ุฑุงุชุจ ุซุงุจุช + ุนู
ููุฉ ู
ุฌุฒูุฉ
๐ ููุชูุงุตู:
๐ Weโre Hiring: Female Call Center Agent (PM Shift) ๐
๐ Location: Sodeco โ Ashrafiyeh
๐ Shift: 3:00 PM โ 10:00 PM
Are you a motivated communicator with a passion for helping others?
Join our team and be part of a professional, patient-focused environment!
Required Qualifications
๐ Education: Diploma or Bachelorโs degree in Communications, Business, or related field
๐ Certifications: Customer Service or Call Handling training (preferred)
๐ผ Experience: 1โ2 years in a call center or customer service role
๐ฃ๏ธ Languages: Arabic and English (required); French is a plus
๐ป Technical Skills: Basic CRM tools, appointment systems, Microsoft Office
๐ก Soft Skills: Active listening, patience, clear communication, teamwork
Key Responsibilities
๐ Answer inbound patient calls and assist with appointment booking, service inquiries, and information requests
๐ฒ Make outbound calls for appointment confirmations, reminders, and follow-ups
๐ฌ Provide accurate information about clinic services, pricing, and policies
๐๏ธ Record call notes and update CRM patient profiles in real time
๐ Route escalated inquiries to the supervisor or relevant department when necessary
๐ Ensure adherence to call scripts, etiquette, and handling time standards
๐ Create and maintain standard operating procedures (SOPs) related to the position
________________________________________
๐ง To apply, send your CV to: [email protected]
๐ Or WhatsApp:
02/10/2025
Onboarding for faster productivity
Onboarding sets the first impression and time-to-productivity.
5 steps to get it right:
o Pre-start welcome and role clarity.
o A buddy system and early achievable wins.
o Clear 30-60-90 day milestones.
o Immediate access to essential tools and knowledge.
o Quick feedback loops to adapt and improve.
Free Training need consultation.
๐ง [email protected]
๐ www.keyproco.com
๐ WhatsApp us: https://wa.me/96171174442
26/09/2025
Retention is a business outcome, not a vibe.
Boost it with development and mobility:
o Build internal mobility with clear career ladders.
o Accelerate onboarding for early wins in the first 90 days.
o Invest in manager coaching and development plans.
o Recognize progress and reward performance.
Free consultation to tailor retention strategies.
๐ง [email protected]
๐ www.keyproco.com
๐ WhatsApp us: https://wa.me/96171174442
25/09/2025
Engagement isnโt a checkboxโitโs a performance lever.
Hereโs how to boost motivation:
o Prompt, meaningful recognition that reinforces desired outcomes.
o Autonomy with clear guardrails and accountability.
o Transparent career paths and development opportunities.
o Regular, constructive feedback loops.
Free consultation to tailor an engagement plan.
๐ www.keyproco.com
๐ https://wa.me/96171174442
๐ง [email protected]
16/09/2025
Training needs analysis
Training that sticks starts with clarity. Hereโs how to turn learning into results:
o Quick skills inventory: what does the team actually need to perform tomorrow?
o Map gaps to business outcomes: link learning to impact.
o Micro-learning with practical application: short, focused, repeatable.
Measure progress with bite-sized metrics.
Free Training need consultation.
www.keyproco.com
๐ https://wa.me/96171174442
๐ง [email protected]
Hashtags: &D
11/09/2025
Hiring in a tight talent market
Talent is abundant, but the right fit is rare.
Speed and precision win in todayโs hiring landscape.
Three actions to accelerate quality hires:
o Define role outcomes and success criteria, not just responsibilities.
o Use a structured interview rubric to compare candidates objectively.
o Strengthen your employer value proposition to attract aligned talent.
If youโd like a tailored strategy that fits your organization,
๐ฏ Book a FREE Hiring Strategy.
๐ www.keyproco.com
๐ Call us: https://wa.me/96171174442
๐ง [email protected]
Hashtags:
09/09/2025
๐ September Focus: Empowering People. Enhancing Performance. ๐
At KeyProCo โ Your HR Business Partner, we believe that people are the key to performance.
This month, we're highlighting the core pillars of effective HR:
โ
Recruitment
โ
Training & Development
โ
Employee Engagement
โ
Motivation & Retention
โ
Time Management
Whether you're a startup or a growing business, having the right HR strategy can transform your team's potential into measurable success.
๐ฏ Book your FREE HR Consultation today!
Letโs discuss how we can support your:
๐น Hiring Strategy
๐น Training Needs
๐น Team Engagement Plans
๐ง [email protected]
๐ www.keyproco.com
๐ WhatsApp us: https://wa.me/96171174442
01/09/2025
Hiring Mistakes That Cost You Growth
๐จ 7 out of 10 SMEs we meet in Lebanon are making hiring mistakes that hurt growth.
At KeyProCo, we help fix:
โ
Undefined roles
โ
Weak screening methods
โ
Poor onboarding
๐ฏ Book your FREE Hiring Diagnostic Call today:
๐ www.keyproco.com
๐ WhatsApp: https://wa.me/96171174442
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Opening Hours
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |