Department of Consumer Affairs - Guyana

Department of Consumer Affairs - Guyana

Comments

Good Morning. I recently read an article about making minibus complaints to your office. Could you pls tell me the exact procedure? Thanks!
THANKS TO THE MANAGEMENT AND STAFF OF CONSUMER AFFAIRS FOR A WONDERFUL JOB.
I BOUGHT A FREEZER FROM AN ESTABLISHMENT IN VREED EN HOOP. I WAS CHEATED BY THE STORE OWNER. I REPORTED THE MATTER TO THE CONSUMER AFFAIRS AND THEY QUICKLY RESOLVES THE MATTER.
CONSUMERS IF YOU HAVE ANY PROBLEM MAKE USE OF CONSUMER AFFAIRS.
I WOULD LIKE TO THANK THE MANAGEMENT AND STAFF OF THE CCA TO RESOLVE MY MATTER SO QUICKLY.
could you help with with a Guyana Power & Light actual meter reading of 4420 and a bill for 4735 for GY$22367 for 3/10/2019 was received, during querying the incorrect bill, information was received that the GPL connection to an unoccupied house
was disconnected
ROBBING SINGER GUYANA INC - Georgetown

I am so very very pi**ed and upset at the moment. I bought a SAMSUNG 32" LED FHD SMART TELEVISION on the 29th of September 2017 on my daughter's birthday for the Regular price (180 days)$98,300 and it stopped coming on the 9th July,2018 ; which I paid off in 3 months.
Now Friday I went to them they said walk with the TV and they will check it and if is the adopter they will replace and I would just have to pay something because sometimes they have damaged TV that comes in container.
I took the TV today they checked the adopter and it wasn't the adopter so the woman working in Service Department said my 6months warranty is up and that I will have to pay 38,000 to have the technician check it but first deposit a 10,000 for a diagnostic test by technician and after he diagnosed problem I will have to pay the 28,000 but mind you if any parts have to be bought I would have to do that or pay for their parts.
So I said man can't you have the technician check the TV so I know what is the problem before I decide whether to fix it or it probably would be better to get an exchange or something. No I have to deposit the 10,000 and pay the rest of money (28,000) upon diagnostic test before it can he fixed. They informed me that they don't do exchange once the warranty is up and is best I had taken the TV on hire purchase ;then the warranty wouldn't be up and they could've been able to do something. So I asked"My 98,300 that I don't work for as a salary gone down the drain and I'm left at a lost". Can you believe no answer I spoke to the supervisor for the same Service Department and is the same B.S she gave to me.
No proper customer service or satisfaction I will never again purchase another thing from SINGER GUYANA INC.
I am disappointed and upset because my mother was a loyal customer and so am I and this is the treatment I get.
My hard own 💰 gone down the drain without so much as a care in the world I wonder if was one of them would they have appreciated the same Service that I was given.
😍 😍 😍 😍 😍 😍 😍 😍
Good to see you guys up and running.
Good day, I am looking for a contact number for Bloemfontein's Department of consumer affairs or the correct e-mail, please. I have been trying to het through to them for two days now...

About the Dept https://drive.google.com/file/d/1BW_VWkW_A44hErWhviOKt9wv3zyizSI1/view?usp=sharing

Mission Statement
“To vigorously promote consumer interests through Policy guidelines and appropriate legislation in an attempt to minimize conflict and to create a consumer-friendly environment”

Photos from Department of Consumer Affairs - Guyana's post 16/10/2022

It's a rap on Day 2 and the response to our information was amazing, we are ready for today, see you all later.

Photos from Department of Consumer Affairs - Guyana's post 15/10/2022

Happening Now!!! Come visit our booth at the Berbice expo. Ask the staff all your burning consumer protection questions.

14/10/2022

Come visit our booth at the Albion Sports Complex to learn how you can be a savvy consumer.

12/10/2022

Businesses!! Apply now for the CCAC's National Consumer Affairs Compliance Awards Programme 2022.

Don't miss this excellent opportunity for your business to be distinguished!

An excellent opportunity for your business to distinguish itself as one that values consumers' rights.
Apply now. https://ccac.gov.gy/#

09/10/2022

May Allah's blessings surround you always, happy Youman Nabi to all our Muslim brothers and sisters.

07/10/2022

NOTICE FROM THE CCAC

Dear Consumers,
Take the opportunity to nominate that business you have had the
best experience at.
https://ccac.gov.gy/

07/10/2022

Beast Cancer remains one of the leading cause of cancer death among women overall.

06/10/2022

Health Fair! All are invited!
In observance of Breast Cancer Awareness Month, the Ministry of Health's Chronic Disease Unit will be hosting a Cancer Health Fair on Thursday October 6th, 2022 on Main Street, Georgetown.
Free health services will be available!
The operations will begin from 9:00am to 15:00pm.
See poster for more details.

05/10/2022

Celebrating our Teachers under the theme “The Transformation of Education Begins with Teachers”.

04/10/2022

Guyana National Bureau of Standards

Guyana National Bureau of Standards The Guyana National Bureau of Standards (GNBS), operating under the Ministry of Tourism, Industry and Commerce is a semi-autonomous governmental organization responsible for standards and quality in Guyana.

03/10/2022

Happy Birthday to our Senior Consumer Affairs Officer.Wishing you a happy, healthy and prosperous year ahead!

03/10/2022

27/09/2022

Good Morning Consumers! A big part of being a smart consumer is being an informed one. Follow these savvy shopping tips for the next few days to protect your wallet. The Ministry of Tourism, Department of Consumer Affairs - Guyana urges you to shop wisely. Be clear about what you want and read product specifications. TIP 1 👇🏼

Photos from Department of Consumer Affairs - Guyana's post 26/09/2022

The Department of Consumer Affairs conducted two student lectures with students from Kingston Secondary and St Johns College on Thursday September 22, 2022. The lectures involved educating students on their rights and responsibilities and providing them with key tips to help guide their purchasing decisions.

23/09/2022

Birthday greetings to our Research Analyst Ms. Jimacy Blair. Wishing you a wonderful birthday. 🎉

22/09/2022

TIP 5- Hey, all public Wi-Fi is not good Wi-Fi! 👈🏼 Our final tip to help you to use digital finance responsibly.

21/09/2022

TIP 4- Security!!!

20/09/2022

TIP 3! Read, do your research on to how to utilize your finances responsibly online.

19/09/2022

Happy Monday! Here is your number 2 tip on how to utilize your finances responsibly online.

16/09/2022

Online shopping and digital banking have numerous advantages, but they also carry some risks. For the next couple of days, The Ministry of Tourism's Department of Consumer Affairs - Guyana will be providing advice on how to utilize your online finances responsibly.

06/09/2022

Congratulations once more to our trivia winner Padmini Persaud who won herself a trip for 2 to ArrowPoint Resort.

Do enjoy your tour 🎉

Photo: Director Consumer Affairs handing Ms. Persaud her prize.

31/08/2022

We have a winner! 🥳🥳🥳
Congratulations to tour most recent trivia winner Padmini Persaud She has won herself a trip for 2 to ArrowPoint Resort.
Thank you to everyone who participated!👏👏
Let's continue to educate ourselves on Consumer Protection

31/08/2022

30/08/2022

29/08/2022

28/08/2022

25/08/2022

Photos from Ministry of Tourism, Industry and Commerce's post 25/08/2022

Photos from Ministry of Tourism, Industry and Commerce's post

24/08/2022

23/08/2022

22/08/2022

21/08/2022

19/08/2022

Who's ready for a next contest?🥳🏆🥇
Win an adventure for 2 when you play and win our Consumer Affairs Photo Contest!
Enter our Facebook Photo Contest to win a trip for 2 to the SCENIC ArrowPoint Resort
Rules:
📸Upload a photo underneath this post showing how you contribute to consumer protection for you and your family. Don't forget to read up on the guidelines governing Consumer Protection via our Facebook Department of Consumer Affairs - Guyana
👍The most liked photo in our comment section wins!!
✅Share | Tag a friend| Like the Page
Let's educate ourselves on Consumer Protection
Photo contest lasts until August 20-26, 2022

Photos from Department of Consumer Affairs - Guyana's post 19/08/2022

Happening Now| meeting with a few members of the Campbelltown Police Youth Group and Community Relations Representative Mahdia- Khemwantie Persaud.

Photos from Department of Consumer Affairs - Guyana's post 18/08/2022

Happening Now: DCA is in Mahdia conducting a Consumer Awarness Popup Expo.

Photos from Department of Consumer Affairs - Guyana's post 18/08/2022

DCA conducting a Consumer Awareness Survey in Mahdia Region 8.

14/08/2022

Our Education Officer, sharing the knowledge.

12/08/2022

We would like to congratulate and thank everyone who took part in our most recent trivia promo. Keep following us and keep an eye out for more thrilling promotions.

09/08/2022

Dear Parents/Guardians,

It's shopping time, and we want you to shop smart and get value for your money.
Buy at stores that offer:
☑️Receipts ☑️Refunds & Returns ☑️Warranty ☑️Authentic Brands ☑️Quality Products

08/08/2022

🏁 Here is your final chance to win credit for your mobile device and the final question for our Trivia challenge. Answer and Win!
10 prizes to be won!
Rules:
✅Tag a Friend ✅Like the Page ✅Share
Let's educate ourselves on Consumer Protection.
Trivia lasts July 28 - August 11

Videos (show all)

Virtual Town Hall Meeting
Birthday Wishes
World Consumer Rights Day 2021 Webinar - Tackling Plastic Pollution
Reduce, Reuse and Recycle

Telephone

Address

229 South Road Lacytown
Georgetown

Opening Hours

Monday 08:00 - 16:30
Tuesday 08:00 - 16:30
Wednesday 08:00 - 16:30
Thursday 08:00 - 16:30
Friday 08:00 - 16:30

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