First National Bank GH

First National Bank GH

Comments

Dear FNB, Premier Banking, Management and Credit card cancellations department.

Please note, I have been an extremely happy customer of yours for many years as you provided the best service in my opinion. This seems to have changed and your service has gone down the drain and I am extremely unhappy to be with you guys, I planned on coming back to you at some point in time, this will not be the case any longer.

I paid up my credit card and called in early this week to do a cancellation, promised the cancellation will be done within 24/48 hours and after a week this is still not done. as Premium customer if you cant deliver premium service, than this is extremely sad, as I feel my very simple request is just a delayed tack tick so that you can keep on billing me. what is so hard about clicking close account or cancel account.

I called in this morning again, just to follow-up and a consultant told me 24/48 Business hours which should be next week Tuesday, ok. New information, much conflicted to what I was told the first time.

I ended the call, made a HelloPeter complaint, here is the link and called your credit card cancellations department directly and now told. It takes 7-14hours of which I now first need to complete a form? what form? why? I never completed a form when I applied for the credit card online, why for a cancellation? why 7-14 business days, why this delay, why all this conflicted information.

I need the Head Of FNB or Head of Premium Banking or the Head of Credit Card Cancellations to call me and with immediate affect, click on the account closure tab to close off not only just my FNB credit card but also my other account as I dont feel like I will ever be coming back to FNB due to this simple request being complicated by your many consultants, none of who can think outside of your internal processes to ensure you have a happy customer that will come back in future, you just killed your relationship with me.

I once has a dispute, and the Head of department, did what no one could and fixed the Issue, I need this done, I need someone to think outside of the box, over ride your stupid system and cancel my credit card account. its stupid that it's more complicated to cancel a paid up account, than it was applying for it.

Get this done and do it fast, please.

If not, I will carry on posting Bad reviews about my current experience on HelloPeter and any other social media platform untill you get this done.
How much loan do you need..?
Apply for your loan now
Firstrand... No wonder FNB and Wesbank are struggling. These okes cant even answer their phones... Pathetic !!
MY SALARY WAS PAID TO A CLOSED ACCOUNT, WHAT MUST I DO. Please help, i still have the bank card.
BONJOUR BONSOIR TOUT LE MONDE
👉UN VRAI VRAI TÉMOIGNAGE SUR CE GRAND MAITRE
MOI JE MA APPEL KONE SEYDOU JE SUIS IVOIRIEN MAIN ACTUELLEMENT JE SUIS AU GUINÉE
👉C EST UN N AMI QUI MA DONNE LE NUMÉRO DE CE MAITRE ET JE LUI EST CONTACTER
MAIN FRERE ET SOEUR AUX NOM DE TOUS PUISSANCE IL MA FAIS BEAUCOUP DE CHOSES
👉VOICI MON NUMÉRO
☎+224 620844528 Whatsapp
👉IL FAIT BEAUCOUP DE CHOSES
SAVON DE CHANCE RETOUR D AFFECTION PROBLÈMES DE POLICE OU DE JUSTICE ET SOURTOUR LES PROBLÈMES DE L ARGENT
👉IL EST TRÈS POUR LES PORTE-MONNAIE QUI PRODUIT DE L ARGENT OU VALISE MAGIQUE
👉POUR TOUT VOS RENSEIGNEMENTS CONTACTER LE MAITRE SUR SON NUMÉRO WHATSAPP OU APPEL
👉+229 65 09 59 04
BONNE CHANCE A TOUT LE MONDE
Please can someone help me with bank account my friend want to send me money.🙏
Why not move my family there man GH ..... But I like keeping Active.... What can I do there; What can we do there .
PS what is FNB' position on Expropriation of assets without compensation in South Africa? Will FNB write off Bonds if the underlying property has been expropriate without compensation?
HI!
What's was happened by 2019 I made an arrangement with FNB as I was had an account by them my balance was R17000 from R40 , 000 then they promise me to drop it to R14000 if I can pay R2 , 528 per month so actually was an arrangement of 6 months i did started by 1 of March 2019 till July which means 6 months was finished , but what they did it now they wasn't closed the account mind by the I finished they were promised me to send the paid letter what I find out they back listed me as I'm still ow them 9000 tjooo for me it's look like is a corruption that is no fair at all
How is are some T&C of your Loan system

First National Bank Ghana offers retail, business and corporate & investment banking services. At First National Bank Ghana Limited we take pride in providing innovative banking solutions and services to corporate institutions and individuals.

Operating as usual

Timeline Photos 20/10/2021

Make your move to a stylish spacious home at VABB Homes, located at the centre of Prampram, Accra.

Enjoy a secured and comfortable community with all the essential amenities for modern living.

Be a #Changeable and get onto the property ladder now!

Call 0242435050 or 0800770522 or visit https://bit.ly/3b6DvW6 for more info on how we can help you acquire your next home.

#PropertyDealOfTheWeek
#TheChangeables

Make your move to a stylish spacious home at VABB Homes, located at the centre of Prampram, Accra.

Enjoy a secured and comfortable community with all the essential amenities for modern living.

Be a #Changeable and get onto the property ladder now!

Call 0242435050 or 0800770522 or visit https://bit.ly/3b6DvW6 for more info on how we can help you acquire your next home.

#PropertyDealOfTheWeek
#TheChangeables

Timeline Photos 20/10/2021

Stretching keeps the muscles flexible, strong, and healthy. We need that flexibility to maintain a range of motion in the joints. Without it, the muscles shorten and become tight. Stretching can also help improve your posture and offer relief from back pain.

#WellnessWednesday
#TheChangeables

Stretching keeps the muscles flexible, strong, and healthy. We need that flexibility to maintain a range of motion in the joints. Without it, the muscles shorten and become tight. Stretching can also help improve your posture and offer relief from back pain.

#WellnessWednesday
#TheChangeables

Timeline Photos 19/10/2021

Purchase airtime on our App and earn cashback for each transaction. Get a GHS50 bonus every month when you stay among the top 10 users on our App!

It’s #Appmazing, try it now.

Offer valid until 31st December, 2021. T&Cs apply.

#AirtimeRewards
#TheChangeables

Purchase airtime on our App and earn cashback for each transaction. Get a GHS50 bonus every month when you stay among the top 10 users on our App!

It’s #Appmazing, try it now.

Offer valid until 31st December, 2021. T&Cs apply.

#AirtimeRewards
#TheChangeables

18/10/2021

Free banking: Get value

Switch today and enjoy fee-free banking for 3 months when you open any of our business cheque accounts from October 2021 till September 2022.

Be a #Changeable. Send us a DM now to sign up.

Learn more: https://bit.ly/2Zck9rQ

#FreeBanking
#TheChangeables

15/10/2021

Mr. and Mrs. Ntow-Wiafe are large scale pineapple farmers and #Changeables.

In 2014, they unlocked funds from their property with our Equity Release Home Loan product to invest in the growth of their pineapple business. Today, their business is able to meet the demands and requirements of their local and international clients.

If you need funds to invest in your business, acquire property, or to pay for your personal projects, we have the perfect home financing solution for you.

Talk to us today. Call 0242435050 or 0800770522.

One simple change can make a difference.

Switch to the Bank of #TheChangeables.

#YOHO2021
#TheChangeables

Timeline Photos 13/10/2021

As a #Changeable, there’s no better time to be a homeowner!

Get lavishly styled, modern homes at the centre of Prampram, Accra.

VABB Homes offers high-grade, spacious yet affordable homes without a compromise on quality.

Call 0242435050 or 0800770522 or visit https://bit.ly/3b6DvW6 for more info on how we can help you acquire your next home.

#PropertyDealOfTheWeek
#TheChangeables

As a #Changeable, there’s no better time to be a homeowner!

Get lavishly styled, modern homes at the centre of Prampram, Accra.

VABB Homes offers high-grade, spacious yet affordable homes without a compromise on quality.

Call 0242435050 or 0800770522 or visit https://bit.ly/3b6DvW6 for more info on how we can help you acquire your next home.

#PropertyDealOfTheWeek
#TheChangeables

Timeline Photos 13/10/2021

There is incredible power in making small changes.

The idea that changes in your life need to be huge can be overwhelming.

Overcome this by making small daily changes to build momentum towards achieving big goals.

#WellnessWednesday
#TheChangeables

There is incredible power in making small changes.

The idea that changes in your life need to be huge can be overwhelming.

Overcome this by making small daily changes to build momentum towards achieving big goals.

#WellnessWednesday
#TheChangeables

Timeline Photos 12/10/2021

Purchase airtime on our app and earn cashback for each transaction. Get a GHS50 bonus every month when you stay among the top 10 users on our app!

It’s #Appmazing, try it now.

Offer valid until 31st December, 2021. T&Cs apply.

#AirtimeRewards
#TheChangeables
#Howcanwehelpyou

Purchase airtime on our app and earn cashback for each transaction. Get a GHS50 bonus every month when you stay among the top 10 users on our app!

It’s #Appmazing, try it now.

Offer valid until 31st December, 2021. T&Cs apply.

#AirtimeRewards
#TheChangeables
#Howcanwehelpyou

09/10/2021

Thank you for believing in us and our #PowerofService to you.

From us, the bank of #TheChangeables we say thank you and happy International Customer Service Month!

#ICSW2021
#Howcanwehelpyou

08/10/2021

Coming soon!

Watch this space!

#YOHO2021
#TheChangeables

Timeline Photos 07/10/2021

It’s an open mic day!

Do you have any questions, queries, concerns or compliments? Please tell us here.

Whether you are a #FirstNatBank customer or not, we want to hear from you!

Customer feedback is important to us.

#ICSW2021
#TheChangeables
#Howcanwehelpyou

It’s an open mic day!

Do you have any questions, queries, concerns or compliments? Please tell us here.

Whether you are a #FirstNatBank customer or not, we want to hear from you!

Customer feedback is important to us.

#ICSW2021
#TheChangeables
#Howcanwehelpyou

05/10/2021

Switch today and enjoy fee-free banking for 3 months when you open any of our business cheque accounts from October 2021 till September 2022.

Be a #Changeable. Send us a DM now to sign up.

Learn more: https://bit.ly/2Zck9rQ

#FreeBanking
#TheChangeables

Timeline Photos 01/10/2021

James Bond’s new movie – No Time To Die starts showing soon!

Test your Bond movie knowledge by guessing the right names for each movie.

First correct answer wins free movie tickets!

T&Cs apply.

#FridayTrivia
#TheChangeables

James Bond’s new movie – No Time To Die starts showing soon!

Test your Bond movie knowledge by guessing the right names for each movie.

First correct answer wins free movie tickets!

T&Cs apply.

#FridayTrivia
#TheChangeables

30/09/2021

Experience the freedom of being a true #Changeable by moving from tenant to homeowner.

Get a home fit for your pocket with this incredible deal from Adom City Estates.

Enjoy affordability, luxury and style plus a free fitted kitchen cabinet and one free bedroom wardrobe with every house purchase.

Call 0242435050 or 0800770522 for more info.

Offer valid till 31st October, 2021.

T&Cs apply.

#PropertyDealoftheWeek
#TheChangeables

Experience the freedom of being a true #Changeable by moving from tenant to homeowner.

Get a home fit for your pocket with this incredible deal from Adom City Estates.

Enjoy affordability, luxury and style plus a free fitted kitchen cabinet and one free bedroom wardrobe with every house purchase.

Call 0242435050 or 0800770522 for more info.

Offer valid till 31st October, 2021.

T&Cs apply.

#PropertyDealoftheWeek
#TheChangeables

30/09/2021

Mawuli Nii Mensah - FBM Marble and Granite #YOHO2021

Mawuli Nii Mensah, CEO of FBM Marble and Granite is a #Changeable. He unlocked value in his property with our Equity Release Home Loan product to grow his business.

If you need capital to invest in your business or funds to acquire property or land, or finance your child’s education, we have the perfect home financing solution for you.

Talk to us today. Call 0242435050 or 0800770522.

One simple change can make a difference.

Switch to the Bank of #TheChangeables.

#YOHO2021
#TheChangeables

Timeline Photos 29/09/2021

Follow these tips to keep your skin at its optimal best.

- Avoid direct heat exposure and wear sunscreen
- Eat a healthy diet full of greens, lean protein and whole grains
- Cleanse and moisturise regularly
- Hydrate by drinking enough water
- Manage stress

#WellnessWednesday
#TheChangeables

Follow these tips to keep your skin at its optimal best.

- Avoid direct heat exposure and wear sunscreen
- Eat a healthy diet full of greens, lean protein and whole grains
- Cleanse and moisturise regularly
- Hydrate by drinking enough water
- Manage stress

#WellnessWednesday
#TheChangeables

Timeline Photos 28/09/2021

A true #Changeable and an exceptional leader.

We celebrate Patience Akyianu, CEO of Hollard Group Ghana for being named the African Female Business Leader of the Year at the just-ended virtual 6th Invest In Africa Summit 2021 organized by the prestigious African Leadership Magazine.

We are proud to be associated with you.

#TheChangeables
#Howcanwehelpyou

A true #Changeable and an exceptional leader.

We celebrate Patience Akyianu, CEO of Hollard Group Ghana for being named the African Female Business Leader of the Year at the just-ended virtual 6th Invest In Africa Summit 2021 organized by the prestigious African Leadership Magazine.

We are proud to be associated with you.

#TheChangeables
#Howcanwehelpyou

26/09/2021

#YOHO Land #YOHO Land and Property Series: Episode 8

Welcome to episode eight of our #YOHO Land and Property series.

This week, we focus on the importance of conducting official land searches from the 3 key divisions of the Lands Commission.

#YOHO2021
#TheChangeables
#Howcanwehelpyou

24/09/2021

#TheChangeables - Nelson Boateng

Meet Nelson Boateng (CEO, Nelplast Ghana Limited), a leading innovator in the home construction industry who is passionate about helping the ordinary Ghanaian to build eco-friendly and affordable homes.

As a #Changeable, he is faced with many problems but remains unfazed in achieving his goal of delivering solutions that will last a lifetime and beyond.

#TheChangeables
#Howcanwehelpyou

23/09/2021

Visit our stand at the Daily Graphic Housing Fair at the National Theatre. Open till Sunday 26th September, 9am-6pm each day.

Speak to our team of mortgage specialists for all you need to know about becoming a home owner. Don’t miss this opportunity!

#YOHO2021 #TheChangeables

Visit our stand at the Daily Graphic Housing Fair at the National Theatre. Open till Sunday 26th September, 9am-6pm each day.

Speak to our team of mortgage specialists for all you need to know about becoming a home owner. Don’t miss this opportunity!

#YOHO2021 #TheChangeables

21/09/2021

We celebrate the memory of Dr. Kwame Nkrumah - a true African #Changeable.

Bank of #TheChangeables

We celebrate the memory of Dr. Kwame Nkrumah - a true African #Changeable.

Bank of #TheChangeables

Timeline Photos 20/09/2021

Sometimes the smallest change makes the biggest difference. Switch to First National Bank, bank of #TheChangeables

Learn more: bit.ly/3jsFoAA

Switch now.

#Howcanwehelpyou

Sometimes the smallest change makes the biggest difference. Switch to First National Bank, bank of #TheChangeables

Learn more: bit.ly/3jsFoAA

Switch now.

#Howcanwehelpyou

19/09/2021

Welcome to episode seven of our #YOHO Land and Property series.

This week, we focus on the first two types of official land searches you need to conduct when buying property.

#YOHO2021
#LandandPropertySeries
#Howcanwehelpyou

Timeline Photos 17/09/2021

Get creative with your responses. Be a #Changeable now.

#Howcanwehelpyou

Get creative with your responses. Be a #Changeable now.

#Howcanwehelpyou

Timeline Photos 16/09/2021

Don’t let an irregular stream of income stop you from owning a home.

Learn about our Save-to-Own product and how it can help you get onto the property ladder.

Watch the full video here: https://bit.ly/3EqJxxp

#YOHO2021
#MortgageDiary
#Howcanwehelpyou

Don’t let an irregular stream of income stop you from owning a home.

Learn about our Save-to-Own product and how it can help you get onto the property ladder.

Watch the full video here: https://bit.ly/3EqJxxp

#YOHO2021
#MortgageDiary
#Howcanwehelpyou

Timeline Photos 15/09/2021

Learn something new - unfamiliar activities strengthen your brain’s ability to solve problems, execute tasks, process and recall information.

Take on a new hobby, learn a new language or read books that push your boundaries.

#WellnessWednesday
#Howcanwehelpyou

Learn something new - unfamiliar activities strengthen your brain’s ability to solve problems, execute tasks, process and recall information.

Take on a new hobby, learn a new language or read books that push your boundaries.

#WellnessWednesday
#Howcanwehelpyou

14/09/2021

Did you know, retirees are the most targeted group of people by fraudsters?

In part four of our six-part series, Shadrach Kumi, Acting Head of Retail Banking tell us more and how it can be prevented.

#Retirementtips
#Startnow
#Howcanwehelpyou

12/09/2021

Episode 13 Preview: How Can We Help You Game Show

On tonight’s episode of our game show, it’s a mother and daughter affair.

Find our how far the apple falls from the tree and more by tuning in at 5:30pm on TV3 for all the exciting fun.

#GameShow
#TheChangeables
#HowCanWeHelpYou

Timeline Photos 11/09/2021

Pay with your #FirstNatBank Visa card and earn 10% cashback. Simply spend a minimum of GHC1,000 in at least 5 transactions online, via POS or QR to enjoy this special offer.

Sign up for your card today: https://bit.ly/2UL9Kos

#Swipe4Rewards
#HowYouPayMatters
#Howcanwehelpyou

Pay with your #FirstNatBank Visa card and earn 10% cashback. Simply spend a minimum of GHC1,000 in at least 5 transactions online, via POS or QR to enjoy this special offer.

Sign up for your card today: https://bit.ly/2UL9Kos

#Swipe4Rewards
#HowYouPayMatters
#Howcanwehelpyou

09/09/2021

#TheChangeables: Ibrahim Mahama

Meet Ibrahim Mahama, a cultural innovator who is passionate about redefining the meaning of art in his hometown of Tamale, Ghana.

A true #Changeable at heart, his decisions, work and mission are set to bring about positive change to lives of children generations to come.

#TheChangeables
#Howcanwehelpyou

Timeline Photos 08/09/2021

How important is the digitalization of banking to SMEs in today’s business environment?

Join our Head of Commercial and Business Banking, Mark Achiampong at the ABIFORUM Network panel discussion for insights on this very important topic.

12:00 noon on Thursday 9th September at the Alisa Hotel, Accra. Call 0248556124 or 0204084686 to register now.

#Howcanwehelpyou

How important is the digitalization of banking to SMEs in today’s business environment?

Join our Head of Commercial and Business Banking, Mark Achiampong at the ABIFORUM Network panel discussion for insights on this very important topic.

12:00 noon on Thursday 9th September at the Alisa Hotel, Accra. Call 0248556124 or 0204084686 to register now.

#Howcanwehelpyou

Timeline Photos 08/09/2021

Smiling and laughing has many health benefits.

Some of these include decreasing stress, strengthening your immune system, improve your mood, reduce pain and increasing feelings of positivity.

No matter how tough things may be, there will always be a reason to smile.

#WellnessWednesday
#Howcanwehelpyou

Smiling and laughing has many health benefits.

Some of these include decreasing stress, strengthening your immune system, improve your mood, reduce pain and increasing feelings of positivity.

No matter how tough things may be, there will always be a reason to smile.

#WellnessWednesday
#Howcanwehelpyou

07/09/2021

In the third of our six-part series, find out why investing in high-risk investment solutions can be a bad idea during your retirement years.

Shadrach Kumi, Acting Head of Retail Banking tells us this common mistake can be prevented.

#Retirementtips
#Startnow
#Howcanwehelpyou

Timeline Photos 06/09/2021

Enjoy great value on your balance with our Gold or Platinum Cheque account.

Get cashback rewards whenever you use our free Visa card to pay online or in-store, and earn interest on that too.

Visit https://bit.ly/37Mfgd7 for more info on what’s hot.

Switch now. T&Cs apply.

#Howcanwehelpyou

Enjoy great value on your balance with our Gold or Platinum Cheque account.

Get cashback rewards whenever you use our free Visa card to pay online or in-store, and earn interest on that too.

Visit https://bit.ly/37Mfgd7 for more info on what’s hot.

Switch now. T&Cs apply.

#Howcanwehelpyou

First National Bank Ghana

First National Bank Ghana, a subsidiary of FirstRand Group of South Africa offers retail, business and corporate & investment banking services. At First National Bank Ghana Limited we take pride in providing innovative banking solutions and services to corporate institutions and individuals across all sectors of the economy leveraging on technology. The Bank has dedicated client engagement teams which strive to provide outstanding levels of service customized to the needs of our customers. Our experienced and specialized team is passionate about service excellence, committed to delivering quick responses on day-to-day queries and providing specialist knowledge for resolving complex requests. Furthermore, the team endeavors to create a positive client experience, while acting fairly and with integrity in all interactions to ensure that our customers are always delighted with our service.

First National Bank Ghana Limited opened its doors for business on the 14th October 2015. It is a member of the FirstRand Group South Africa and was born in furtherance of FirstRand’s vision to be the African financial services group of choice. FirstRand is listed on the Johannesburg Stock Exchange (JSE).

In other parts of Africa where FirstRand operates and in the rest of its subsidiaries, the retail and commercial banking arm of FirstRand is known and branded as FNB. In order to avoid the possible brand confusion with other existing banks in Ghana, the Bank was registered and licensed to operate in Ghana as First National Bank Ghana Limited. First National Bank Ghana has recruited well versed personnel from within the banking industry in Ghana to effectively deliver the quality and innovative services and business solutions our brand represents.

The Bank currently has 5 branches located in Accra, The head office branch located at the Accra Financial Centre, the Junction Mall Branch, the Accra Mall Branch, Achimota Mall Branch and the West Hills Mall Branch. Our intentions thereafter are to expand into other parts of the country to further establish our presence in Ghana.

Videos (show all)

Free banking: Get value
Coming soon!
Mawuli Nii Mensah - FBM Marble and Granite #YOHO2021
#YOHO Land #YOHO Land and Property Series: Episode 8
#TheChangeables - Nelson Boateng
Episode 13 Preview: How Can We Help You Game Show
#TheChangeables: Ibrahim Mahama

Telephone

Opening Hours

Monday 08:30 - 18:00
Tuesday 08:30 - 17:00
Wednesday 08:30 - 18:00
Thursday 08:30 - 18:00
Friday 08:30 - 18:00
Saturday 09:00 - 16:00