Mobile Money Advocacy Group Ghana - MOMAG

Mobile Money Advocacy Group Ghana  - MOMAG

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The button line is : agents are their own calamities and agonies because not only some of us refuses to do the right thing but they also polluted the consumers mind by telling them that it ok if the can mention their ID number
Well done our leaders. MOMAG Indeed unity is strength
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CONGRATULATIONS ONCE AGAIN THANKS TO ALL MY TRUSTED PEOPLE I BELIEVE IN YOU PEOPLE WE ARE WINNING TODAY TOO TRUST ME TRY AND CALL US FOR YOUR REGISTRATION PROCESS DONE AND WIN WITH US🙏🙏PLEASE DON'T GIVE YOUR MONEY TO ANY SCAMMER ON SOCIAL MEDIA📞📞0201695455📞📞TRY AND CALL ME FOR YOUR WINNING..
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GOOD LUCK MY PEOPLE🙏🙏
CONGRATULATIONS ONCE AGAIN THANKS TO ALL MY TRUSTED PEOPLE I BELIEVE IN YOU PEOPLE WE ARE WINNING TODAY TOO TRUST ME TRY AND CALL US FOR YOUR REGISTRATION PROCESS DONE AND WIN WITH US🙏🙏PLEASE DON'T GIVE YOUR MONEY TO ANY SCAMMER ON SOCIAL MEDIA📞📞0201695455📞📞TRY AND CALL ME FOR YOUR WINNING..
💰0201695455💰💰
💰 0201695455💰💰
GOOD LUCK MY PEOPLE🙏🙏
Please we should join hands under one umbrella together because I can’t do it alone and u can't do it alone either but we can do it together.

Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from Mobile Money Advocacy Group Ghana - MOMAG, Financial service, Ghana Accra, Accra.

02/05/2021

At around 1pm on the 2nd day of May, 2021, two armed robbers were arrested by the police at the Kwame Nkrumah circle in the Greater Accra Regional capital, Accra, for almost killing a mobile money vendor after robbing him of all his money (cash).

At around 1pm on the 2nd day of May, 2021, two armed robbers were arrested by the police at the Kwame Nkrumah circle in the Greater Accra Regional capital, Accra, for almost killing a mobile money vendor after robbing him of all his money (cash).

16/04/2021

*MTN PARDONS AGENTS*

Mobile Financial Services, operators of MTN Mobile Money Limited have agreed to give another chance to agents who fell victim to Sim block during the first phase of the ID inclusion in cashouts transactions. This was as a result of a behind closed doors meeting held between Management of MTN Mobile Money Limited and executives of Mobile Money Advocacy Group (MOMAG) on Wednesday 14/04/2021

The meeting was a result of the Press Release Issued by MOMAG in March and necessitated by the mass blocking of agent Sims on 13/04/2021.
Mr Eli Hini, leader of the MTN delegation reiterated that the mass blocking was as a result of some agents entering invalid ID numbers, not collecting and confirming ID Cards from customers, using one ID card for multiple transactions among others which were in violation of the directive issued on 2nd April, 2021.
MOMAG executives led by Ms. Nyarkoaa Addo pleaded on behalf of agents who did genuine mistakes like agents who entered the 0000000s on the DVLA Cards and agents who entered the Ghana Card numbers without the GHA preceding it. For this reason, MTN Mobile Money Limited have agreed on 15th April 2021 to allow Sims of agents who entered wrong DVLA numbers to continue working but must follow the directives. This means, those accounts won't be blocked as earlier feared.

Meanwhile the collection and collation done by MOMAG, of agents whose Sims have been blocked have still been sent as requested by MTN Mobile Money Limited and under consideration to be unblocked since most agents were not very familiar with the whole new exercise.
MOMAG will continually stand as a mediator for all agents and will continue the education and discussions to ensure that agents have the necessary knowledge to make their businesses a success. We as an association will also want to recommend that MTN works tirelessly to ensure they run a system that is fraud proof to ensure that the agent is secured in his or her business.

We have also identified some loopholes in the system and in another communication coming soon will address it.

Agents who are yet to join MOMAG are also encouraged to contact 0240676821 via WhatsApp to commence the registration processes

*MOMAG, UNITY IS STRENGTH*

*MTN PARDONS AGENTS*

Mobile Financial Services, operators of MTN Mobile Money Limited have agreed to give another chance to agents who fell victim to Sim block during the first phase of the ID inclusion in cashouts transactions. This was as a result of a behind closed doors meeting held between Management of MTN Mobile Money Limited and executives of Mobile Money Advocacy Group (MOMAG) on Wednesday 14/04/2021

The meeting was a result of the Press Release Issued by MOMAG in March and necessitated by the mass blocking of agent Sims on 13/04/2021.
Mr Eli Hini, leader of the MTN delegation reiterated that the mass blocking was as a result of some agents entering invalid ID numbers, not collecting and confirming ID Cards from customers, using one ID card for multiple transactions among others which were in violation of the directive issued on 2nd April, 2021.
MOMAG executives led by Ms. Nyarkoaa Addo pleaded on behalf of agents who did genuine mistakes like agents who entered the 0000000s on the DVLA Cards and agents who entered the Ghana Card numbers without the GHA preceding it. For this reason, MTN Mobile Money Limited have agreed on 15th April 2021 to allow Sims of agents who entered wrong DVLA numbers to continue working but must follow the directives. This means, those accounts won't be blocked as earlier feared.

Meanwhile the collection and collation done by MOMAG, of agents whose Sims have been blocked have still been sent as requested by MTN Mobile Money Limited and under consideration to be unblocked since most agents were not very familiar with the whole new exercise.
MOMAG will continually stand as a mediator for all agents and will continue the education and discussions to ensure that agents have the necessary knowledge to make their businesses a success. We as an association will also want to recommend that MTN works tirelessly to ensure they run a system that is fraud proof to ensure that the agent is secured in his or her business.

We have also identified some loopholes in the system and in another communication coming soon will address it.

Agents who are yet to join MOMAG are also encouraged to contact 0240676821 via WhatsApp to commence the registration processes

*MOMAG, UNITY IS STRENGTH*

12/04/2021

What is your experience as agents on the blockade?

What is your experience as agents on the blockade?

11/04/2021

Vice chairman and vice secretary of Nkoranza yesterday donated 3keystone phones and some amount to a member who they attacked her house last month

Vice chairman and vice secretary of Nkoranza yesterday donated 3keystone phones and some amount to a member who they attacked her house last month

[04/02/21]   ID BEFORE CASH OUT
WHAT HAVE U EXPERIENCED
SO FAR AS
AGENT

09/03/2021

I hope we are all aware of the new update on Momo transactions. Subscribers are mandated to present an ID card and Agents are likewise mandated to demand a form of facial identification before performing cash out transactions/withdrawals.

For sensitization and education of subscribers, the initial date was changed to the 2nd of April, 2021.

How prepared are you for this? Subscribers an Agents alike.

Share your thoughts 🤔

I hope we are all aware of the new update on Momo transactions. Subscribers are mandated to present an ID card and Agents are likewise mandated to demand a form of facial identification before performing cash out transactions/withdrawals.

For sensitization and education of subscribers, the initial date was changed to the 2nd of April, 2021.

How prepared are you for this? Subscribers an Agents alike.

Share your thoughts 🤔

Photos from Mobile Money Advocacy Group Ghana  - MOMAG's post 17/02/2021

Viewer discretion

BREAKING...
Information reaching us indicates a MOBILE MONEY AGENT was robbed and shot dead in the Eastern Region , Akuadum under the New Juaben North Municipality . Sources indicated that , the incidence happened on Monday 15th February,2021 in his outlet.
The victims name and other details are yet to be known. The security service is requested to heighten effort to bring the perpetuators to book.

Management is still advocating that under no situation should any operator struggle with armed men in to rob.

23/01/2021

Meeting! Meeting!!Meeting!!!

MOMAG Zone 6, wishes to invite all Agents around Dansoman, Ablekuma central, Korlebu and it areas

to its first meeting of the year to be held on

DATE Sunday 24th January 2021

VENUE: Abosey Okai. Near CBG former Uni Bank

TIME : 3:00pm

Refreshment will be available

COVID 19 protocols will be observed.

MOMAG: Unity Is Strength

God bless
Any Information
Call Mathew
024 078 8332

Meeting! Meeting!!Meeting!!!

MOMAG Zone 6, wishes to invite all Agents around Dansoman, Ablekuma central, Korlebu and it areas

to its first meeting of the year to be held on

DATE Sunday 24th January 2021

VENUE: Abosey Okai. Near CBG former Uni Bank

TIME : 3:00pm

Refreshment will be available

COVID 19 protocols will be observed.

MOMAG: Unity Is Strength

God bless
Any Information
Call Mathew
024 078 8332

20/11/2020

Mobile Money Advocacy Group Ghana - MOMAG

https://www.facebook.com/Mobile-Money-Advocacy-Group-Ghana-MOMAG-115168853671633

This is our official page, like and share to others to spread the brand MOMAG

Our primary objective is to influence the POLICY DECISIONS OF TELCOS AGAINST MOBILE MONEY AGENT. Also to find solutions to attacks on momo agent by robbers by engaging the appropriate authorities on behalf of all momo agent. The welfare of agent etc.

20/11/2020

Mobile Money Advocacy Group Ghana - MOMAG

https://www.facebook.com/Mobile-Money-Advocacy-Group-Ghana-MOMAG-115168853671633

This is our official page, like and share to others to spread the brand MOMAG

Our primary objective is to influence the POLICY DECISIONS OF TELCOS AGAINST MOBILE MONEY AGENT. Also to find solutions to attacks on momo agent by robbers by engaging the appropriate authorities on behalf of all momo agent. The welfare of agent etc.

20/11/2020

Mobile Money Advocacy Group Ghana - MOMAG

https://www.facebook.com/Mobile-Money-Advocacy-Group-Ghana-MOMAG-115168853671633

This is our official page, like and share to others to spread the brand MOMAG

Our primary objective is to influence the POLICY DECISIONS OF TELCOS AGAINST MOBILE MONEY AGENT. Also to find solutions to attacks on momo agent by robbers by engaging the appropriate authorities on behalf of all momo agent. The welfare of agent etc.

20/11/2020

Mobile Money Advocacy Group Ghana - MOMAG

https://www.facebook.com/Mobile-Money-Advocacy-Group-Ghana-MOMAG-115168853671633

This is our official page, like and share to others to spread the brand MOMAG

Our primary objective is to influence the POLICY DECISIONS OF TELCOS AGAINST MOBILE MONEY AGENT. Also to find solutions to attacks on momo agent by robbers by engaging the appropriate authorities on behalf of all momo agent. The welfare of agent etc.

05/11/2020

Keys

31/10/2020

MOMAG NATIONAL has donated some items & an amount of 2000 gh to a member who was shot at Nkranza. We wish to thank you all for your wonderful support and gesture and much thanks to the most high God for a successful Presentation.

31/10/2020

Mobile Money Advocacy Group Ghana - MOMAG

https://www.facebook.com/115168853671633/videos/990048344805119

;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;:::::;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;

Please our duty today as MOMAG executives and members is to share this page right now on our various pages and social media channels.

LET US SAVE OUR WORK TODAY

LET US PROTECT OUR WORK TODAY

We are featured on the prime time Angel tv/fm news and its affiliated stations, pushing the Government to come to our aid, the killing is too much and unbearable.

Keep sharing till it reaches the appropriate quarters. We are establishing our concern strongly and gradually, we are exhausting our patience; after all these concerns shared and nothing is done, we will obviously have a good reason to take some rough but legal actions. #momoagentskillingmustend
#wearetired
#GhanaPolice
#angeltv
#peacefmonline
#Adomtv
#NCA
#NanaAddoDankwaAkufoAddo
#MinistryOfDefence
#momag
#momagmedia

31/10/2020
29/10/2020

Mobile Money Advocacy Group Ghana - MOMAG

PLEASE ALL SHOULD FOLLOW THIS PAGE. THIS IS THE OFFICIAL MOMAG PAGE. LETS US ALL FOLLOW NOW

https://www.facebook.com/Mobile-Money-Advocacy-Group-Ghana-MOMAG-115168853671633/

Our primary objective is to influence the POLICY DECISIONS OF TELCOS AGAINST MOBILE MONEY AGENT. Also to find solutions to attacks on momo agent by robbers by engaging the appropriate authorities on behalf of all momo agent. The welfare of agent etc.

26/10/2020

MOMAG NATIONAL has donated some items & an amount of 2000 gh to a member who was shot at Nkranza. We wish to thank you all for your wonderful support and gesture and much thanks to the most high God for a successful Presentation.

#MOMAGUNITYISSTRENGTH

Special thanks to
#Gunshot
#Gorgorzegor

16/09/2020

MINUTES OF THE MEETING BETWEEN AIRTELTIGO's SENIOR MANAGER, MFS SALES AND THE LEADERSHIP OF MOMAG ON 3RD SEPTEMBER, 2020 AT AIRTELTIGO HEAD OFFICE

The meeting started at 10:50a.m. with an opening introduction by Mr Junior Addai Frimpong who he informed us about the various regions where he had worked and his rise through the ranks at Tigo before the merger with Airtel and now a Senior Manager of AirtelTigo.
Then further MOMAG team members were also informed that having worked in Ashanti region for some he has been brought to the Head Office. He called for the meeting with the view that he would solicit a broader view as a follow-up on an earlier interaction he had had with MOMAG Executives. Besides, he had taught it wise to engage them in a face-to-face meeting to learn and inform us of AirtelTigo's latest enhanced services.
MOMAG team members individually introduced ourselves followed by a brief history about MOMAG which was incorporated in 2017 with the Registrar-General's Department. Mr Watara Ibrahim indicated that the issues or problems are the experiences of a cross-section of Agents who were looking forward to definite solutions from AirtelTigo. Having introduced himself (Watara) as the interim President, he serially mentioned the challenges faced by Agents with regards to AirtelTigo operations and laying more emphasis on commission payments. We contributed and opined that cash in commission payment was one of the worst experiences and mostly paid at midnight and even irregular with when to pay as compared to what the other Telcos do. According to Watars, Tigo used to pay Ghc4 for every Ghc1000 transaction. MOMAG Team demanded that a specific date be agreed on to pay the commissions.
Further, commission payments were not forth coming until in recent past rectified. In response, our team was that it was now Ghc5 just like how much the others paying and that payments are done in the first three days of the ensueing month however maintaining the midnight payments to avoid pressure and traffic and also scraping are done before payment. According to Mr Addai the senior manager , his attempts to solve related problems has been to consult with the Agents particularky those Agents in the vicinity to find out the latest challenges they were facing in their operations. And that approach has proven to be very effective and being one of the reasons of inviting the Executives to the Head Office.

Besides, he explained that 1% was charged on customs accounts which is equally shared with Agents in the ratio 50:50. He said for the last 3 months commissions have been paid consistently. He also said that even BoG has praised AirtelTigo for that consistency of early commission payments.

Mr Watara wanted to know how lost or damaged SIM can be replaced when one has not used it for a long time. Mr Addai informed us that it's indefinite replacement for Agents but for subscribers after 90days it will be in dormancy and for a year subscribers' SIM are likely to be lost and the same number may be given out to another subscriber.

MOMAG team also bitterly complained about a member's frustrated efforts to have his agent numbers restored/replaced after several approach to the AirtelTigo office in Tema had yielded no result. The immediate response from Mr Addai was that he would ensure that the replacement was done provided the affected Agent got a blank Sim and sent all the needed details to him(Mr Addai). Providing willingness to do that, he immediately checked the status of the said number while we were there.

MOMAG team also complained about Field Officers who were not visiting the Agents in Tema as they used to do when Airtel and Tigo were separate entities. More so issues about float loading were raised concerning how some of the partner Banks turned away agents when it involves AirtelTigo as compared to AirtelTigo's competitors.

We asked about cashhub for AirtelTigo to be introduced in the system. Mr Addai indicated that there were advanced plans to do that in Greater Accra soon although other regions are already enjoying such super agents' services/cashhub.

In responding to problem with loading at Banks, Mr Addai mentioned 9 partner Banks which are offering and providing both onloading and off-loading of e-money for agents, especially Omni Bank and ABSA Bank.

By way of informing us, Mr Addai said Bank of Ghana has observed consistently that Momo transactions are liked and done by more Ghanaians and that the Banks are now using Momo transactions to shove up their minimum reserves requirements more than the normal banking services therefore BoG was trying to sanitize the system so agents are supposed to update their formal business documents. Information from BoG was now requesting that every Momo account be linked with a particular bank.

Activities of Fraudsters are seriously being tackled with much collaboration with the security agencies according to Mr Addai.

And that AirtelTigo was rolling out a kind of insurance in partnership with Hollard for agents but MOMAG team based on past experiences raised serious issues about unreliability on the part of Hollard and rather suggested SIC or Enterprise Insurance be be involved.

MOMAG also seriously complained about the AirtelTigo call centers where different numbers are used to call agents and demanded that a particular known number be used instead just as the other telcos do.

We additionally kicked against the reversal done by subscribers and called for expansion on subscribers' wallets. Mr Addai explained that incorrectly registered SIM have limits but accurately registered can have theirs going beyond the current upper ceilings. He said fictitiously registered SIMs and those registered with NHIA are up to only Ghc1000 and for Voter IDs registered SIMs transactions are cupped between Ghc2000 and Ghc5000.

MOMAG also requested that AirtelTigo SIMs registrations be linked onto the GVIVE to help curb the limitations in order to improve and for updates. We also demanded that registration app be developed for a smooth and fast registration.

Bad network was an issue for discussion during the meeting and we had the information that AirtelTigo has expanded its operations to all 16 regions in Ghana so far being second to MTN but not in terms of quality of Services but coverage.

We were equally informed that PIN resetting can only be done with proper IDs and updated business certificates and that no resetting through voice call any longer.

MOMAG team asked for provision of loans to agents and in response Mr Addai said that AirtelTigo has already initiated a collaboration with Stanbic Bank which then brought on board the other Telcos to provide loans to Agents by scoring their transactional histories and volumes which would be categorized the agents into tiers before loans could be advanced. He said that there wouldn't be loans to subscribers but to only agents.

SIM registrations is very convenient with AirtelTigo as was a commendation from MOMAG however we complained about the tiny writings which are difficult to decipher on the starter parks.

We praised AirtelTigo for the smooth ussd *474# sim registration process without any stressful procedures as compared to other telcos.

MOMAG asked that Agent codes shouldn't be with the alphabet A and that if they could introduce only numbers for agent code.
In respond the senior manager said since it was a possible thing to do he would take it up.

Another petition from us was that only names of Agents should appear after transactions have been done without the cellphone numbers. And also agent to agent transactions must have the business name shown than that of the code or the personal name.

At 12:45p.m. the meeting was closed.

Videos (show all)

Is a May Day dis  tin.
Our trained dog with displaying talent.
May Day tin
MOMAG at May Day 2018. The time is now. To be together if u are a merchant.
MOMAG at May Day 2018. This the time to join now if u are Mobile Money vendor.
MOMAG at May Day 2018.
YOU NEED US AND WE NEED YOU TELCOSE
MOMAG calls on GOVERNMENT & TELCOSE  for protection against resent ROBBERY attack on AGENT across the NATION.
MOMAG

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