Museum Street Dental Practice Warrington

PLEASE BE AWARE THAT WE HAVE STAFF SHORTAGES TODAY & THEREFORE MAY ONLY BE ABLE TO RESPOND TO URGENT CALLS AND MESSAGES, WE ARE SORRY FOR ANY INCONVENIENCE. Thank you for your patience

⚡️Self Check In ⚡️
We now have a new facility for our patients to check in on arrival, using the tablet in our reception area.
Any patient attending for an appointment, who has already completed their forms via our online portal, can use the self check in service.

We apologise if you've had difficulty reaching us.
Museum Street Dental Practice has been undergoing some changes recently. The changes aim to increase the availability of NHS dental care in the local area. Recently we have been inundated with telephone calls and enquiries.
During the month of August we received a total of the following:

4,045 calls total call duration was 301 hours.

We are making changes to the options on our phone system.

Your calls are very important to us. To help us help you please:

1, Ensure you select the correct option when calling us.
2, For non-urgent enquiries, please call after 10 am.
3, When placed in a queue, if you do not wish to wait, please leave a message if prompted, or call back at a different time of day.
4, You can also contact us at [email protected]

Urgent enquiries are prioritised. It may take us longer to respond to non urgent enquiries.

Our dedicated receptionists work tirelessly every day to answer phone calls whilst also dealing with patients as they attend the practice for appointments. We ask you to be kind and patient. The practice has a zero-tolerance policy and any shouting or abusive behaviour shown towards our staff will not be tolerated.

Museum Street Dental Team

We are currently experiencing issues with our phone lines, please could we ask that only patients with urgent issues contact us today.
If you are struggling to get through on the phone, please email us at [email protected] with any urgent issues. Thank you