CustomDesign.Shop

Place of work
Office based in Žilina / partially home based

Contract type
Full-time

Wage (gross)
Starting salary 1300-1500 EUR/month + bonus
(skills and experience depending)

Your skills
- Fluent in English and French language
- Good communication skills
- German language (optional)
- Experience in Customer support (optional)

Job description, responsibilities and duties
- Replying to customers email queries
- Contacting customers to acquire required/missing order details
- Reporting missing/delayed shipments to carriers
- Preparing reports of most common problems
- Cooperation with production team
- Reviewing and responding to customers feedbacks left on marketplaces

Your benefits
- Paid overtimes
- Performance based bonus
- Stable job for growing international company and long-term job security (even during pandemic)
- Active use of foreign languages and continuous improvement
- Home office option

Brief description of the company
CustomDesign.Shop is a UK (London) based company specialising in production of personalised products like stationery, pens, pet products, business and personal gifts.
Since the company was founded, we have had great success with our products and huge growth every year. We managed to build a stable supply and production network serving customers in the whole world.

How to apply
Please send your CV to [Email address hidden]. Suitable candidates will be contacted back and invited for a personal interview.

Amazing review and great pictures from our customer. Thank you very much!
"I LOVE IT! I wasn't sure how the text would stand out against a darker color. It turned out amazing, it's very clear. The buckle is great quality, and the little stopper to secure the excess strap that comes off the buckle is very snug and good quality. The collar feels so much higher quality than I expected, I love it. It's perfect."

Today, I'd like to introduce you our new product and I would be very happy if you could leave us any feedback.
What do you think about these personalised cat 🐱 bowls? Do you like them? What other picture desings would you suggest us to use? Feel free to tag or ask all your cat owner friends.

We have something special for all the pen lovers today 😉
This beautiful metal pen in premium gift box, custom engraved with your own text, is very popular as a wedding gift but I believe it is also suitable for all kind of occasions like birthdays, anniversaries, mother's or father's days etc etc. Do you agree with me?

Even when you are stuck at home, you still can let your loved ones know how much you care about them.
What about personalised message engraved on slate heart coaster?

How do you like our premium leather dog collar, custom engraved with your own text? This is our top of the range dog collar made from the finest top-grain leather. The collar is also padded to ensure comfortable daily use.

Even in this digital age it is very important to take notes, write your ideas whenever and whereever you are.
According to Richard Branson "An idea not written down is an idea lost. When inspiration calls, you've got to capture it."
Are you ready to follow his great advise?
Kinga Wójtowicz I hope you like our small gift 😉

Does your cat enjoys exploring new places and wander off? Are you afraid she/he might not get back to you? Then our personalised cat collar is what you need.
These collars are safe, light and very comfortable.

One of our bestsellers - Eco friendly 🌍 Bamboo ballpoint pen 🖊️ packed in simple and stylish black gift box 🎁.
And of course engraved with your name or any other custom text.
Do you like it?

Time to rock the world while we are stuck at home 😉
Happy drumming 🥁 dear friends!

There is always a good time to show your loved ones that you care for them.
Our engraved notebooks might be just the perfect way.

What is more terrifying than the thought of your dog getting away from you?
Our personalised collar will help to identify your pet in the event of escape or missing and ensure his quick return back home.