Luminus Insight CIC

“I want to give up but I just want a magic pill.”

There isn’t a magic stop smoking pill but do you know that with the right support, you are 3 times more likely to quit smoking for good?

Do you know there is free help out there to support you to stop?

Please share your thoughts about smoking with us, whether you are considering stopping smoking or not, and the barriers to stopping. We also provide information in the survey about the free support that is available.

Please complete our survey: https://www.smartsurvey.co.uk/s/LumStoppingSmoking2025-26/

[Image description: In the main part of the image is a quote:
“I want to give up but I just want a magic pill.”
And then the questions:
There isn’t a magic pill but do you know that with the right help, you are 3 times more likely to quit smoking for good?
Do you know there is free help out there to support you to stop?
To the right is a photo of a person with thought bubbles above their head one containing a few tablets with a cross through them, the other is a fist crushing a cigarette.
Underneath the photo it says: ‘Whatever your answers - We would like to hear your thoughts about smoking and stop smoking support in Surrey.’
At the top of the image is a logo and at the bottom our strapline: Shining a light on what matters to people.]

As we’re coming towards the end of we’d like to find out what it’s meant to you.

Have you attended any events or been supported by any local organisations?

Have you found out information from social media, websites or from television or radio programmes?

As Giving Carers a Voice we listen to the experiences of carers (of all ages) to ensure your views are heard in the design and delivery of the services you use or if there are gaps in services.

So please get in touch:
You can let us know your experiences of getting support in the following ways:
Complete our online survey - https://www.smartsurvey.co.uk/s/GCAVcarersurvey/
Contact us via:
Phone: 01483 301448
SMS: 07592 787533 (text only)
WhatsApp: 07592 787533
Email: [email protected]
Website: https://luminus-cic.uk/services/giving-carers-a-voice-page/

[Image description: At the top of the image, there is a dark purple banner set at a slight angle. On this band in white are the words: Giving Carers a Voice. To the right is the Luminus: Home of Healthwatch Surrey logo. Underneath (on a bright yellow background) are the words ‘What has meant to you? Beneath the photo, there is a dark purple band at a slight angle. On this band in white are the words Shining a light on what matters to people.]

These words, sent to us by a carer we met, really show the importance of Building Carer Friendly Communities (the theme for this year’s ):
“Thank you so much for your time the other day, and talking to me during the break when you could have been eating biscuits! You were so helpful and made me feel a whole lot better and less guilty about my thoughts relating to my dad. The links you sent through are great, as I didn't realise there was so much information out there that I could access. I really struggled with dad's diagnosis initially, as the consultant told him he had dementia and then discharged him, with no further information or signposting, so having people and organisations like yourself is great…Being given permission to just "be" is a revelation! 😀.”



[Image description: At the centre of the image is part of the quote from a Surrey carer as mentioned in the accompanying text. At the top of the image, there is a dark purple banner set at a slight angle. On this band in white are the words: Giving Carers a Voice. To the right is the Luminus: Home of Healthwatch Surrey logo. At the bottom of the image, there is a dark purple band at a slight angle. On this band in white are the words Shining a light on what matters to people.]

Our Shoes have released a video about their training, which is shaped and led by young people. This Week is all about building carer friendly communities and this training is an opportunity to understand more about the lives of young carers. We know from our work that many young carers go unnoticed in our communities and so we were particularly delighted to be involved with this video and to share it here: https://www.youtube.com/watch?v=xzCfk7XzJVI

Surrey Youth Voice

Our Shoes training- for professionals Our Shoes Training is shaped and led by young people, ensuring it’s...

Our Giving Carers a Voice team are working with our Healthwatch Surrey team to champion the voice of local carers regarding GP practices. Your experiences could really help us to do this.

Are you an unpaid carer?
Do you speak to the GP practice of the person you care for on their behalf?
What challenges do you face?
How well supported do you feel?
And what could make it better?

If you care for someone who couldn’t manage without your help – then you are a carer.

You can complete our short survey online: https://www.smartsurvey.co.uk/t/CarersExperiencesGPPracticesHwSy2026/

Or if you prefer a paper copy or to share your experience in your own words, you can get in touch with the Healthwatch Surrey Helpdesk:
Phone: 0303 303 0023
SMS (text only): 07592 787 533
WhatsApp: 07592 787 533
Email: [email protected]

[Image description: On the left side of the main image is a photo of a person with a stethoscope around their neck. They are sat at a desk. They are not looking directly at the camera but they are smiling. To the right of the photo are some questions: Are you an unpaid carer? What’s your experience of GP practices? Do you feel supported? Could it be better? Please share your experiences… At the top of the image, there is a dark purple banner set at a slight angle. On this band in white are the words: Giving Carers a Voice. To the right is the Luminus: Home of Healthwatch Surrey logo. At the bottom of the image, there is a dark purple band at a slight angle. On this band in white are the words Shining a light on what matters to people.]

Have you added your support to the ‘Together we’re building carer friendly communities’? we have – visit: https://www.carersweek.org/ # to add your name.

Our Giving Carers a Voice team regularly hear from carers about the importance of local services.

“I get a lot of benefit from coming to this group and talking to the other carers.”

“I was at my wits end with no support. I then came to this group and actually just burst into tears as I realised that I wasn't on my own. It has been a lifesaver.”

If you live in Surrey and need support with your caring role, please contact for Carers to find out what might be available for you.

Please share your experience of being a carer with us so we can continue to raise awareness within Surrey to ensure your voice is heard in the design and delivery of services.

You can let us know your experiences of getting support in the following ways:
Complete our online survey - https://www.smartsurvey.co.uk/s/GCAVcarersurvey/
Contact us via:
Phone: 01483 301448
SMS: 07592 787533 (text only)
WhatsApp: 07592 787533
Email: [email protected]
Website: https://luminus-cic.uk/services/giving-carers-a-voice-page/




[Image description: At the centre of the image is quote from a Surrey carer as mentioned in the accompanying text. are the words Carers Week theme – Building Carer Friendly Communities. Beside these are the Carers Week logo and an image of buildings and trees with a person stood in front of them. At the top of the image, there is a dark purple banner set at a slight angle. On this band in white are the words: Giving Carers a Voice. To the right is the Luminus: Home of Healthwatch Surrey logo. At the bottom of the image, there is a dark purple band at a slight angle. On this band in white are the words Shining a light on what matters to people.]

Today is the start of – with this year’s theme being ‘Building Carer Friendly Communities’. Our Giving Carers a Voice team listen to carers of all ages and highlight their experiences in Surrey to ensure their voices are heard in the design and delivery of services.
This week the team are taking part in:
• Carers trust webinar about supporting young carers in schools
• East Surrey College, post 16 transition event
• Memory Café, Dementia Group, Oxted
• Howard of Effingham School, Celebration of young carers

If you’re not at these events – we’d still love to hear your experiences:
• What support have you received from your local community?
• Has a local group, neighbour, employer, school, GP surgery, pharmacy, faith group or community organisation made a difference to your caring role?
• What has helped you feel recognised, supported and included as a carer?
Your experiences can help us celebrate what works well and highlight where more support is needed.
Together, we can help build communities where carers feel seen, valued and supported. 💙

You can let us know your experiences of being a carer in the following ways:
Complete our online survey - https://www.smartsurvey.co.uk/s/GCAVcarersurvey/
Or contact us via:
Phone: 01483 301448
SMS: 07592 787533 (text only)
WhatsApp: 07592 787533
Email: [email protected]
Website: https://luminus-cic.uk/services/giving-carers-a-voice-page/



[Image description: Within the middle section of the image are the words Carers Week theme – Building Carer Friendly Communities. Beside these are the Carers Week logo and an image of buildings and trees with a person stood in front of them. Below are the questions detailed in the post. At the top of the image, there is a dark purple banner set at a slight angle. On this band in white are the words: Giving Carers a Voice. To the right is the Luminus: Home of Healthwatch Surrey logo. At the bottom of the image, there is a dark purple band at a slight angle. On this band in white are the words Shining a light on what matters to people.]

“I want to give up but I just want a magic pill.”

There isn’t a magic stop smoking pill but do you know that with the right support, you are 3 times more likely to quit smoking for good?

Do you know there is free help out there to support you to stop?

Please share your thoughts about smoking with us, whether you are considering stopping smoking or not, and the barriers to stopping. We also provide information in the survey about the free support that is available.

Please complete our survey: https://www.smartsurvey.co.uk/s/LumStoppingSmoking2025-26/

[Image description: In the main part of the image is a quote:
“I want to give up but I just want a magic pill.”
And then the questions:
There isn’t a magic pill but do you know that with the right help, you are 3 times more likely to quit smoking for good?
Do you know there is free help out there to support you to stop?
To the right is a photo of a person with thought bubbles above their head one containing a few tablets with a cross through them, the other is a fist crushing a cigarette.
Underneath the photo it says: ‘Whatever your answers - We would like to hear your thoughts about smoking and stop smoking support in Surrey.’
At the top of the image is a logo and at the bottom our strapline: Shining a light on what matters to people.]

Luminus Insight CIC Luminus is a Surrey based independent community interest company which exists to empower people to have their voices heard.

“Snacking and smoking are part of my day to day routine, I need to make changes, but I don’t know where to start.”

We would like to know your thoughts about smoking, whether you are considering stopping smoking or not, and the barriers to stopping. Did you also know there is free support to stop? You can find out about help to quit by doing our survey.

Please complete our survey: https://www.smartsurvey.co.uk/s/LumStoppingSmoking2025-26/

[Image description: In a large speech bubble are the words: “Snacking and smoking are part of my day- to- day routine, I need to make changes, but I don’t know where to start.” Around this quote are various snacks (Cakes, crisps and biscuits).
Underneath are the words: We would like to hear your thoughts about smoking and stop smoking support in Surrey.’
At the top of the image is the Luminus logo and at the bottom our strapline: Shining a light on what matters to people.]