Livewebchat

LiveWebChat connects your business to your customers in real time, so that your customers can ask for help when they need it… it makes a big difference.

LiveWebChat



With our ‘Advanced & Pro’ LiveWebChat package your team go a step further and will actually be able to see who’s on your site, what pages their looking at and even if they’re a retuning customer, meaning that your team can start the chat with them if they think they need help or if they meet certain criteria, such as having been on your site for a certain amount of time. And that’

Operating as usual

What is live chat for tech companies and how can it help you grow and succeed? 15/02/2022

What is live chat for tech companies and how can it help you grow and succeed?

https://www.livewebchat.co.uk/post/what-is-live-chat-for-tech-companies-and-how-can-it-help-you-grow-and-succeed

What is live chat for tech companies and how can it help you grow and succeed? Tech companies have been enjoying great success over the last few years as the move to digital and online accelerates. However, one of the biggest challenges for tech providers in an already saturated marketplace, is standing out from the crowd and finding new and creative ways to engage with potent...

Education and training providers. 3 Top tips for your January marketing drive… 10/01/2022

Education and training providers. 3 Top tips for your January marketing drive…

https://www.livewebchat.co.uk/post/education-and-training-providers-3-top-tips-for-your-january-marketing-drive

Education and training providers. 3 Top tips for your January marketing drive… We all know that January is the time for new years’ resolutions when learning new skills, hobbies or languages is at the top of many people’s agenda. Now is the time to make sure that you’re at the top of the list when someone starts their search for a course or provider. Take advantage of the...

Pssst. Get £50 for you AND a friend every time you refer them to Live Web Chat. 15/12/2021

Pssst. Get £50 for you AND a friend every time you refer them to Live Web Chat.

https://www.livewebchat.co.uk/post/pssst-get-50-for-you-and-a-friend-every-time-you-refer-them-to-live-web-chat

Pssst. Get £50 for you AND a friend every time you refer them to Live Web Chat. That’s right. All you have to do is refer a new customer to us and we’ll send you a £50 Amazon voucher to say thank you, we’ll also top up their account with £50 credit to use on our web chat services. We’d love for you to talk positively about your experience using our service and for you...

E-Commerce - Supply chain worries? Get ahead of the game for Christmas. 25/11/2021

E-Commerce - Supply chain worries? Get ahead of the game for Christmas.

https://www.livewebchat.co.uk/post/e-commerce-supply-chain-worries-get-ahead-of-the-game-for-christmas

E-Commerce - Supply chain worries? Get ahead of the game for Christmas. Benefit from better communication with your website visitors Retailers are all facing the same issues this Christmas in terms of increased costs, delayed stock delivery timings and the challenge of getting enough stock to satisfy demand. Many retailers and e-commerce businesses have already seen an....

Live chat for Solicitors 19/11/2021

Live chat for Solicitors

https://www.livewebchat.co.uk/post/live-chat-for-solicitors

Live chat for Solicitors What is live chat for solicitors and how can it help your practice grow and succeed? Whatever your specialism, be it conveyancing, family law, corporate or any other area, the key challenge to a successful practice is standing out from the competition by being as accessible as possible in order to s...

Live chat for Estate Agents 30/09/2021

Live chat for Estate Agents

https://www.livewebchat.co.uk/post/live-chat-for-estate-agents

Live Web Chat can help Estate Agents increase and improve but did you know that it can also be used to gather data and leads?

Live chat for Estate Agents We all know that if you want to buy or rent a house, the first place to start is online. Whether it’s to enquire about property details, arrange viewings or valuations, it’s clear that the first port of call for most people is via your website. However, managing chats yourself can be a labour in...

Livewebchat updated their address. 25/08/2021

Livewebchat updated their address.

Livewebchat updated their address.

What are the benefits of a web chat answering service for charities? 19/08/2021

What are the benefits of a web chat answering service for charities?

https://www.livewebchat.co.uk/post/what-are-the-benefits-of-a-web-chat-answering-service-for-charities

What are the benefits of a web chat answering service for charities? Live chat is an incredibly powerful tool which offers many charities a new way of communicating with people that either need help or want to make donations. It also provides another way of keeping in touch with partner organizations. A lot of charities do not have the scale of infrastructure to effe...

What are the benefits of a web chat answering services for large businesses? 11/08/2021

What are the benefits of a web chat answering services for large businesses?

https://www.livewebchat.co.uk/post/what-are-the-benefits-of-a-web-chat-answering-services-for-large-businesses

What are the benefits of a web chat answering services for large businesses? Web chat is now a hugely popular medium for communicating with your website visitors and potential customers. Whether that’s to help them navigate your website or to improve your customer service and ultimately, sales. It’s clear that the popularity is driven by a desire to achieve excellent cus...

What are the benefits of a web chat answering service for small businesses? 14/07/2021

What are the benefits of a web chat answering service for small businesses?

https://www.livewebchat.co.uk/post/what-are-the-benefits-of-a-web-chat-answering-service-for-small-businesses

What are the benefits of a web chat answering service for small businesses? Web chat is a great way for small businesses to communicate with website visitors and potential customers. Its increasing popularity has been driven by advances in technology, driving down costs, which make it a realistic option for even the smallest of companies with an online presence. So, what ar...

Should I use a web chat answering service? 05/07/2021

Should I use a web chat answering service?

https://www.livewebchat.co.uk/post/should-i-use-a-web-chat-answering-service

Should I use a web chat answering service? You must have noticed the growing trend for having live chat embedded on a website. It seems now that more websites have it that don’t. But is it right for all business websites and more importantly, is it right for you? Here, we cover just a couple of persuasive arguments for signing up to a webc...

How do I setup a web chat answering service for my business? 15/06/2021

How do I setup a web chat answering service for my business?

https://www.livewebchat.co.uk/post/how-do-i-setup-a-web-chat-answering-service-for-my-business

How do I setup a web chat answering service for my business? Having a webchat facilty on your business website to answer visitor queries is incredibly useful and really enhances customer engagement and conversions. The idea of being able to hire someone to answer those chats on your behalf, saving you valuable time and money, is even more appealing. But if yo...

How to get more customers? Get web chat! 08/06/2021

How to get more customers? Get web chat!

https://www.livewebchat.co.uk/post/how-to-get-more-customers-get-web-chat

How to get more customers? Get web chat! If you’re running a business then you’ll know that nowadays it’s essential to have an online presence, a trend that’s been accelerated over the last year. Times have been hard for a lot of businesses recently, but it seems that there is a silver lining on the horizon and many are starting to...

Why do I need a live chat answering service? 02/06/2021

Why do I need a live chat answering service?

https://www.livewebchat.co.uk/post/why-do-i-need-a-live-chat-answering-service

Why do I need a live chat answering service? If you use the internet then the chances are that at some point, you’ve engaged in a live chat. Live chats are essentially like a messaging app that’s linked to your website and allows visitors to engage with you, either for assistance or to find out more about your company. The aim of course, i...

What are the benefits of using a web chat answering service? 24/05/2021

What are the benefits of using a web chat answering service?

https://www.livewebchat.co.uk/post/what-are-the-benefits-of-using-a-web-chat-answering-service

What are the benefits of using a web chat answering service? We all know that the popularity of web chat has increased significantly over the last few years and that advances in technology have made this function more accessible to businesses, regardless of size. A Web Chat service is a natural next step for many businesses who find handling their own chats t...

Is a webchat answering service expensive? 12/05/2021

Is a webchat answering service expensive?

https://www.livewebchat.co.uk/post/is-a-webchat-answering-service-expensive

Is a webchat answering service expensive? When we talk about web chat, we mean that little chat icon that’s often placed in the bottom corner of a web page which allows you to “magically” connect to a real person and get help or ask a question. It’s transformed the way businesses operate online and has brought them closer to their t...

Who uses a webchat answering service? 04/05/2021

Who uses a webchat answering service?

https://www.livewebchat.co.uk/post/who-uses-a-webchat-answering-service

Who uses a webchat answering service? By now, most people are familiar with what webchat is. In simple terms, it’s a button that is available on a website whereby visitors can click and instantly connect to someone at the other end who can help them navigate their website, provide support or product information and ultimately, make a ...

What’s the point of a web chat service? 26/04/2021

What’s the point of a web chat service?

https://www.livewebchat.co.uk/post/what-s-the-point-of-a-web-chat-service

What’s the point of a web chat service? Web chat is fast becoming the first choice for businesses with an online presence that want to find a simple but effective solution for increasing their customer and website visitor engagement. But when all is said and done, what’s the point of online chat and what can if offer your business? The ...

What’s the best web chat service? 19/04/2021

What’s the best web chat service?

https://www.livewebchat.co.uk/post/what-s-the-best-web-chat-service

What’s the best web chat service? When looking for a webchat service it’s important to know what to look for. But if web chat’s new to you, how do you tell what’s an important factor in choosing your software or provider. Customer support When choosing a supplier, make sure that they have the resources to offer solutions to yo...

How much does a web chat answering service cost? 13/04/2021

How much does a web chat answering service cost?

https://www.livewebchat.co.uk/post/how-much-does-a-web-chat-answering-service-cost

How much does a web chat answering service cost? If you’ve ever considered getting a web chat service for your website, you’ve probably wondered how much it would cost you and what you’d get for the money. There are various companies out there offering web chat software for your website for as little as the price of a takeaway every month. W...

What is a web chat answering service? 06/04/2021

What is a web chat answering service?

https://www.livewebchat.co.uk/post/what-is-a-web-chat-answering-service

What is a web chat answering service? Put simply, a web chat answering service is way of engaging with your website visitors in order to enhance engagement on your website and ultimately, increase sales. The most successful businesses make it easy for their customers to speak to them The simplest way to get web chat onto your website is...

Is it difficult to setup web chat for my website? 29/03/2021

Is it difficult to setup web chat for my website?

https://www.livewebchat.co.uk/post/is-it-difficult-to-setup-web-chat-for-my-website

Is it difficult to setup web chat for my website? The short answer is… NO! It really is as easy as one, two, three. All you have to do is contact us and we will setup your web chat software and link it to your website for you. The only thing you need to do is copy and past a small piece of code into your website and we will manage the rest for yo...

How can I offer webchat on my website without having to sit and answer chats all day? 17/03/2021

How can I offer webchat on my website without having to sit and answer chats all day?

https://www.livewebchat.co.uk/post/how-can-i-offer-webchat-on-my-website-without-having-to-sit-and-answer-chats-all-day

How can I offer webchat on my website without having to sit and answer chats all day? Almost every small business nowadays has a website. Some of them are fully functioning ecommerce platforms where you can order products and services online. Others are simply an online presence that showcases their portfolio and allows potential customers to get in contact with them. What they all s...

How can I get more customers via my website? 03/02/2021

How can I get more customers via my website?

https://www.livewebchat.co.uk/post/how-can-i-get-more-customers-via-my-website

How can I get more customers via my website? Looking to get more customers via your website? Here are some simple but incredibly powerful tips to help you get more website visitors and to convert more of those visitors into paying customers; 1. Know your selling point Think about what can you do to solve your customer’s problems and shout ab...

livewebchat.co.uk 04/01/2021

We’re here to help

https://www.livewebchat.co.uk/post/we-re-here-to-help

livewebchat.co.uk We know it’s not easy to communicate with your potential customers at the moment. We’ve seen the demand for web chat increase significantly over the past year as the move to online products and services has accelerated due to the current climate. Here at Live Web Chat, we’re well positioned to...

livewebchat.co.uk 24/11/2020

Don't miss out!

https://www.livewebchat.co.uk/post/don-t-miss-out

livewebchat.co.uk A study of 433 businesses was carried out to see how fast they responded to a new enquiry via the website. ...the majority (over 50%) took more than 5 days to respond or didn’t respond at all. Shocked? You shouldn't be. Here is why… You go to a website that looks like it provides what you need. ...

livewebchat.co.uk 06/11/2020

Simple choices

https://www.livewebchat.co.uk/post/simple-choices

livewebchat.co.uk If you’re looking for a web chat provider who can offer flexibility but can also support your business as it changes and grows over time, then look no further! Here at Live Web Chat we offer several packages which can be modified or upgraded as your needs change. So let’s take a look at them; So...

livewebchat.co.uk 21/09/2020

Now’s the time…

https://www.livewebchat.co.uk/post/now-s-the-time

livewebchat.co.uk We all know that the future is online. You don’t need to be an expert or to rely on any kind of study to know that online purchases have increased exponentially over the past few years. In the last few months, that growth has been accelerated even further as lock-down has almost doubled daytime in...

livewebchat.co.uk 14/07/2020

Let people know you’re there

https://www.livewebchat.co.uk/post/let-people-know-you-re-there

livewebchat.co.uk In the current climate, customers want to know that you’re open, that you’re operating normally and that you’re able to deal with your website queries quickly. Here at Live Web Chat we’ve been operating as usual throughout the last few months and we’re continuing to offer extra support to ...

livewebchat.co.uk 20/05/2020

Don't leave it to chance

https://www.livewebchat.co.uk/post/don-t-leave-it-to-chance

livewebchat.co.uk Having web chat on you site is a proven way of increasing conversion rate and customer satisfaction. Not only are you able to help your potential customers, but you're also giving them the confidence that they're dealing with a professional and reputable organisation. So don’t leave it to chance! ...

livewebchat.co.uk 20/04/2020

It’s all online

https://www.livewebchat.co.uk/post/it-s-all-online

livewebchat.co.uk We all know that the recent spike in online shopping and ordering has put business under immense pressure, so the importance and challenge of helping your website visitors is clearer now more than ever. Let us help you offload the burden of guiding your customers through your website by answering th...

livewebchat.co.uk 20/03/2020

Contingency support for home working

https://www.livewebchat.co.uk/post/contingency-support-for-home-working

livewebchat.co.uk We understand that the weeks and months ahead will pose challenges for businesses in every sector, and we want to let you know that we're here for you if you need us. We’re ideally suited to helping businesses overcome the logistical and technical challenges of working remotely and from multiple l...

livewebchat.co.uk 13/03/2020

Make it your own...

https://www.livewebchat.co.uk/post/make-it-your-own

livewebchat.co.uk Having manned web chat on your website is an excellent way of improving responsiveness and converting browsers into paying customers, but it needs to be implemented properly. Here at Live Web Chat we can tailor our software to your needs. This includes creating bespoke chat icons and windows that fi...

livewebchat.co.uk 11/02/2020

Real people make the difference

https://www.livewebchat.co.uk/post/real-people-make-the-difference

livewebchat.co.uk Ever been onto a website and discovered that it has a handy web chat function with someone on standby, ready to help you with your query only to discover that t

livewebchat.co.uk 06/01/2020

The gift of time

https://www.livewebchat.co.uk/post/the-gift-of-time

livewebchat.co.uk Having a web chat facility embedded into your website is great. It allows you to answer all manner of queries from potential leads and customers. But having to

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Gemini House, 136 - 140 Old Shoreham Road
Brighton And Hove
BN3 7BD

Opening Hours

Monday 8:30am - 6pm
Tuesday 8:30am - 6pm
Wednesday 8:30am - 6pm
Thursday 8:30am - 6pm
Friday 8:30am - 6pm
Saturday 9am - 3pm

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