Concierge-BCN.com

Are you looking for a way to securely delegate your workload every time a new client checks-in or checks-out? Simply looking for a back-up to look after your investment when you are away? We can provide you with the following services:

- Check-in and Check-out on your behalf with English and Spanish speakers
- End of Stay Cleaning
- Emergency Calls Line
- Collection of payment in cash or by credit card using our credit card facilities at check-in or before the arrival of your client to secure your revenue
- Payment of Security Deposit by Credit Card for safe and easy solution with easy refund on check-out
- Photography and Video services for your online profiles
- Full marketing of your property on various websites such as airbnb.com, booking.com, housetrip.com 9flats.com, book-a-break.com, mynewplace.com, etc.. with management of your online availability calendar and rates on each of these platforms.
- Yield Management advise for your nightly rates according to flat location, description and dates
- Advise and paperwork help with Spanish administration for areas such as the touristic license, VAT refund and Tax Breaks and Right Offs, third party insurance, etc...
- Help your ranking on many of the above mentioned pages and social medias by improving your review and feedback response from your clients (this means that your apartment appears on the first pages of an availability search rather than at the end generating more bookings)
- Maintenance and Repairs
- Interior Design and Reforms
- Management and daily check of the potential renovation of your flat
- Rental of equipment such as cots, extra beds, pre-paid phones, bikes and even scooters at your flat to bring added value to your overall proposition, etc...

Basically, no job is too small or too big for us. We are also the perfect solution for Foreign or out of town investors looking for a reliable and efficient way to manage their portfolio. You can use our team when you are away on holiday and don´t want to lose out on revenue (check-in, check-out, cleaning and money collection). Or, you can use us as an on-going agency helping you making the best out of your investment in a total hassle free manner (reforms, marketing, calendar and rate management, repairs and emergency calls cover, etc...) Our rates are fair and our service bar none, whether we deal with you your flat or your clients. Feel free to give us a call now for any question or if you wish to organise a meeting at your rental flat.