Glasfit George

Glasfit George

Comments

GLASFIT GEORGE:

Shocking service from day 1. Sub-std w/s screen from manufacturer (mid-range). Gaps between the glass (chipped and unevenly cut) and rubber living from left to right - LOOKED AWFUL, UNFINISHED, AMATEURISH AND UNPROFESSIONAL. Glassfit George probably thought i wouldn't noticed. 😮

Agreed with the Manager he would contact the manufacturer to find out if the W/S for my Audi A3 was "faulty/no correct or if that's the way they made. Had to take the car back again the following Monday so the manager could get more pics for the manufacturer.

After i had left, i cleaned the w/s and what do you know, they fitted the wipers back on INCORRECTLY!!!! The wipers now stopped on the mounding below the glass, and had to wipe over and across the sharp edges of this sh*tty glass windscreen and stopped in front of my face/view! WTH. No check list there then either! 🙄

Monday morning; I asked/instructed the manager - he agreed - to get feedback from the manufacturer so i could make a decision on what i felt was the best way forward as just two days prior i had already shown my car to a potential buyer with the original Audi) windscreen (but now chipped) so it was verbally sold on the basis with a new w/s and due for delivery to the new owner on Tuesday!!! Glasfit was well aware of this. I'm still standing there staring at the car, perplexed, and the Manager just walks off.....nice. Excellent service and example to your (already questionable) team.

Monday lunch time i am sent a message to fetch the car. it's ready. 🤔🤔🤔🤔🤔

Go to glassfit. The manager was no where to be found. The front office lady (clearly young and inexperienced, yet quietly snarky and bitchy at the same time) told me that the manufacturer advised that that particular w/s was not up to standard and they could replace it. I go look at the car.

Instead of Glasfit calling me as agreed, they decided that haphazardly smeared black sealant from one end of the windscreen to other was the perfect solution!!!! Not only that, but they had somehow did such a p**s poor job it was on the glass and on the moulding below. Did they use a rock or a dead man's foot to apply this sticky, unseemly goo?!!! WTAF!

It was truly horrific. 😲😲😲 WTF did you do to my car?!

It is clear from the get go they simple did not CARE!!!! 😡😡😡😡😡😡

Not only did they NOT do as agreed - call the OWNER - BUT THEY TOOK AWAY the opportunity from ME, THE OWNER, to make the decision on how to move forward.

Since the Manager was not there, poor admin girl (no not poor, she had an attitude of note and not of the good kind, the world will teach her a lesson or two along the way i am certain) had to take the brunt of my frustrations. The car is due to be delivered 24 hours later!!! I'm supposed to be paid as well the bank. But now i sit with a car that looks WORSE than when i brought it in.

The more i tried to explain to this sassy girl that she/manager were supposed to call me first so i could decide if a new replacement w/s should be ordered or if i should order the Audi windscreen and pay additional excess, the dumber or more difficult she became. The buyer had already seen the car - how could i possibly give him a car that was now in a worse condition that before?!

Nope okay that also went over her head.
🤯🤯🤯🤯🤯🤯🤯🤯🤯🤯🤯🤯🤯

Rude sassy admin girl just didn't get it. There were no apologies, no attempts or offers of any kind to fix the situation or to forgo the second fitment charge. NOTHING!!!!!! Not from her, and more importantly not one single call from the manager. EVER.

So instructed the broker to tell the lovely insurance company their mid-range option of a windscreen was a dud and to cover the replacement of an Audi w/s (which is what i wanted in the first place) and yes i would have to cough up more money for the excess.

Why does it feel like i am paying for Glasft's 🤬 mess?

Oh because that wasn't enough, the Audi w/s was the only one in the country so we had to wait for it be delivered (which ended up being the friday) so i will in effect deliver the car to the buyer almost a week later and hopefully the bank would be paid in time before the next installment was due.... blah de blah blah. My problem, not theirs neh.

The Audi w/s screen is perfect. Yay. The winscreen wipers are fitted correctly. i handed over more money. And why, dear GLASFIT GEORGE, Because it was the right thing to do for the buyer of my car.

In future, none of the 15 cars we have in our fleet will EVER be sent to you, none of the 200 plus window panes or glass doors in our factory will ever be replaced by you. EVER. And some of those luxury cars, dear Glasfit, cost R30,000.00 a piece!

And all those companies i am oh so familiar with in the transport industry (let me expand admin girl, transporters means trucks which means windscreens)....i'll make a note to suggest to them that another local service provider i have never in the past 15 plus years had a single, tiny issue with, is the way to go, in both my professional and personal opinion.

Ps. I hope you buy that black sealant in super bulk. I see I am not the only customer to experience this problem with you.

We are here to assist with repairing or replacing: Motor glass, Building glass and Other glass related products.

Operating as usual

[06/10/15]   We have a vacant position for Frontdesk Sales and Admin. CV's can be emailed to [email protected] (For attention Adele) or delivered to Glasfit George (74 Knysna Road, George)

05/06/2015

ViewProtect ClearTrellis - Available & Installed by Glasfit George, Western Cape Tel : 044 871 0191

The ClearTrellis gates are available in both Standard and Armed Bars and are custom manufactured according to each customer's needs.

The ViewProtect Clear Trellis, made from polycarbonate allows for innovative security barriers that have little impact on the aesthetic value of a property. These transparent retractable security gates will also protect your property value by removing the prisonlike appearance of metal gates.

04/06/2015

George Cricket - Mixed C: Glasfit beat Munisipaliteit Mix 147(3) - 115(1) http://t.co/wjSSnP64po

02/06/2015

ViewProtect (((((((ARMED BARS))))))) Available & Installed by Glasfit George, Western Cape Tel : 044 871 0191

TRANSPARENT BULGLAR BARS with a INTEGRATED ALARM SENSOR that can be connected to ANY ALARM system an can stay activated 24/7 without having any effect on the client's movement in and around his house or office.

* 24/7 Active Alarm & Physical Protection
* NO false alarms
* Tamper Resistant
* Wires are INVISIBLE
* UV protected
* 10 year warranty

29/05/2015

Now availible at and installed by Glasfit George - ViewProtect ClearTrellis

The ViewProtect ClearTrellis, made from polycarbonate allows for innovative security barriers that have little impact on the aesthetic value of a property. These transparent retractable security gates will also protect your property value by removing the prisonlike appearance of metal gates.

With the installation of the ClearTrellis you will have an unspoiled view even when the gate is opened since the gate stacks unobtrusively to the side of the door when open. Matching barriers also available for window and other openings.

Contact Glasfit George Tel: 044 871 0191.

26/05/2015

At Glasfit George we cater for all your aluminium needs, ranging from doors and windows to aluminium railing. All our aluminium products are Costum-made to meet individual tastes, needs and architecture. Call us on Tel: 044 871 0191 (George / Knysna / Plettenberg Bay / Mosselbay / Oubaai / Sedgefield)

23/05/2015

Mobile Uploads

23/05/2015

George Pre-Primary Golfday

23/05/2015

Mobile Uploads

21/05/2015

Great game Glasfit! 3 wins in a row!!!!!

[05/21/15]   SAVE your windscreen and your MONEY

Fix any chips in your windscreen for free without jeopordising your no claims bonus. More than 30% of windscreen damage can be repaired without having to replace your windscreen. Save your windscreen and your money.

Request a quote or call us on 044 871 0191

21/05/2015

At Glasfit George we cater for all your aluminium needs, ranging from doors and windows to aluminium railing. All our aluminium products are Costum-made to meet individual tastes, needs and architecture.

actionsport.spawtz.com 21/05/2015

George Cricket - 09/03/15 Autumn League Action Cricket - Mixed C - Current Standings

George Cricket - Mixed C: Glasfit beat Angels and Devils 87(2) - 86(2) http://t.co/wjSSnP64po

actionsport.spawtz.com

actionsport.spawtz.com 20/05/2015

George Cricket - 09/03/15 Autumn League Action Cricket - Current Standings

George Cricket: Glasfit beat Shot for Shot 134(1) - 131(3) http://t.co/krwMmlo1GA

actionsport.spawtz.com

20/05/2015

At Glasfit George we cater for all your aluminium needs, ranging from doors and windows to aluminium railing. All our aluminium products are Costum-made to meet individual tastes, needs and architecture.

20/05/2015

Photos from Glasfit George's post

15/04/2015

Timeline Photos

[04/13/15]   Top quality motor and building glass products, expert workmanship, guaranteed.

Quality local and international motor glass brands
A wide range of motor glass products
Custom-cut household glass
SABS approved glass
Affordability
Fast turnaround times
Reliable workmanship, and
Value.

We stand by our slogan—we fit the best, best.

09/04/2015

Timeline Photos

09/04/2015

Timeline Photos

09/04/2015

Timeline Photos

09/04/2015

Glasfit George

We are here to assist with repairing or replacing: Motor glass, Building glass and Other glass related products.

09/04/2015

Glasfit George's cover photo

09/04/2015

Glasfit George

09/04/2015

Timeline Photos

09/04/2015

What Is New!

We’ve expanded our product offering to give you greater choice. Now, you can choose to fit a Benson, Fuyao or Safevue motor glass product.

Why choose from this new range of quality and value-for-money motor glass products?

# They are SABS approved
# They lower the cost of replacing a windscreen
# They are approved by most insurers for the replacement of the
policyholder’s motor glass
# Depending on the policy, the policyholder may not have to pay
an excess if either product is fitted
# Certain Benson and Fuyao products are made according to
product manufacturing and quality control specifications from
the OEM, and
# Safevue is manufactured by our longstanding partner
Shatterprufe®.

09/04/2015

Timeline Photos

09/04/2015

Timeline Photos

[02/12/15]   The New GLASFIT George ... GLASFIT George under new ownership is upgrading en revamping.

12/02/2015

Glasfit George's cover photo

21/01/2015

Timeline Photos

21/01/2015

Glasfit George

Telephone

Address


74 Knysna Road
George

Opening Hours

Monday 07:30 - 17:00
Tuesday 07:30 - 17:00
Wednesday 07:30 - 17:00
Thursday 07:30 - 17:00
Friday 07:30 - 17:00
Saturday 07:30 - 00:00
Other Auto Glass in George (show all)
National SA National SA
63 Albert Street
George, 6530

National Auto Glass George 63 Albert Street George 044 884 1717 082 412 7235