Women In Buses Council

Women In Buses Council


What a wonderful ABA this past week. The Women in Buses Council meeting was one of the highlights. Great networking and learning. Can't wait for the upcoming webinars.
Hi Everyone! Thank you for welcoming me to the group. We are just beginning to build the tour side of our motor coach business and I am hoping to speak w/ someone about a pricing formula for final cost when you calculate number of passengers/rooms needed. Then with final count how you make your adjustments. We are JACO Limousine, Tours/Charters out of Lexington/Louisville KY., Cincinnati, OH., and Knoxville, TN. This first year will be mainly on the eastern side of the states. We have four beautiful PREVOST buses. Ya'll come see us and tell me where and what we want to see when we visit you! Any other tips/advice are greatly appreciated. Have a great day. Suzanne Jones Gault
Question for Memphis: Our family is going to watch the Cyclones win the Liberty Bowl. :-) The 30th will be the game. We will have that evening and all of Sunday for Memphis. Sunday is New Year's Eve. We have an age range in children from 7-23. What are the must-dos and maybe even the "avoids'" because of our age range? Thank you!
Be sure to tune into our webinar today. at 2:00pm est.

Women in Buses Council is to recognize and advance the role of women in the motorcoach industry through networking, education and mentoring programs.

Mission: The Women in Buses Council was created in 2011 and is a program of the American Bus Association. Since that time, the leadership, structure and activities of the Council have been developing to meet the goals of the Council. Currently, the membership of the Council is open to all ABA members who actively support the mission of Women in Buses. The Council's leadership team consists of six (6) members including a Chairman, Membership Vice Chairman, Marketing & Communications Vice Chairman and three Committee Chairmen. The Council's structure consists of three (3) committees (Executive Management Committee, Operations & Maintenance Committee and Travel, Tour & Charter Committee) to meet the distinct needs and expectations of the diverse members of the Council. Committees decide on the educational and programmatic needs and any product/resource development. The Council meets regularly via conference calls and in-person at Marketplace annually. The Women in Buses Council provides a strong network of professionals in the motorcoach and group travel industry.

Many thanks to those who joined us today for our Wednesday webinar! A big thanks especially to our speakers today: Pete Peter Pantuso, Brent Maitland, Debbie Piner & Michelle Wilgen

Calling all WIB bookworms.....

WIB Inaugural Book Club Announcement:
Let's make this easy. Click here: https://bit.ly/2S2zFmK if you are interested in participating. Space will be limited to the 1st 12 respondents. Kim is making things easier on herself with this form, so even if you emailed her, please submit this form so all of the data is nicely populated. Next week, Kim will send one more survey to the final 12 to pick the book!

Good Job - Alicia Keys (Official Live Performance on CNN)

Forgive yourself; you are not perfect. Show yourself grace; you are still learning. Show yourself patience; you are on a JOURNEY. - Inspired Truth.

It's been a rough couple weeks for everyone - here's a little food for the soul. (Can you spot the bus driver?)


Alicia Keys performs live on CNN in honor of all essential workers. *I do not own rights to this music*


Ottawa Virtual Tours, Exhibitions, Activities and Performances - Ottawa Tourism

We maybe home bound now, but we know we're day dreaming options for future travel. WIB member Kelly Dean of Visit Ottawa Tourism shares ways that you can experience "travel" from the comfort of your home. So grab yourself a cuppa and enjoy today's travel treat below.... Thanks Kelly!

To start with, you can take a virtual trip down the Rideau Canal with TVO’s program TRIPPING the Rideau Canal! This four hour, immersive “real-time” trip down the UNESCO World Heritage Site explores the beauty and history of the Rideau Canal as if you were sailing yourself.

The Canadian Museum of Nature has two guided walk through tours on their YouTube channel. John Swettenham, the Chief Marketing Officer, brings you around to explore the museum and to see the Butterflies in Flight exhibition.
Two iconic locations in Canada’s Capital area have virtual 360 type tours where you can “look around” and click on spots for interesting tidbits. Check out Parliament of Canada’s House of Commons to learn about Canada’s government while Centre Block undergoes several years of renovations. Also, visit Canadian History Hall at the Canadian Museum of History, to learn about Canadian history and experience from coast to coast to coast.

For a list of other Virtual Tours, Online exhibitions and activities, plus some online performances, check our updated page on our website: https://www.ottawatourism.ca/ottawa-insider/ottawa-virtual-tours-exhibitions-activities-and-performances/

ottawatourism.ca Lean in and be educated, or sit back and be entertained, with virtual tours and performances from Ottawa, a city packed with museums and artistic culture.


Video Conferencing, Web Conferencing, Webinars, Screen Sharing

Did You Miss Today's Call? Check out the recording and mark your calendar for each Wednesday at 2 PM ET.

us02web.zoom.us Zoom is the leader in modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, chat, and webinars across mobile, desktop, and room systems. Zoom Rooms is the original software-based conference room solution used around the world in board, confer...

WIB Wednesday starts in 15 minutes....

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Password: 582611
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Have an idea for a topic? Please share with Erin Ducharme to be added to a future call at [email protected].

Plant a garden of new ideas & partnerships to grow.
Feed them with tools, new processes and getting back to the fundamentals.
Water them with friendships, paying it forward and supporting others.
Happy Earth Day from Women In Buses

Women In Buses Wednesday

Roll Call Women in Buses! As we all start to look forward to the future of our businesses and our industry, join us in our first steps towards healing and supporting each other.

Please join WIB Leadership, lead by Chair, Elizabeth Hall of John Halls Alaska for our first in a series of Women In Buses Wednesday meeting from 1 – 2pm Central.


We look forward to “Zooming” with you!

[02/05/20]   Here are some tips for reducing your stress in 5 minutes or less, and they actually work!

1. Deep Breathing: Sit up straight and close your eyes. Slowly inhale through your nose and envision the air you are breathing in as crystal clear and cool. As you slowly exhale, imagine the air going out as dark and hot. Slowly repeat the process until all of the dark air has left your body and you are filled with only cool, crystal clear air. Open your eyes and make a fresh start on the task at hand.

2. Be Present: Focus only on the single task before you at that very moment. Remove the constant background thoughts from your mind: the 50 other tasks you have to do at work that day, what you are going to fix for dinner, whether you remembered to let the dog out before you left for work, the oil change light that’s been on in your car for weeks, and so on. Focus your full attention on the task at hand and put everything else out of your mind. You can only tackle one thing at a time, so there is no sense in focusing on more than that one thing at a time. You will instantly feel less overwhelmed.

3. Tune in to Your Body: Close your eyes and imagine all the pores on your body as tightly closed, holding the pressure of stress inside with no means of escape. Now imagine that your pores are slowly opening up, releasing the interior stress, slowly at first but then faster as your pores fully open until, finally, all your stress is released and you are perfectly balanced inside and outside. Take a few moments to experience this balance before opening your eyes and returning to your work.

4. Listen to Your Thoughts: Pay attention to what you’re saying to yourself. Self-talk like “I’ll never get all this done”, “Nobody appreciates how hard I work” or “This day will never end” only serves to increase stress and anxiety, and most importantly, they are rarely true and serve no useful purpose. Change your self-talk to “I don’t know how I’ll get all this done, but I always do”, “My hard work pays off and my contributions matter” or “I’m looking forward to getting home and relaxing tonight”. Often, many of our thoughts are invisible to us, but have a tremendous effect on our stress level, for good or bad. Make your thoughts work for you, not against you.
Getting in the habit of being aware of your stress level and making efforts to reduce it whenever you can. It takes practice, but the benefits are worth the effort.

By Susan Datson, Ph.D., Director of Psychosocial and Spiritual Care


Women in Buses: Operations & Maintenance Committee | The 5 Must-Haves of a Reservation System « Events—American Bus Association

Women in Buses: Operations & Maintenance Committee | The 5 Must-Haves of a Reservation System
Webinar | November 7, 2019 | 2-3 PM ET

Sponsored by Motor Coach Industries

buses.org Session Information Women in Buses: Operations & Maintenance Committee Your ticketing & reservations system is the lifeblood of your business. The right one, 


Women in Buses: Tour, Travel & Charter Committee | How to Put Your Email Marketing on Autopilot « Events—American Bus Association

Women in Buses: Tour, Travel & Charter Committee | How to Put Your Email Marketing on Autopilot
Webinar | November 6, 2019 | 2-3 PM ET

Sponsored by Motor Coach Industries

buses.org Session Information Women in Buses: Tour, Travel & Charter Committee When it comes to marketing, do you have too much to do and not enough time to do it? 


Women in Buses: Executive Management Committee | Step 1 in Hiring: Sell, Sell, Sell! « Events—American Bus Association

Women in Buses: Executive Management Committee | Step 1 in Hiring: Sell, Sell, Sell!
Webinar | November 5, 2019 | 2-3 PM ET

Sponsored By Motor Coach industries

buses.org Session Information Women in Buses: Executive Management Committee Getting candidates to apply is step one when hiring for open roles. Learn what will draw 


The Most Inspirational Women in Bus & Coach: Linda Burtwistle of Coach USA

Read about why Linda Burtwistle is one of the most inspirational women in the motorcoach industry.

blog.betterez.com Continuing our Most Inspirational Women in Bus & Coach series, find out what Linda Burtwistle had to say about her career, Coach USA, and ideal Sunday.


Women in Buses 2020 Award Nomination Form

Women in Buses Council Award Nominations Deadline Extended until October 30 - Nominate Someone Today!

surveymonkey.com The purpose of the American Bus Association’s Women in Buses Award is to recognize an individual or company who has directly impacted the advancement and promotion of women within and among the motorcoach, tourism and hospitality industry.


The Most Inspirational Women in Bus & Coach: Wenda Pitre of Maritime Bus

Betterez is writing a series on The Most Inspirational Women in Bus and Coach. Check out their blog link below.

blog.betterez.com Next in our Most Inspirational Women in Bus & Coach series is an interview with Wenda Pitre. We chat to her about her journey and career with Maritime Bus.

WIB Profile: Vicki Bowman is Manager of Marketing and Events for Motor Coach Industries (MCI). Vicki, who joined MCI in 2005, manages a team that supports North America’s bestselling coaches in the private and public sectors. Vicki is responsible for MCI’s advertising, digital and social media, trade show and industry meetings and marketing efforts for the company’s new coach brands, pre-owned coaches and Service Centers throughout North America. She pioneered MCI’s social media presence, and her work overall has won MCI several marketing awards including a 2018 APTA Adwheel Award for the unveiling of the D45 CRT LE with revolutionary accessibility. Vicki will mark her 14th anniversary managing MCI’s participation at ABA’s Omaha Marketplace where she’ll be doing what she loves best about her job – meeting with MCI’s customers and legacy operators, greeting suppliers and industry leaders supporting everyone’s success. Vicki is a board member of Women in Buses, president of the Chicago Chapter of ILEA (International Live Events Association) and holds her profession’s highest designations as a Certified Meeting Planner (CMP); Certified Special Event Professional (SEP); and Certified Event Designer (CED) accredited by San Diego State University.


Operator Makes Magical Motorcoach Moments - People - Luxury Coach & Transportation

Check our one of our own! Erin Ducharme, Bloom's Bus Lines, Inc and Vice Chairman of the Women in Buses Council Membership Committee.

lctmag.com eNews Exclusive: Erin Ducharme says being a part of the Women in Buses Council has helped her expand her ideas and connections.

Jennifer Stegman is Director of Sales and Logistics of Martz Group.

The Martz Group, founded in 1908, is a 5th generation, family owned and operated transportation company with headquarters in Wilkes-Barre, Pennsylvania. The mission of the Martz Group is to provide safe, reliable and courteous service at an affordable price, and has stayed true to this mission, vision, and community for over a century. The services offered have continuously evolved for the last 100 years, providing transportation in 7 states; Pennsylvania, New York, New Jersey, Maryland, Virginia, Washington D.C and Florida.

Joining Martz Group in 2014, she has contributed to corporate rebranding, strategic growth, and event planning projects while providing direct lines of support to all company divisions, including Operations, GMs, Finance, and Safety.

Most recently in her role, Jennifer has help to improve business processes, and reduce costs. As the primary liaison for responding to Requests for Proposals, Jennifer takes great pride in her relationships with customers and the communities Martz serves. Jennifer currently serves on the American Bus Association's Women in Buses Council as Vice Chair of the Operations and Maintenance Council. Jennifer previously served on the Education Subcommittee.

Jennifer lives in Wilkes-Barre, Pennsylvania. She earned a Masters of Science in Organizational Management from Misericorda University.

WIB Profile: Erin Ducharme, Bloom Tour & Charter Services

Erin Ducharme is the Director of Accounting and Financial Control and oversees the Tour Division & Corporate Marketing at Bloom Tour & Charter Services in Taunton, MA. She has worked at the family owned school bus and motorcoach company for the past 12 years after beginning her career at Fidelity Investments. Erin helped create Bloom Tours 11 years ago and has grown this business to over 200 tours annually. She actively manages Bloom’s website, social media channels, customer service, pricing strategy, training the Bloom Tours guides and drivers, as well her financial and accounting responsibilities. Erin has a bachelor’s degree in International Business from Assumption College and an MBA from the University of Massachusetts. She is the current Vice Chair of Membership for Women in Buses, a member of the School Bus Council and on the Education Subcommittee for ABA’s Marketplace.


Leadership—American Bus Association

Women in Buses Council Welcome our New Leadership Team. These women represent the best in the industry and are committed to the mission of the Council. Stay turn for upcoming announcements and events.

buses.org Meet the leadership of the Women in Buses Council.

Women In Buses Council

Profile Pictures

Profile Pictures

Profile Pictures

Women In Buses Council

American Bus Association

Michelle Wiltgen reflects on how far women have come in the industry on #InternationalWomensDay. http://bit.ly/2J0Vpxh Women In Buses Council


Women in Buses: How the Bus Industry Can Help Combat Sex Trafficking « Events—American Bus Association

Don't Forget Today's Webinar: Women in Buses: How the Bus Industry Can Help Combat Sex Trafficking

Please participate in this webinar to learn more about the crime of human trafficking and how to partner with BOTL so that all members of the busing industry are equipped with the information necessary to help fight human trafficking as part of their everyday jobs. If everyone in the bus industry understood the crime of human trafficking and how to report it effectively, imagine how many lives would be saved?

buses.org This session is sponsored by the Women In Buses Council but everyone is welcome to attend. Human trafficking—or modern day slavery—is the exploitation of

WIB Profile: Antoinette Gonzales, Aries Charter Transportation

Moving people since – Well, let’s just say more than a couple of decades (literally starting in the last century).

Started off with a limousine company back in the day. Lucky for me they were one
of the best in the city and also one of the first to offer mini-buses. Even better, for me, the owner felt that all “management” employees had to learn every position in the
company and how it makes the wheels roll... Yes - I washed a mini-bus (while wearing
a suit) and I still have a Chicago Chauffer’s license too. It was a wonderful opportunity
to learn every side of the industry. Providing me with a foundation in all facets of
“moving people” and the skills (from driving, customer service, tours, program management, dispatching and so much more that enabled me to not only grow with the
ground transportation industry but also offered me valuable insight and tools to connect
and empathize with all the people (washer, mechanic, dispatcher or driver and so many other…) that it takes to make the magic that we make as people movers!

Fast forward to 2017: I’m working with Aries Charter Transportation out of Chicago, to
continue their growth in the industry as their Director of Marketing and Sales. Changing
and adapting to all the new tools we have at our fingertips now to promote growth for
the company! Facebook, LinkedIn, shows and conferences, the whole wide web,
electronic logs... What an exciting and stressful time we live in!

Personal world – Hubby (whom I’m crazy about), hobby – Ballroom dancing, two furry
Siamese babies – different day different order!

Finally – I don’t know who you are Robin Chase. But, this quote that is attributed to you
says it all:
Transportation is the center of the world!
It is the glue of our daily lives.
When it goes well, we don’t see it.
When it goes wrong, it negatively colors
Our day, makes us feel angry and impotent,
curtails our possibilities.

[02/28/18]   Just finished a WIB Leadership Team call! Looking for a few new faces to join this group. Please consider self-nominating for our open positions | Vice Chair, Operations & Maintenance Committee and Vice Chair, Travel, Tour & Charter Committee. Send self-nominations to [email protected].

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