Ashley HomeStore

Ashley HomeStore

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When are you reopening? Or at least when are you delivery furniture again? We've been waiting months and months and delivery date is consistently pushed back.
How long to receive a dining set?
Last year we purchased a sectional couch through Ashley, it has been one of the worst decisions of our lives. Our second mistake was not going outside to watch the couch being unloaded. The couch was dropped and the frame was broken bad enough to cut through the fabric. We did not realize this until about two months after delivery when we tried to re-arrange our living room and separated the sectional to reveal a snapped piece of wood sticking out. We promptly called the store and they said they would send someone out. About a month later, we receive a call from the technician informing us he needed to reschedule because of a snow storm. I didnโ€™t think this would be a big deal. After this we were never able to get him to answer or return our calls again. We have spent the next year calling Ashley and being torn to shreds on the phone by their representatives. They also will under no circumstances let you speak to a manager, you only get to wait for a call back that never comes. They have blatantly told us that not only will they not honor the 5 year extended warranty we purchased, but they will not come to repair the couch that has now fallen apart and broken in at least 3 places that we can tell, one of them being their fault. They will also not refund the money for the defective couch, or the warranty that they will not honor. It disgusts me that companies are allowed to do things like this and talk to customers the way they have. I wouldnโ€™t recommend you buy so much as a stick of gum from these con-artists.
Do not believe anything about this store. Customer service is at the lowest of the barrel. I bought a sofa bed with delivery set between 4-6 weeks, guaranteed! By the time I receive it, it would be 12 WEEKS after order was placed. You would get disconnected when calling and waiting for over an hour (each time)--virtual assistant is good for nothing....nobody returns your calls...unfortunately, I have misplaced the purchase docs where I had the order #...so my option is by phone only.
CANCELED my purchase two weeks ago that I ordered in JULY... Went to HOME LIFE FURNITURE and got my table in that 2 week time frame... STEP IT UP Ashley's!!!
I placed an order for living room furniture on June 15, 2020. and I still haven't recieved anything as of yet. I keep recieving texts about later delivery dates and so forth. It was due to be "delivered" on Tuesday the 22nd of Sept. to only tell me we have been moved again, to October 14, 2020. Thats almost 4 months since the order was placed. I am trying to call the SF store and no one is available to discuss this issues as well. I am looking at canceling my order all together at this point due to the lack of delivery on items and being pushed back with new and later delivery times.
How would you feel, about purchasing a bed in May and still waiting for it in August?
Dear response team, purchased a bed on Memorial Day. Received 2 texts during the week confirming delivery. No one has shown up or communicated. 1st time stated head board missing. Order is under Michael Martin. We want to cancel. Don't want to be charged a restock fee on something we never received.
Sabrina was a huge help in ordering furniture for my kids rooms. Great furniture at a great value!
Just got my chaise delivered by A.J. and Juan- very nice men. Careful and kind. Every person at this store Jerry, Bryan, Rosa, A.J. and Juan thank you for everything!
Live music at todays VIP sale and catered food! Red carpet and all!!

No matter which of the Ashley Furniture stores you visit, you'll find stylish, quality furniture that's just right for any room in the house.

Visit your local Ashley HomeStore in Santa Fe today! Ashley HomeStore is the No. 1 furniture retailer in the U.S. and one of the worldโ€™s best-selling furniture store brands with more than 700 locations.

Operating as usual

Let's gather 'round the fire and tell Christmas stories ๐Ÿ”ฅ๐ŸŽ„

We'd be lying if we said plaid didn't make us merry

Heavenly is just one word to describe this holiday dรฉcor!

Pour us a cup of hot chocolate, turn on a Christmas movie and we are set for the rest of winter. โ˜•

"Mom, I promise I'm not asleep. Just resting my eyes..."

All this space needs is some milk and cookies, please!

This space is the perfect example of how to tie elegance and holiday dรฉcor together. ๐ŸŽ„

We've never seen Christmas dรฉcor so glamorous. โšชโšซ๐Ÿ˜

There's snow place like home โ„๏ธ

Singing "Fa La La" all the way to this festive space. ๐ŸŽ„

Our mood for the rest of December! ๐ŸŽ„๐ŸŽ…

This dining room space is the definition of ๐“‚๐‘’๐“‡๐“‡๐“Ž and ๐’ท๐“‡๐’พ๐‘”๐’ฝ๐“‰.

*adds photo to holiday mood board*

Ashley HomeStore's cover photo

All we want for Christmas is for you to keep saving!

Book a virtual appointment with us by clicking the link below and save up to 25% off!
https://shopyourway.as.me/SantaFe

Wake up from your turkey coma and save!

Shop Black Friday savings by booking a virtual appointment at the link below!
https://shopyourway.as.me/SantaFe

Sorry, we are temporarily closed, however, you can still shop safely and virtually with us! Click the link below to schedule a virtual appointment and save BIG!

https://shopyourway.as.me/SantaFe

We see a feast in your future. ๐Ÿฆƒ ๐Ÿ‚ ๐Ÿ”ฅ ๐Ÿฝ ๐Ÿฅง

Drape your space with holiday cheer. ๐ŸŽ„

Sunday Funday is here and so it today's ๐“‘๐“ต๐“ช๐“ฌ๐“ด ๐“•๐“ป๐“ฒ๐“ญ๐“ช๐”‚ ๐““๐“ช๐“ฒ๐“ต๐”‚ ๐““๐“ฎ๐“ช๐“ต!

This ๐“‘๐“ต๐“ช๐“ฌ๐“ด ๐“•๐“ป๐“ฒ๐“ญ๐“ช๐”‚ ๐““๐“ช๐“ฒ๐“ต๐”‚ ๐““๐“ฎ๐“ช๐“ต just made your weekend so much better!

Stop by our store and save TODAY.

We're a huge โœจ fan โœจ of this living room

This ๐“‘๐“ต๐“ช๐“ฌ๐“ด ๐“•๐“ป๐“ฒ๐“ญ๐“ช๐”‚ ๐““๐“ช๐“ฒ๐“ต๐”‚ ๐““๐“ฎ๐“ช๐“ต will have you saying happy Fri-YAY!

It's time for today's ๐“‘๐“ต๐“ช๐“ฌ๐“ด ๐“•๐“ป๐“ฒ๐“ญ๐“ช๐”‚ ๐““๐“ช๐“ฒ๐“ต๐”‚ ๐““๐“ฎ๐“ช๐“ต! ๐Ÿ–ค

Hurry in and save on this gorgeous bed while you can!

Have you entered to win in our Black Friday $50,000 Home Furnishings Makeover?

Sign up at the link below! โฌ‡๏ธ
https://cloud.e.ashleydsg.com/50kmakeover

It's never too early to start decorating for the holidays. Don't you agree?

Hopefully, ๐“‘๐“ต๐“ช๐“ฌ๐“ด ๐“•๐“ป๐“ฒ๐“ญ๐“ช๐”‚ ๐““๐“ช๐“ฒ๐“ต๐”‚ ๐““๐“ฎ๐“ช๐“ต #3 can get you through the rest of this week. ๐Ÿ’–

You won't ever miss another family dinner with this gorgeous dining room set!

Incoming! ๐“‘๐“ต๐“ช๐“ฌ๐“ด ๐“•๐“ป๐“ฒ๐“ญ๐“ช๐”‚ ๐““๐“ช๐“ฒ๐“ต๐”‚ ๐““๐“ฎ๐“ช๐“ต #2 is here.

Sweet dreams and even sweeter savings are on the horizon!

Day 1 of our ๐“‘๐“ต๐“ช๐“ฌ๐“ด ๐“•๐“ป๐“ฒ๐“ญ๐“ช๐”‚ ๐““๐“ช๐“ฒ๐“ต๐”‚ ๐““๐“ฎ๐“ช๐“ต๐“ผ has arrived!

Save BIG on this sofa just in time for the holidays. ๐ŸŽ„

"Chris," a Veteran struggling with PTSD and mental disability, and his family were living in their vehicle when they were referred to our friends at Welcome Home: A Community for Veterans. โ€œChrisโ€ and his wife, "Shawna" were expecting another baby, in addition to their 5 year old and 3 year old. It was in the heat of the summer, and Welcome Home refused to let that family sleep another night in that smoldering car. As if it were meant to be, one of the shelterโ€™s family rooms was vacant and ready to go. The gracious kiddos were gifted toys and games to make their difficult situation a little easier.

Because "Shawna" was unable to get to the hospital on her own, while "Chris" worked, Welcome Home provided transportation to her OB appointments. After several weeks, the family finally welcomed their baby boy. When they returned to Welcome Home, the team and other Veterans living on campus welcomed that sweet boy with big smiles, love, gifts, and a brand-new crib โ€“ just like a family should.
Now a five-person household, the familyโ€™s case manager worked closely with them on their transition out of the shelter. The commitment and goal was to make sure the family had food security, stable income, and a safe, affordable home upon their departure. They set their goals, and with the support of our friends at Welcome Home, were successful.

One year later the family is doing great. In September, Welcome Home joined forces with Cars4Heroes. They secretly invited the family to join them at a special event where they were surprised with a new family van, a reliable vehicle that gives mom a way to transport the kiddos while dad is at work. The staff at Welcome Home had the opportunity to catch up with the family and see just how much that little baby boy had grown. They will probably never forget that sweet sparkle in that precious baby boyโ€™s eyes.
This is what its all about. To give back to those that have given so selflessly. Therefore, Ashley has partnered with Welcome Home during Veterans week to bring awareness to this worthy cause. They cannot do it alone.

You can do your part here: www.welcomeveterans.org/ashleyhomestore2020

Welcome Home assists Veterans and their families who are literally homeless, or are imminently in danger of becoming homeless, in obtaining and maintaining stable housing. The features of this very special program include homelessness prevention and services for Veterans and their families, intensive case management, financial planning, connection to VA benefits and services, direct financial assistance for upfront housing expenses like move-in deposits, security and utility deposits, household essentials and supplies, as well as other supportive services which may include transportation assistance, landlord/tenant mediation, and budgeting. These features are all necessary for our Veterans to maintain good quality of life.

Welcome Home doesnโ€™t want our nationโ€™s Veterans to just โ€˜survive.โ€™ They have given so selflessly to our great country, they must thrive. And they can, with your help.

Join Ashley Homestore in the war on Veteran homelessness: www.welcomeveterans.org/ashleyhomestore2020

A key part of Welcome Homeโ€™s mission, beyond housing, is to help our nationโ€™s beloved Veterans get back into the workforce and find meaningful employment. Through direct training, collaborations, job fairs, in-house curriculum, and thoughtful strategies, they provide long-term support to help Veterans identify and maintain employment. The VETS Work program, through our friends at Welcome Home, is made possible only by the support of generous, caring people like you.

Do your part here: www.welcomeveterans.org/ashleyhomestore2020

Have you seen all the ways you can save this ๐“‘๐“ต๐“ช๐“ฌ๐“ด ๐“•๐“ป๐“ฒ๐“ญ๐“ช๐”‚ at Ashley HomeStore?

Check out all our incredible deals at ahsblackfriday.com!

It's time to cozy up by the fire and enjoy the evening. ๐Ÿ˜Š

Snag these Black Friday doorbusters while you can!

With deals starting at $149, this is the perfect place for holiday shopping.

Shop these deals NOW at https://cloud.e.ashleydsg.com/doorbusters

Want your business to be the top-listed Furniture Store in Santa Fe?

Click here to claim your Sponsored Listing.

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Virtual Couch Session with Ashley Furniture

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Address


4440 Cerrillos Rd
Santa Fe, NM
87507

Opening Hours

Monday 10:00 - 21:00
Tuesday 10:00 - 21:00
Wednesday 10:00 - 00:00
Friday 07:00 - 22:00
Saturday 10:00 - 21:00
Sunday 12:00 - 20:00
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