Phone Doctors

Phone Doctors of Fort Smith, AR offers fast, affordable, and reliable phone repairs! Bring your device in and we’ll have you reunited with it in no time.

Phone Doctors hopes to become your trusted source for your mobile phone & tablet needs. 5 things to know about us; 1) We truly care for people and want to do business the right way. 2) We place a high regard on training our staff to ensure your satisfaction with our services. 3) We purchase quality parts, accessories, phones, charging cords, and anything else having to do with quality because it does make a difference. 4) We give a 1 year warranty. 5) We serve you, not the dollar. Our most popular repair service is cracked screens but we are also skilled to repair charging ports, liquid damaged devices, and even software glitches. We sell phones to work with the leading carrier networks at a great deal with warranty. We also buyback phones and tablets from customers looking to get cash on the spot. And lastly, we carry a full line of accessories that charge, protect, and style up your device(s) at great prices. We're confident (given the chance) that we'll earn your trust and take care of you and your devices for the long haul. See you soon, Alex Iser - Founder

Operating as usual

Phone Doctors

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Phone Doctors

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Phone Doctors of Fort Smith, AR offers fast, affordable, and reliable phone repairs! Bring your device in and we’ll have you reunited with it in no time.

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Phone Doctors of Fort Smith, AR offers fast, affordable, and reliable phone repairs! Bring your device in and we’ll have you reunited with it in no time.

About Us

The Rocket Incorporation (‘Rocket Inc.’) was founded in October 2011. After growing a very successful chain of repair locations in Utah & Arizona our founder KC Kelly, sold his thriving retail business to a 1000 Store Verizon conglomerate for Millions of Dollars.

Soon after exiting his company, KC Kelly partnered with his “Justice League” and has consulted more than 1000 team members worldwide.

After consulting 100’s of owners on his “Rocket Methodologies” KC Kelly decided alongside his bride bearing the same name, Kacie Kelly, to re-acquire the best retail stores in the world under Rocket Inc.’s umbrella. Rocket Inc’s share holders consist of members, managers, and seasoned Operators.

Rocket Inc.’s partners have over 30 years of retail experience! As experienced owners themselves, they have generated more than $100MM in gross revenues and sold a multitude of businesses to the tune of eight and nine figure exits.

Rocket Inc. Currently owns and operates 6 Corporate locations and actively consults and/or manages 100+ ‘Rocketprenuer’ Partner Franchise locations spread across the United States of America and Canada.

We have broken our core values into a few easy to apply acronyms.

Here are our core values:

  • Trust God, Trust one another. (Faith is first.)

  • Do the next right thing. (Never give up. Finish what we start.)

  • Do, Delegate, or Delete. (Time Management & 3 D’s)

  • Focus on our core KPI’s (Key Performance Indicators)

  • The help you give is the help you will receive! (Thanks ADAM B.)
  • We execute & maintain our values by focusing on “RTA”

  • Recruiting – This is accomplished by our optimal HIRING PROCESSES Training – We utilize our online college academy in our LMS/ Learning Management System we call, “Rocket University” or ‘RU’ Accountability – We accomplish through our task manager, SLACK/EMAIL/
  • 3M Formula to Execution - Serve our staff and customers equally!

    We are a culture that fights to fuel learning. We want to always be growing as leaders and in turn coach and train our team members to level up their knowledge as we collectively grow as a unit.

    We have turned our coaching structure into the 3M Formula :

  • M – Method – This is where our staff and customers learn how our company operates through a concept/method against the tasks we expect to accomplish through our LMS & TEAMWORK & SLACK / EMAIL accountability reminder tools. It is our aim to ensure that all Training will occur in person 1:1 and through digital support.

  • M – Motivate – We would like to ensure incentives are aligned to allow our employees to truly thrive as a team members. We will do this through compensation and rewards. All motivation is geared towards win/win between customer and our operations.

  • M – Manage – It has been said that, “Discipline brings freedom. “ If this is true, then we as leaders and team members, must commit to regularly audited accountability. We accomplish this through daily, weekly, and monthly success calls and daily audits.
  • If you’d like to Join our team or learn more about us, please fill out the form below and we’d be happy to discuss partnership or employment opportunities.

    We hope that if you’re a customer reading about us right now, that you feel you will be served at the highest level when you visit one of our locations or one of our many partners!

    Sincerely -

    The Rocket Inc Team

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    5609 Rogers Ave
    Fort Smith, AR

    Opening Hours

    Monday 10:00 - 18:00
    Tuesday 10:00 - 18:00
    Wednesday 10:00 - 18:00
    Thursday 10:00 - 18:00
    Friday 10:00 - 18:00
    Saturday 10:00 - 17:00
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