AFS Business Solutions

AFS Business Solutions

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It has been a super busy 2 weeks. Last week was Manufacturing Week here in Fort Smith. I want to give a big shout out to the Fort Smith Chamber for putting some great events. I had the opportunity to tour QualServ https://www.qualservcorp.com/ and Gerdau https://www.gerdau.com very impressive operations. We were also able to hold a Breakfast and Learn here at AFS Bussiness Solutions. I was able to present to a great group about LEAN concepts and getting return on your biggest investment...Your Employees. We were very pleased to be a sponsor of Manufacturing Week and look forward to continued opportunities like these! #manufacturing #AFS
Can anyone tell me what kind of drug test they have

Answering service, Health Insurance sales, virtual receptionist, lead capture, appointment scheduling, medical answering service. Answer Fort Smith Inc is a nationwide call center.

We specialize in services such as answering service, Health Insurance Sales, virtual receptionist, appointment scheduling, lead capture, medical answering service. Call today for your custom quote 478-788-9300 or 1-800-264-1100

Operating as usual

[08/04/20]   Do you have Call Center Experience? Are you looking for a great work environment? Team AFS has openings for full and part time Call Center Representatives for Evenings and Weekends. Fill out an application online or give us a call.

[07/28/20]   Are you ready to join the AFS team and show off your skills?? We are looking for highly motivated, energetic individuals to join our team!! Now actively seeking Agents for our 2nd Shift. Customer Service and Sales experience preferred. Bilingual (English/Spanish), a plus but not necessary. Apply today for immediate consideration!

And the winner is.....

ONE HOUR LEFT! Get your entries in! We will be drawing at 2pm! 🏁

ATTN RACE FANS!

Here's your chance to WIN TWO PIT PASSES for this Saturday night's race at Tri-State Speedway! Winner will be announced Friday at 2:00pm!

All you have to do is:
1. Like both pages.
2. Share this post.
3. Comment below your favorite driver! (on this post)

Extra entries for tagging and invites to like the pages mentioned!

ATTN RACE FANS!

Here's your chance to WIN TWO PIT PASSES for this Saturday night's race at Tri-State Speedway! Winner will be announced Friday at 2:00pm!

All you have to do is:
1. Like both pages.
2. Share this post.
3. Comment below your favorite driver! (on this post)

Extra entries for tagging and invites to like the pages mentioned!

JUGGLING TOO MUCH DURING THE PANDEMIC?

Our trained agents are ready to take your calls so that you can manage your time!

We know working from home or at limited capacity has been taxing on everyone. From basic answering services to appointment scheduling and beyond, AFS Business Solutions can give you the relief you've been craving. By forwarding your phones to the service, you are able to take control of when you work and when you don't, decipher between what is urgent and what isn't, and rest easy knowing your business is still taken care of.

Contact us today to see why our clients say "I couldn't do what I do without you!" (800)264-1100 or [email protected]

Use code #workfromhome for zero setup fees!

#Covid19 #answeringservice #callcenter

[03/24/20]   During COVID-19, many of us are looking to reduce business disruption. Call us today to find out more on how #wecananswerthat! (800)264-1100

[03/09/20]   Are you ready to join the AFS team and show off your skills?? We are looking for highly motivated, energetic individuals to join our team!! Now actively seeking Agents for our 2nd Shift. Customer Service and Sales experience a plus. Bilingual (English/Spanish), also a plus but not necessary. Apply today for immediate consideration!

indeedjobs.com

Careers at AFS Business Solutions

https://www.indeedjobs.com/afs-business-solutions-db17ad1/_hl/en_US?cpref=JXWAtnzf3XW5aRnY2g_zom2bgyBz8ZTNS_dEXT-IM2g

indeedjobs.com Find your next great career opportunity at AFS Business Solutions

[09/03/19]   RE: Cox Business Outage
We are here to help in getting a line set up so you are still able to conduct business! For more info, please contact our team at 479-788-9300 or [email protected]

Cure for the Monday Blues? PANCAKES! #EmployeeAppreciation #thankyou #breakfast

[06/21/19]   What is PCI DSS
The Payment Card Industry Data Security Standard (PCI DSS) is a set of security standards formed in 2004 by Visa, MasterCard, Discover Financial Services, JCB International and American Express. Governed by the Payment Card Industry Security Standards Council (PCI SSC), the compliance scheme aims to secure credit and debit card transactions against data theft and fraud.

While the PCI SSC has no legal authority to compel compliance, it is a requirement for any business that processes credit or debit card transactions. PCI certification is also considered the best way to safeguard sensitive data and information, thereby helping businesses build long lasting and trusting relationships with their customers.

Answer Fort Smith Business Solutions is committed to protecting consumer credit card data in compliance with the Payment Card Industry Data Security Standard (PCI DSS). Our alignment with this standard is reflected in the people, technologies and processes we employ.

We conduct regular vulnerability scans and penetration tests in accordance with the PCI DSS requirements for our business model. In addition, our PCI compliance is attested to annually by a PCI Qualified Security Assessor (QSA). Our most recent Attestation of Compliance (AOC) was issued by Compliance Point in September 2018.

As such we are gearing up and getting ready for our 2019 Attestation at this very moment. We are extremely proud of our commitment to being PCI DSS compliant and keeping our clients data safe and secure while servicing their needs. We would love the opportunity to provide the same high level of service to your company was well.

#wecananswerthat

AFS Business Solutions

Record-breaking flooding in our area has had a huge impact on our community. As the waters recede let us not forget that there is so much that will need to be done and our neighbors need our help as a community.

At AFS our team is answering the relief hotline around the clock to direct people impacted by the flood to the most viable resources. If you or anyone you know has been impacted by the flooding please call the number below and let our team help you get to the resource and assistance you need. If you would like to volunteer or donate please see the information below.

Record-breaking flooding in our area has had a huge impact on our community. As the waters recede let us not forget that there is so much that will need to be done and our neighbors need our help as a community.

At AFS our team is answering the relief hotline around the clock to direct people impacted by the flood to the most viable resources. If you or anyone you know has been impacted by the flooding please call the number below and let our team help you get to the resource and assistance you need. If you would like to volunteer or donate please see the information below.

Do you have a plan? – Answer Fort Smith

https://www.afsbusinesssolutions.com/do-you-have-a-plan/

afsbusinesssolutions.com Do you have a plan? Michael Stevens2019-05-21T09:24:49-05:00 This weekend we had some pretty violent weather. Many in our community were impacted due to high winds and heavy rain fall. Our thoughts and prayers are with the families and businesses impacted by the weather. AFS Business Solutions answe...

Was honored to be able to attend the Digital Marketing Summit today sponsored by ThriveHive a Google Partner. Maresa Friedman a Google Sales Enablement Speaker was an excellent presenter. We learned a lot on how to expand our brand via Digital Marketing. I was even able to get up and speak about our company and our goals.

[04/23/19]   Yesterday, I reached out to 3 different companies looking for a specific service. Here are my results.

Company #1- They did not have a chat option. I picked up the phone and got an IVR and had to select 1 for sales. After pressing 1 it rang to a representatives voicemail. I did not leave a voice mail.

Company #2 - There was a chat option so I decided to use that route. The bot came on and asked me to enter some information. I did and stated what I was looking for. After 10 minutes and no response...I moved on.

Company #3- There was no chat option and the contact link simply made me fill out a form for someone to contact me. This was around 2 PM CST. This morning...no call...no email.

Maybe I am sensitive because we are in the business of answering 24/7/365. But the point of this is the CUSTOMER EXPERIENCE lately is dismal and depressing. Are there people waving dollars like I was yesterday and people just are not concerned about capturing those dollars?

I recommend not finding you and your company in this situation.
#wecananswerthat #afs

In addition to our standard Call Center solutions we also offer a variety of Medical Insurance. We have agents that can help you with Individual and Family Health, Limited Duration Medical, Dental, Vision and Medicare plans. If you or someone you know needs coverage, give us a call today at 479-785-7000.

WDSD2019

World Down Syndrome Day 2019 #rockyoursocks #WDSD2019

We had a wonderful time this morning hosting the Fort Smith Regional Chamber of Commerce February Breakfast Club! It was a great turnout with great food as well! Then we were able to learn about the Citizen's Police Academy! Thanks Fort Smith Police Department for letting us borrow Officer Shoptaw!

AFS Business Solutions

Looking forward to a great Breakfast Club tomorrow morning. Bring your appetite Chamber members. #FortSmithRegionalChamberOfCommerce

fortsmithchamber.chambermaster.com

2019 Chamber Breakfast Club Event February

Super excited to be hosting the 2019 Chamber Breakfast Club Event on February 26th! Come get some breakfast and meet some great business people.

http://fortsmithchamber.chambermaster.com/events/details/2019-chamber-breakfast-club-event-february-7609?fbclid=IwAR3IKhUm5_BoT0ogWPQn6TMmxZPfrML0t_DprfKZ4DQHddfCStsQ5jSC1pY

fortsmithchamber.chambermaster.com In an effort to engage more members in beneficial networking opportunities, the Chamber is hosting

We Get It...You're Busy!

We Get It...You're Busy!!! Let AFS provide a solution for you that will allow you to focus on Value-Added activity...letting you do what you do best!

#wecananswerthat #AFS

Looking forward to a great relationship with the Springdale Chamber and Work community.

Join us in welcoming AFS Business Solutions to the Chamber! Specializing in data administration, order processing and customer acquisition, AFS Business Solutions is a contact center that responds quickly and efficiently to the needs of prospects and customers. Learn more at http://www.afsbusinesssolutions.com.

linkedin.com

Michael Stevens on LinkedIn: "This morning I had someone ask me how I sold service...I said I don't talk about service. I sell VALUE... #wecananswerthat #afs"

https://www.linkedin.com/feed/update/urn:li:activity:6496803432370892800

January 31, 2019: Michael Stevens posted on LinkedIn

Are you overwhelmed with post-it-notes? Let us help organize your phone messages.
#WeCanAnswerThat

Do your customers feel like they are talking to robots? AFS has live agents answering calls 24/7 365 days a year. #WeCanAnswerThat

AFS Business Solutions

AFS Business Solutions's cover photo

Was glad to be in attendance for this. Great things are happening in Fort Smith Arkansas!

January 2019

Merry Christmas

From our AFS Family to yours...have a VERY MERRY CHRISTMAS!

The season is in full swing! Help to relieve your employees of the "holiday headache" with one of our tailored solutions!

AFS Business Solutions's cover photo

Our Story

Answer Fort Smith, Inc. was established in 1981 by Hugh Jones, or as his family and friends like to call him, Hoot. Once a small answering service in a building beside his home, AFS has grown greatly over the years! We are now a nationwide call center and reside in a 35,000 sq. foot facility!

Our specialty is customization. No two businesses are equal, even if they are in the same industry! Throughout our 35+ years in business, we have pushed the limits to provide a unique customer experience, with each account tailored to meet the REAL needs of our clientele.

We are NOT your average call center. We ARE a business solutions center.


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    5805 Hwy 271 S
    Fort Smith, AR
    72908

    Opening Hours

    Monday 09:00 - 17:00
    Tuesday 09:00 - 17:00
    Wednesday 09:00 - 17:00
    Thursday 09:00 - 17:00
    Friday 09:00 - 17:00
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