TJ Nails

Comments

Horrible service! Paid for my daughter’s nails to be done on her birthday (Monday). The next day (Tuesday) she sent me a pic showing one nail came off completely and another was lifting. When I called and explained what was going on, I was told I had to call back the next day and speak with the manager. Today (Wednesday) called and explained I wanted a refund bc of what was going on, and the amount of money I’d spent for the services and tip. Needless to say the resolution offered by the manager/owner was for me to drive back from Moncks corner to West Ashley so he could see the damage himself bc he was sure the nails were done right. When I explained I would be happy to send video and or pics bc that was 45 mins to an hour from where we lived he then hung up on me! Being in the customer service industry myself, customer service is everything to me! And to think my daughter has been waiting for the day she turned 13 so she could finally use her birthday money to get her nails done and this was her experience! Just know that made this personal for me!

I will be visiting soon to talk your owner and/or manager soon. My lifemate told me there is a very disrespectful guy that works there🤔 So we will have a man to man talk the next time I make her come in 😁👍🏾 Good day y'all 😉