BB Wheels

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Comments

BB Wheels is the place to buy your wheels! I bought wheels and tires online, and had 2 issues, neither of which BB Wheels fault, but they handled my concerns IMMEDIATELY and with a great attitude! I will forever recommend that people buy their wheels here! Even though they happened to have the cheapest price for my wheels, I would shop here and pay a little more if the price was comparable... I have high standards for customer service, and BB Wheels still exceeded them! Huge fan, and customer from this day forward!

I would like to give a shout out to BB Wheels and their response to a issue with shipping I had. Quick and convenient replacement options. Never did I feel like they failed in customer service as I have seen commented elsewhere. Thanks again!

Mayhem Warriors on BFG KO2s. Thanks for everything

My son purchased a set of four Full Throttle rims for his 2002 Dodge Ram 1500 4x4. After hours of research and calling BB Wheels to confirm that the rims he selected would fit. He then placed the order for four 17x19 -12 full throttle rims. The day after we received the wheels we took them to the local tire shop to have his tires installed on them, they first to a pre-fit check by slipping them on the truck but did not bolt them down. My tires were then installed on the wheels and bolted them down the the wheel would not spin due to the Chinese wheels were warped, they would partially spin then lock up. I then had the shop put my old tires and rims on the truck to drive home. When I got home and called BB Wheels they said that they would not approve the return because the tires were mounted on the rims, Many emails back and fourth with them and the factory they still refused to return the warped rims, stating again that the tires were mounted on the rims, what difference does that make if they need to be shipped back to the factory for being defective. After receiving the last email stating again the return was declined, I went to file a complaint with BBB and seen they had over 20 consumer complaints against them. I wish I would have seen that first, I would have never dealt with such a dishonest company.

So I never write reviews but, I feel the need to inform the public. This was the WORST customer experience I have ever had in my life. I was supposed to get my tires from BBWheels, but they were never delivered. Spoke with Sarra numerous times via email and phone. Spoke with her first on 7/29/20 because it said my package was expected delivery date of 7/26/20. She then checked the status and told me it was going to be a bit longer. On 7/31/20 I got an email saying my package was delivered to me on 7/27/20? And that I signed for it. The signature that Fed Ex provided is NOT mine. I was working from home on that day they said it was delivered. I have cameras up all around my property and they never captured anyone delivering tires. Asked my neighbors and they never saw anyone from Fedex delivering 4 tires. This has been over 2 months of calling Fedex and BBWheels numerous times trying to get my tires or refunded my money. My bank finally came through with a refund. There was NO signature required…for an $830.00 order. BBWheels told me since the Fedex driver said he delivered it, there was nothing else that they could do. That was the only proof they had, was the drivers word against mine. No GPS coordinates. Signature which was obviously not mine. Sarra suggested that I file a police report, which I did. Asked to speak to a supervisor and Sarra informed me she was the supervisor. Asked to speak to her boss and she informed me that she could not do that. I will keep this brief, but please do yourself a favor and do not give these people your hard earned money.

Thank you BB Wheels for the awesome experience. Ordered my new bumper from you and received it faster than the original estimated delivery date.

You guys are scumbags. I made an order online for a 2017 Ford F-250 and called after the order was made and spoke to a sales rep. Told him I bought them as a present and he said aren’t you nice, then told me the rims would fit but be a slightly different off-set but with that size truck it was fine. The wheels came size 16x8 there are no NEW fords since like 2004 that have a size 16 wheel. Now I’m stuck with them because I didn’t order thru a sales rep even though we spoke immediately after ordering to ensure fitment. Like I said in the phone you can take these wheels and shove them up your ass! You have zero idea what you are doing let alone have ANY customer service or stand by your items! I will never do business with you again.

19.5 aluminum dually wheels

Absolutely the worst place to do business. The manager Austin is nothing but a liar and they will screw you and chance they can. I highly recommend going anywhere else but here for business!!

BE AWARE! If you buy wheels and then have a warranty issue, be prepared to wait weeks, many weeks for an answer. Emailed pics of issue on 6/29 & received an automated response. Nothing for 3 weeks so I call on 7/21 and was told I'd hear back in a couple days. 8/5 and zero calls or emails so I call again. No replacement can be sent until RBP inspects the wheel. WTF?!

This company does not no their own product they sell rims and accessories such as Lugnuts and spacers I don’t even check to make sure the Lugnuts actually fit with the rim shop elsewhere or you’re going to be disappointed this company does not except negative reviews on their page notes on how long this will be up look them up on Better Business bureau. They are no fitness specialist they’re just people trying to sell something to customers and make a living it’s not an honest living again looked him up on BBB before shopping here..

After a horrible experience with my wheels I have left a sub par review and contacted the wheel mfg. Seems odd no BB wheel person has contacted me, I actually answer my calls unlike your number which you just get put on hold. Regret this transaction.

Your one-stop shop for wheels, tires and accessories. Please visit our website for your wheels & tires at www.bbwheelsonline.com. BB Wheels is a small family owned business located in Albany, Minnesota.

We specialize in delivering wheels, tires & vehicle accessories anywhere in the lower 48 states. Our family takes pride in keeping our overhead low while buying directly from the manufacturer in large quantities in order to pass significant savings onto you, our valued customer. Our goal is simple, small-town personal service with high-quality products at prices that our big city competitors can’t beat. As a family-owned business, we know what it’s like to shop on a budget. Our mission is to become your preferred shopping destination for wheels, tires and vehicle accessories. Join our family and call us at 320-333-2155!.

BB Wheels is a small family owned business located in Avon, Minnesota approximately 45 minutes from the Minneapolis metro area. We specialize in delivering wheels & tires anywhere in the lower 48 states and pride ourselves in keeping our overhead low while buying direct from the manufacturer in large quantities to be able to pass significant savings onto you, our valued customer. Our goal is simple, small town personal service with high quality wheels and prices that our big city competitors can't beat. As a family owned company with 6 children, we know what its like to shop on a budget and we strive to make our business your destination and your buying process as simple and convenient as possible. We want to do everything we can to be your first & only stop for your custom truck and SUV wheels.

Mission: We aim to bring great quality wheels, tires and accessories to you at the lowest possible price while providing great service.

Operating as usual

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🇺🇸Today And Everyday We Salute You For Your Service. Thank you, Veterans. 🇺🇸

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True neck breaker right here🤭

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Riding in style 🔥

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When we say FAST FREE SHIPPING, we mean it!🤲📦😎

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Speechless 🤯👏

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Ooohhhhh myy 😱💙

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One of a kind 👀🙌

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#wheelsforsale #rims #tires #wheels
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What do you think? 😎⁣
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Rugged and Tough is what it's about 💪

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Breaking Necks Left & Right 😍🔥🔥

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🔥🔥🔥
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Match the Wheels to the Vehicle 😎

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Classy Cars deserve Classy Wheels 🍷

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That wheel turn pose always looks good 😊
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One Word... Flawless 💅

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Vroom Vroom 😈

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You can never go wrong with a jeep 🤤

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This is what good tires look like 👀

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Enkei Wheels always look good on any car 🔥🔥

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Already putting the new wheels to use 💪

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Off-Roading ain't a problem when you got good wheels 👍

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Dripping 💧💧

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Bronze Beauty 😍

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Why Buy from BB Wheels?

As a family-owned business, we know what it’s like to shop on a budget. Our mission is to become your preferred shopping destination for wheels, tires and vehicle accessories.

FAST & FREE Shipping

Rated #1 in Google Customer Reviews

Family Owned & Operated